Well, I was wrong. And what my rep told me is not true, so my next call will be to him
. Right now I have a little less faith in him. I had called him before I made that post so I would have facts....WRONG!
Just got off the phone with the company that supplies that line of tools to NAPA.
Apex Corp. which is a division of Armstrong sources these out of...get this China! And...And! I found a way myself via through our system, to find out the country of origin...So I call Apex to verify this. The lady says Taiwan. I asked her, "are you sure it's not China?" She says "its the same thing, It's imported". She also thought Taiwan was in China. I had to explain to her there is a difference and which is it China or Taiwan? After what seemed to be 5 minutes of silence, (had to ask if she was still there) she came back with China...I asked if she was sure, and a little huffy voice said yes
And the way we warranty these:
We call Apex and they send out the individual socket, wrench or what have you at no charge.
Sorry for the wrong info...I just was telling you what my rep had told me.
Now off to make that phone call to him
Guy
. Right now I have a little less faith in him. I had called him before I made that post so I would have facts....WRONG!Just got off the phone with the company that supplies that line of tools to NAPA.
Apex Corp. which is a division of Armstrong sources these out of...get this China! And...And! I found a way myself via through our system, to find out the country of origin...So I call Apex to verify this. The lady says Taiwan. I asked her, "are you sure it's not China?" She says "its the same thing, It's imported". She also thought Taiwan was in China. I had to explain to her there is a difference and which is it China or Taiwan? After what seemed to be 5 minutes of silence, (had to ask if she was still there) she came back with China...I asked if she was sure, and a little huffy voice said yes
And the way we warranty these:
We call Apex and they send out the individual socket, wrench or what have you at no charge.
Sorry for the wrong info...I just was telling you what my rep had told me.
Now off to make that phone call to him
Guy
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