My cables broke, i did like others mentioned. lifted the door clamped it really well to the tracks, the door is balanced at the top, SOB gets heavy as @# on the way up though..you don't realize how heavy these are. Anyways lifted clamped it. Spun the rod 4-5 times to pretension (my kid could do this...i did not have to touch the torsion spring..i'd hire that out if i needed to) and i clamped the rod with channel locks, that's not a ton of tension on the rod..my kid could have done it, but my doors are light (old alum and thin fglass) and not under a ton of tension so 4-5 turns is all that was needed to pretension. Put the new cables on, wound them around the drums (with door open), clipped them.
That said if i had to mess with it again i'd just hire it out for a few bucks.
If one cable is longer, do the same, raise the door, clamp it, clamp the rod. Then adjust the drum and or cable. Easier though..it's not an expensive repair to hire out and no worries about if you're doing it right or not.