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Moen faucet, plastic **** parts...not anymore!

lilscorpion

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Mar 15, 2010
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3,600
Location
Colorado
Over on my organization thread one poster commented "interested to know what you're going to do in the garage once you finish with the storage pieces...". Well I decided that some of my garage antics should probably be documented. When my wife tells the stories to her friends you know they don't appreciate them the way you guys will. This is the kind of **** that happens in my garage.

lilscorpion vs. Moen Faucet >>

A month or so ago I took apart the faucet to trouble shoot low pressure. While I had it apart, I found that one of the pieces was damaged however I just slammed it back together hoping for the best. As luck would have it, that piece terminated today. On dis-assembly I found pieces where a plastic clamp once existed. In this case it was the pivot point for the handle.

MoenAA.jpg


So there I was, wondering if I could find these parts locally or if I'd have to order direct from Moen. In a moment of irritation at how manufacturers use plastic for everything, I said "Screw it, I can make it better." I headed out to the shop to do what they should have done in the first place. I grabbed a piece of scrap 6601 I had in the drawer from a previous project which matched the width of the parts almost exactly and chucked it up in the vise. After a few measurements, away I went cutting the profile.

MoenAB.jpg


Like an idiot I went and got all fancy attempting to reproduce the parts exactly like they were cast. In this case I used a ball to radius the part to add strength - which was likely needed in plastic but yet likely not needed when made out of aluminum. Didn't matter, I did it anyway because I could.

MoenAC.jpg


I used the slitting saw I made for a previous project to cut the new parts off the stock. This saw is a 3.5-inch wood cutting blade I made an arbor for which works awesome as long as you don't feed it to quickly. A light feed and they are cleanly cut off.

MoenAD.jpg


With the two blanks made (top and bottom) I'm getting close.

MoenAE.jpg


I cut the top to the correct depth and, at the same time, face it to square up the saw cut.

MoenAF.jpg


The bottom ended up almost identical to the original piece and should last much longer.

MoenAG.jpg


Since I didn't have a small enough ball mill I had to do it another way. I clamped the two pieces sideways in the vise so I can machine a deep hole for the slot.

MoenAH.jpg


With the parts completed, it's time to re-assembly the handle assembly. Hard to believe they ever thought it was a good idea to make the part out of plastic...but it's cheap so I get it.

MoenAI.jpg


The base goes back on the valve stem and fits well.

MoenAJ.jpg


Put the pivot arm on and then screw the top in place. It really grips the pivot arm unlike the factory one. Now there's no play in the handle and it even looks stout.

MoenAK.jpg


Re-attach the handle and we're back in business. 2 hours, no cost, and a lifetime that will outlast the valve (and maybe even the sink). When talking about it with my wife, I realized that after spending my afternoon, I had almost nothing to show for it. I guess I'll have to live with the accomplishment of it and the knowledge that if I sell the house, the next owner (or their plumber) will likely just throw it away not knowing what they're holding in their hand. What can you do.

MoenAL.jpg


I know it's right. I did it for me anyway.
 
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darcyh

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Aug 27, 2010
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185
Location
London Canada
I love projects like this.

Very few people would appreciate the expertise and craftsmanship put into this.

Perhaps you should send this thread to Moen.

Thanks for the detailed pics. Well done.

Regards
Dave
 

ImportTuner

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Fantastic job ..made the way it should have been in the first place. Seems like everything plumbing related are made of plastic these days. :thumbup:
 

Tim The Tool Man

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Mar 1, 2012
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Lehigh Valley, PA
Great job and I am sure to act of doing it was its own reward! FYI for those of us without a mill (is now on my list -thank you) MOEN guarantees all of its products for life and they will send you more of those plastic do-hickeys if you ask. They will also send out new washer kits for all their cartridges free of charge. Just go to their website...
 

Toomanytools?

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Nov 4, 2010
Messages
855
Location
Washington
Nice job, it's funny because I replaced parts in my Mom's faucet awhile back (Moen) and it's leaking again about a year later. I thik you should send them an email "Hey fixed your cheap ****". Obviously it is a cost thing for them, but I would pay a couple bucks more knowing the thing was built for 20 years instead of 2.
 
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b-body-bob

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Oct 10, 2011
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Location
Almost Heaven
Just put in two Moen faucets here - one dripped out of the box if you don't shut if off just right. Very disappointing, and I'm not sure a Delta (my preference) would have worked any better.
 

Mechtech

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Aug 13, 2011
Messages
236
Looks like a good job of making the part. But I have to ask what your water quality is and whether or not you considered the galvanic corrosion that will occur between the brass and aluminum? (Which is quite possibly why the original was a plastic not a metal.)
 

Falcon67

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Jun 11, 2009
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Merkel, TX
Looks like Santa Cecilia granite there (got $2500 coming in a week or so). Nice work - did you profile that part by hand or is there a little CNC action in there. This is like the most fun ever with big tools - fixing little BS problems so they never come back.
 

pmiranda

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Jul 15, 2008
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1,504
Location
Austin, TX
I love this.
No matter how expensive the outside finish is on modern faucets it seems like the inside is the same cheap plastic junk :-(
 

77thor

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Mar 2, 2013
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Location
Milwaukee, WI USA
I gave up on Moen years ago....
I put in a Moen kitchen faucet and every year there was a plastic part under the handle that would break and the handle would come off. Every year for 4 or 5 years I got a new part (for free) from Moen and it was always the same plastic **** (they never improved it).

I finally gave up.. ripped it out... put in a Delta and never looked back. I haven't had a problem since.
 

AZ Pete

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Aug 15, 2011
Messages
625
Location
Central Arizona
Great work. We have Moen fixtures in our home, and love them. In 18 years Moen has replaced, at no charge the bath room sink faucets and kitchen faucet due to worn finish. Never had a leak or broken part. They have also replaced the aerators in the faucets a couple of times for the same reason. We are very happy with Moen. I have also had good luck with Delta, Price-Pfister and Koehler too though.
 

cide1

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Jul 6, 2011
Messages
508
My house was full of moen when we bought it 3 years ago. We have replaced at least 4 faucets due to them breaking and wearing out from very light usage.
 

jack stand

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Feb 29, 2012
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Lakes Region Maine
It seems that they all (faucet folks) have different quality stuff esp. for HD & Lowes. Very compettive I quess. 1 time after 15 years I had to request parts from moen, there were no questions asked, and it was mailed right out. And btw, that was a real nice "repair" job OP!
 
OP
L

lilscorpion

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Mar 15, 2010
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3,600
Location
Colorado
Great job and I am sure to act of doing it was its own reward! FYI for those of us without a mill (is now on my list -thank you) MOEN guarantees all of its products for life and they will send you more of those plastic do-hickeys if you ask. They will also send out new washer kits for all their cartridges free of charge. Just go to their website...

Yeah they will send one out however my wife wasn't excited about being without a sink for a couple of days. I'll still order the replacement parts but now were not down until the arrive.

Just put in two Moen faucets here - one dripped out of the box if you don't shut if off just right. Very disappointing, and I'm not sure a Delta (my preference) would have worked any better.

They don't make things like they used to...yet we've been rewarded with technology so it's hard to know if we're better off or not either way. I do find myself disappointed I quality more now than I used to but maybe I'm just more grumpy.

Looks like a good job of making the part. But I have to ask what your water quality is and whether or not you considered the galvanic corrosion that will occur between the brass and aluminum? (Which is quite possibly why the original was a plastic not a metal.)

I did. I plan to replace it with the warranty piece when it comes in the mail - even though I'd rather not. I'll keep this one though for the next time since this will likely happen again. The plastic piece itself is a bad design. If the handle is lifted a little higher than it should be, it'll break just like this one did by just running the faucet into it.
 

pauls_workshop

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Mar 7, 2013
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Indiana, USA - Underappreciated Place to Live!
I will never again own a Moen faucet the rest of my life. The slogan should be: "Don't buy it for life!"

Had a kitchen sink Moen that leaked. After buying new washers for it, and struggling to even find compatible parts for it, and after hours of getting it apart, reassembling, and re-installing it all, it still leaked! Turns out those cheapo plastic parts WARP from heating up and cooling down, which faucets tend to do. They are completely worthless after a while and can't be made to work again with new seals.

I love Delta, with more traditional low cost wearing seal o-ring parts that are low cost, readily available, quick to remove and replace, and simply a maintenance item on a faucet every 7-10 years or so. When I replace those little $3 o-rings for a Delta, it works like new again for another 7-10 years, no problem.

Never again will I be fooled by "Buy it for life"! - Paul
 
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