I got to agree in principle. As much as I preach Sears is a good deal for the customer because of the price they do a lot of stuff to shoot themselves in the foot. I feel the same way about the ratchet, we could organize a drive buy and toss them thru the window. That ratchet has given the rest of it a bigger bad name than it deserves, how much could it have cost to fix it, they let it go on for over 30 yrs, not worth the effort to get a free replacement.
That and the flare nut wrench was the biggest pos they offered. Some people get good sockets, I think statistically they are low on the totem pole about 3 x breakage but the saving grace is that they didnt cost much and as soon as they were replaced never a problem but I think they keep sending that same **** ratchet back. Should bend the handle over on the returns so they cant just stuff it back in the box and sell it again.
it's the same anywhere, you can't expect one place to have absolutely the best of everything for the best price.
some things at sears under the craftsman name are pretty good quality and do their job good. some aren't so good.
same for snap-on they may make good tools, but you run into a lot of cases where something is stupidly overpriced for the name-sake whereas you could pick it up at a reputable place for 1/3 the price and get the same work out of it.
these annoying posters that run around bad mouthing anything that doesn't have a special stamp on it regardless of price or comparable quality elsewhere. its just nonsense, everybody knows how tools work. if it doesn't work for you, then you probably shouldn't buy it. but apparently they still work for a lot of people, let them have it, and the rest can go buy their 250 dollar wrench sets for turning 3 different sizes at home.
things will break, snap-on breaks, craftsman breaks. you see a post on here where two people say they broke a torx head, or their wrench open end got spread... great that is what 2 out of the millions of wrenches and bits that have been sold in the last 10 years? it's the internet, you always get more bad reports than good, as the saying goes
"no news is good news". which is why you don't see random postings all the time about how someone just used their craftsman set of wrenches for the 5th time this week and it worked just like normal. but you will hear about how something broke once in a while.