brihvac
Well-known member
Buying a few tools and was wondering if Ebay is a good place to buy. Their prices seem cheaper than off the truck.
Buying Snap-On tools
- Thread starter brihvac
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volvo92906
Well-known member
Sure.
But, you will get a lot of bias from the people on this forum about 'Truck Brand' tools. With 300 odd posts, you should know this.
Truck tools are professional quality and pay off when a person knows how to budget.
Let the ****-hurt begin.
But, you will get a lot of bias from the people on this forum about 'Truck Brand' tools. With 300 odd posts, you should know this.
Truck tools are professional quality and pay off when a person knows how to budget.
Let the ****-hurt begin.
wafrederick
Well-known member
Getting them warrantied when they break is going to be a problem.The dealer you take them to might not warranty them with the not purchased from me excuse which is still happening or ask for a reciept,not the ebay reciept.
devoncoolman
Well-known member
honestly if you have the money to pay for the tools. try to get a hold of your local snap-on dealer. if your going to pay for all the tools right away the dealer might cut u a deal or atleast a break if hes gonna see instant turn around of the profit. and when u need a warrenty u can just call him up and meet him somewhere.
volvo92906
Well-known member
I know what you are talking about.
I've done this. I've bought snap on from ebay and also from here. I've also bought sets from my local dealer. I just bought a rather big toolbox from him when he crushed all other deals out there. I would say you are on the right track with buying from ebay. Like stated, I would also buy some from a dealer so you start to establish a relationship for an future warranty or other issues.
OHMS LAW
Well-known member
eBay is good, I have been able to get warranties o stuff but I also buy from my guy too so ymmv.
matt chard
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How do you make a new thread?
Outlawmws
Well-known member
Go to the main page and hit the "Start New Thread" button...
Lump
Well-known member
Matt,
Go to the specific forum that best suits the thread you wish to post, and look above the first thread in that forum. You'll see a horizontal blue line with the words "THREADS IN THIS FORUM" at the left end. Just above that is a blue window that reads, "Start a new thread." Click on that, and go for it.
If this will be your first new thread, you might do well to read the FAQ section, and the rules of the forum.
Welcome aboard.
matt chard
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Thanks for the Info but I still can not find it......earlier today I made a new thread but I found the new thread tab right above the new post list but its not their anymore
Buying new Snap-on tools off eBay is fine, but if any of the tools have defects that you can't live with, you gotta send them back to Snap-on one tool at a time. Don't even bother calling them first, just send it in. If you go ahead call them, they're gonna ask you where you got the tool and if you say eBay, they won't warranty it.
matt chard
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Okay I got it now, thanks for the help
senor fozz
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Why is everyone bringing up the warranty issue? I though SO tools never broke because they are made from unobtainium.
How's this working out for you?
How do you like getting all those boxes back from Snap-on with the little form letter that says you didn't follow the warranty return procedures? (There are several recent examples of this with several GJ members.)I have never had a SO warranty issue denied but I always call customer service and get a return authorization number. They are even good about paying for shipping.
Guess I'm confused why anyone would return a warranty claim tool without contacting the company first.
How's this working out for you?
It works out great. I send the defective tools in one at a time like I said, and they send me a perfect tool back.
I send them to this address:
Snap On RPC ARS
2801 80th ST Dock 8
Kenosha, WI 53143
senor fozz
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Buying a few tools and was wondering if Ebay is a good place to buy
It can be just don't get caught up in a bidding frenzy. I would just put your max bid at 33% or retail just to play it safe. I get much better deals off CL, but takes more time and effort. I live in a metro area so here is decent pickings listed.
FunkyfullWidth
Well-known member
You noobs are on drugs... this post is spiraling out of control. People asking how to start new threads, people joining just to ask the same question as the op....
There's one reason that buying off ebay is frowned apon. The warranty.
Nothing lasts forever. If your buying snappy tools, it's because of the warranty and craftsmanship. Period.
The snap on warranty extends to a buyer only if purchased from an authorized dealer. So New off ebay or not. If it's not an authorized dealer, the warranty doesn't exist. Plust 9 times out of ten I got a better deal off the truck than on new tools on ebay anyway.
Have I bought a few tools here and there privately both off ebay and wherever else? Of course. but are all my tools bought like that... Hell no.
Than your buddys a bum, find a new dealer. I've never come across a dealer that wasn't willing to play ball a little.
From the site:
3. Warranty – Professional Use for Products. Snap-on warrants to Customers who purchase Product from authorized Snap-on distribution channels for use in their profession that Snap-on® brand Products and Blue-Point® brand Products will be free from defects in workmanship and materials for a duration described in each Product's warranty code.
There's one reason that buying off ebay is frowned apon. The warranty.
Nothing lasts forever. If your buying snappy tools, it's because of the warranty and craftsmanship. Period.
The snap on warranty extends to a buyer only if purchased from an authorized dealer. So New off ebay or not. If it's not an authorized dealer, the warranty doesn't exist. Plust 9 times out of ten I got a better deal off the truck than on new tools on ebay anyway.
Have I bought a few tools here and there privately both off ebay and wherever else? Of course. but are all my tools bought like that... Hell no.
Than your buddys a bum, find a new dealer. I've never come across a dealer that wasn't willing to play ball a little.
From the site:
3. Warranty – Professional Use for Products. Snap-on warrants to Customers who purchase Product from authorized Snap-on distribution channels for use in their profession that Snap-on® brand Products and Blue-Point® brand Products will be free from defects in workmanship and materials for a duration described in each Product's warranty code.
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Heavy Metal Doctor
Well-known member
LOL - Funky said what I thought at within the first 3 posts last night! (but was too lazy to type).
I would guess the "buddy" being a SO franchisee and not giving "deals" probably has to do with things being a little different for those guys these days. I'd guess he's a newer dealer experiencing tighter margins, lower limits on the corporate tool accounts, different dealer / franchisee structure. He probably just wants to keep his business all business and not run the risk of loosing money by being a "buddy".
I would guess the "buddy" being a SO franchisee and not giving "deals" probably has to do with things being a little different for those guys these days. I'd guess he's a newer dealer experiencing tighter margins, lower limits on the corporate tool accounts, different dealer / franchisee structure. He probably just wants to keep his business all business and not run the risk of loosing money by being a "buddy".
4x4gearhead
Well-known member
I find compared to just a few years ago, there arent as many deals on ebay as their used to be. Sometimes you see things going for more money than a brand new never used one off the truck, and other times youll make a steal. Overall its worth a look for sure.
TAMPAGT07
Well-known member
Big time...I just got two rubber mallets replaced after about 7 months....
My Fiance's father runs a body shop and cant stop doing "buddy deals". It basically has run his business into the ground. If I was a business owner, I would be leery of making buddy deals unless like you mentioned, I had large margins.
fatfillup
Well-known member
I buy and sell a lot of Snap on as well as other tools. My experience has been the used tool market is pretty well defined. Used Snappy, in good shape, full set, no owners marks will consistently bring about half of retail. Boxes and air tools not included. Now that is for individual sets or tools, not complete collections. People will ask lots of ridiculous prices, but rarely get them. I've been doing these for 5 years and know several other resellers and that is there experience too. Better deals can be found, but it takes a huge time investment as well as having ready cash. Case in point. I will be traveling 2 hours each way on Sat to an auction and take $5k with me. I may come home broke (hope so), or may spend a couple of hundred and waste my time. You just never know.
If you are a pro mechanic, you need a tool man IMO who can solve your problems and show you the tools to save you time and make you money. And he if he does those things, he is earning your business and you need to support him. Buying some new and some used is what most of my customers do.
If you are a pro mechanic, you need a tool man IMO who can solve your problems and show you the tools to save you time and make you money. And he if he does those things, he is earning your business and you need to support him. Buying some new and some used is what most of my customers do.
Toolman12
Well-known member
IMHO GJ is THE place to buy Snap on tools and the best deals new or used hands down!! and warranty can be had through the online service or call the warranty center @toll free number at 877-762-7664. Hope this helps
P.S help a fellow GJ member out buy there stuff
P.S help a fellow GJ member out buy there stuff
STGFordCrazy04
Well-known member
I have never had a problem with tools bought off eBay or years ago from another snappy truck/owner being warrantied by either Snap On directly or my current truck owner. I've never get asked about purchase info.
BDT/NWMN
Well-known member
I would state that the tool was a gift ((((to myself))))
????
is there any wording in their sales agreements that state requirements for being the original purchaser , and purchasing from a dealer..(((when received as a gift))).. Wonder also if some of the sellers on eBay are dealers?? Another thought; why wouldn't a SnapOn Dealer sell on eBay??? SnapOn corporate may disfavor that??? I would not be too amazed The tools are 
but my recent experience with their customer service=
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jjjrmx5
Well-known member
Another thought; why wouldn't a SnapOn Dealer sell on eBay??? SnapOn corporate may disfavor that??? I would not be too amazed
Selling on ebay is in legal voilataion of thier signed Snap-On franchaisee contract for truck owners. At least for snap-on branded tools (Used/trade-in non-Snap-On tools I cannot attest to).
So is selling outside of thier prescribed and defined territory .
Walks-ons paying cash or credit cards are often let to slide outside the territory but if found in violation, Snap-On Corp. has legal recourse on the truck owner meaning a legal suit, monetary damages and possible voiding or revoking of the franchaise itself.
It's serious business.
ebay sales are taken quite seriously by Snap-On corporate.
Just ask any one who sold there and got "the e-mail" re: ad wording and any metion of warranty.
Happens daily.
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BDT/NWMN
Well-known member
jimindm
Well-known member
I think that one big point that you are missing, is that tool off the truck comes at a price that includes time payments. There are just a few businesses ran this way, not including financial institutions. That is the business of snap-on, and its built into the pricing structure. Every dealer out there essentially is loaning you the money to purchase tools off of their truck. When you do not need this loan then the tools should be cheaper to a point.
I have bought tools off of the truck both ways. If you buddy is not selling them that way, then I can almost guarantee he is losing sales. Snap on is professional tools for professionals. The ones that can afford to pay in full, will find someone that will sell it that way.
I have been around long enough to go through several dealers. Anybody that has turned wrenches long enough has also. When a dealer is getting out what does he do with inventory on the truck. If it is unopened and new like condition, usually 25-30% off, cash sale. If opened, not in new condition, more like 35-40% off. They are not losing money at the prices, they are getting their cost back.
If I fixed cars, and allowed people to pay on time, you can bet that my labor rate, parts markup would reflect that. It does on the few that I allow it to happen. If my business was based on that, I am sure there would be all kind of people wondering why I am so busy, with a shop rate of $175 an hour.
jjjrmx5
Well-known member
Huh?
What do you do that asks a shop rate of $175 an hr?
That's $350,000 per year on each hour billed at a 40 hr/50 wk yearly billing rate per employee.
Many attorneys are at a $225 to $250/hr. rate so I'd love to know.
I "bet" they would too.
Drivers offer "truck credit" on smaller purchases and non-corp. credit purchases. Pay weekly cash or cc, no interest.
It keeps cash flowing.
No biggie.
Yes, it's a niceity.
Depends on the driver.
Depends on the size of the route.
Bargains and breaks vary . A lot.
Just like BOGO and dealer goodies.
It just all depends.
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jimindm
Well-known member
Huh?
What do you do that asks a shop rate of $175 an hr?
That's $350,000 per year on each hour billed at a 40 hr/50 wk yearly billing rate per employee.
Many attorneys are at a $225 to $250/hr. rate so I'd love to know.
I "bet" they would too.
Drivers offer "truck credit" on smaller purchases and non-corp. credit purchases. Pay weekly cash or cc, no interest.
It keeps cash flowing.
No biggie.
Yes, it's a niceity.
Depends on the driver.
Depends on the size of the route.
Bargains and breaks vary . A lot.
Just like BOGO and dealer goodies.
It just all depends.
I do not know what business you do. But my illustration was showing how an automotive repair shop would charge, if they were the same business model as a tool truck. Snap-on as a company has it worked out pretty good. Have you ever seen a list that represents the dealers cost on tools? Every level of snap-on deals at list price of their tools. Sure they have promotions to entice their dealers to buy more tools.
When purchasing tools of off a tool truck, part of the cost is the credit that the dealer is charging you. Not that long ago your preferred payment was based on a total purchase being paid in 10 weeks. $250 purchase got a $25 weekly payment. How long do you think snap-on corp lets the dealers stretch their payments out? It works, but you have to have a lot of account receivables out there.
I do not run my repair business that way. In a way, I wish I could. I am sure the first buy here-pay here car lots were looked at in the same fashion. They sold cars for several hundred dollars more than any other dealers were getting out of them. Selling cars that way made some people a lot of money. So much so that they are every where now.
So what would your profit margin be in a business that did it this way? Its not for everyone. Snap-on sells credit. They also sell some very good tools.
Spudland_Dave
Well-known member
I'm gonna find out more about this, but I believe that's false...I believe that as long as the truck is in its normal territory its open for face to face business.
If you happen to catch the SO truck at a McDonalds one morning on his way to his territory and he helps you..yes he is in violation, but if you meet up with him at a normal stop of his, 100% A-OK.
justanengineer
Well-known member
Back to the OP, for me the problem with buying on ebay isnt related to warranty, its entirely price dependent. In the late 90s ebay was full of deals. In the early 2000s it was ok but starting to get out of hand as dealers became commonplace. 2005&06 I was overseas so cant comment, but ever since the deals have been extremely few and far in between.
Whats the difference between a new ebay wrench and a lightly used wrench bought privately otherwise? The price.
Whats the difference between a new ebay wrench and a lightly used wrench bought privately otherwise? The price.