craftsman full polish ratchet missing bearing
- Thread starter Yankee
- Start date
y20dth
Well-known member
bicycle shop? You will need to know the correct diameter....
Sam'sAutoParts
Well-known member
I had a 3/4 drive c-man rat. The same thing happened to me, after spending an hour crawling around on the floor looking for it, I went to a local hardware store and picked up a couple of ball bearings for less then $2, one to replace the one I lost, and a spare for next time.
-Sam
-Sam
Sam'sAutoParts
Well-known member
Just take the rat with you, and try to see which one fits in the hole the best, and your good. Any decent hardware store should have ball bearings in the nuts and bolts section.
-Sam
-Sam
SMKS
Well-known member
Or inside a large, clear plastic bag.
To the OP-
As already mentioned, any decent hardware store will have individual ball bearings. I've fixed multiple ratchets with bearings from my local ACE Hardware.
kythri
Well-known member
If your local Sears has a PMT that repairs ratchets, they might have some extra ball bearings for that ratchet, assuming you can't readily find one that works...
iowa4x4dieselman
Well-known member
- Joined
- Dec 5, 2012
- Messages
- 224
take it back to sears and say it doesnt work, they should replace it for you?
I can totally sympathize with the OP. We've all done this before, but taking advantage of the warranty for a self imposed screwup really shouldn't be Sears' fault. I'm sure you were just kidding around when you proposed this fraudulent "solution."
I would recommend going to your local Ace Hardware Store. I don't usually shop at Ace, but when it comes to hardware, particularly speciality hardware, the Ace stores around my house have an outstanding selection. I think you'll find what you're looking for. I think it's also better to buy a ball bearing versus going to Sears and lying about the ratchet.
Jim C.
ctb
Well-known member
I did just that about 25 years ago. Took apart a 3/8" ratchet and lost either a ball or a spring. Took it back to the sears mail order store and said it doesn't work. Two weeks later I had a new ratchet!
yeah, you goofed and lost the ball bearing.
not the big hardware stores like home depot or lowes will have a selection of hardware like that.
but check out a smaller M&P hardware store. some of those will have a huge selection of hardware/fasteners
once you find that store youlle be there once a week. or like me 2 or 3 times a week
a bicycle shop? maybe. bike wheels do have loose bearings but not so much these days. most are caged bearings. if you go into a modern high end bike shop forget it. if you go to a small indy shop that likes old bikes you might get lucky.
check a small hardware store 1st. i'm sure a ball bearing cant cost more than 10 or 15 cents
not the big hardware stores like home depot or lowes will have a selection of hardware like that.
but check out a smaller M&P hardware store. some of those will have a huge selection of hardware/fasteners
once you find that store youlle be there once a week. or like me 2 or 3 times a week
a bicycle shop? maybe. bike wheels do have loose bearings but not so much these days. most are caged bearings. if you go into a modern high end bike shop forget it. if you go to a small indy shop that likes old bikes you might get lucky.
check a small hardware store 1st. i'm sure a ball bearing cant cost more than 10 or 15 cents
ctb
Well-known member
I always felt bad about it, but they would have replaced it whether I told them exactly what happened to it or not. That was how sears operated back then. No questions asked.
Was it shady? It all depended on how you interpreted the guarantee. The ratchet got sent back to where it was made and refurbished, then sent back out as a replacement for another ratchet that broke. Sears didn't lose on it, the customer was happy. That's how they operated back then, or do YOU remember?
bczygan
Well-known member
Absolutely nothing in the world shady in any way. Sears has the parts there for you as good customer service. The guy who will repair it for you is paid to do it. If you didn't get his help, he wouldn't have a job.
ctb
Well-known member
Someone gets it.
wrenchin
Active member
I would think most people get it. I just picked up a ratchet from Sears about three hours ago. Right on the card it says that "if this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge." Doesn't mention anything about workmanship or material defects or losing a bearing or how far it may or may not have rolled. Most people at one point or another have been that guy on the other side of the counter dealing with customers. It's not (typically) meant to be malicious nor anyone's fault. It's a warranty and that's what warranties are for.
ctb
Well-known member
Exactly. A warranty isn't meant as a guilt trip. You pay extra for it and are expected to use it if the product fails in any way.
Sam'sAutoParts
Well-known member
Glad to hear! I know when I lost my ball bearing, there was no way I was going to take it into sears and risk getting some Chinese made rat for my trusty US made rat.
-Sam
Richard Cranium
Well-known member
I would of just went in and told them what happened and they would of given you one, every kit comes with a new one. Rich...