SnapOn truck account

[ozman]

Trying to figure out if and when a prior SnapOn truck account will show up with a new driver.

So the story goes, had a driver for 3 years that was a corporate SnapOn employee. Our area wasn't deemed big enough for a route on its own. The driver took a promotion to a higher position in another part of the country. Took 3 months plus for us to get a new driver. The new driver is from a adjacent route, he picked up a handful of accounts.

He first came in 2 weeks ago to introduce himself and to see what we needed. he never asked who anyone was in order to collect past debt from prior driver's account. I bought a few items off the truck that day and paid cash. Was put into the system with all my info and nothing pops up.

So basically I'm curious if and when my prior account might show up. Have no problem paying the debt back, but not going to seek it out.

 

[zkdiesel]

They will send you notices in mail when it becomes way out of line. He probably has something in system but didn't want to be a **** and mention it. Had a couple guys had that happen at work when we lost a driver for 1.5 years

 

[BJ42LX]

He probably has something in system but didn't want to be a **** and mention it.

Why would he be a **** for mentioning it?

Sure, he'd be a **** if he rolled up and said, "John Smith! Where's John Smith? I bought his account and he owes me $125 by the end of this week!"

But there's nothing wrong with introducing himself, giving his intro pitch and then saying, "and by the way I bought your old driver's truck accounts. I'll be back next week to discuss payment terms going forward."

 

[Zeke]

I somehow don't think the new driver being an independent took over any accounts. Look to corporate for the answer. AFAIK, route owners can choose to finance with their own money (which is where the real money is) or sell the paper to Snap On and service the account. I'll have to call the one DO driver I know to find out for sure.

I know I would personally carry some paper if I were a tool dealer. Laws may vary state to state as to who may finance.

 

[ozman]

To me he wouldn't be a ****. My original concern was someone showing up and wanting 3 plus months of payments. Don't see that happening.

All the info goes into the driver's computer. I guess it all depends on how much of that info goes to corporate. Week 3 is coming up and I guess if its in the system it will show up this week.

Personally if I was the driver I would take on the new accounts, but let SnapOn corporate that was originally responsible for collecting the debt deal with that. I owe them money and not this new driver. Could add up to a big dollar figure depending on the number of accounts and balances owed

 

[jsaw]

Do you owe the money to Snap On, or to the former route driver. A lot of people don't realize that the route driver buys the tools from the tool company with his own money, and then sells them to the customer at a profit..

 

[ozman]

The money is owed to the old route driver which was a SnapOn corporate employe. Our area didn't have enought people to suport a route onits own.

 

[yogitech]

Don't worry, once SO finds out the new driver is servicing your shop, they'll put pressure on the driver to transfer the debt to his truck! Regardless, your debt is your debt. What people seem to "forget" is that it's not your tools until you pay the bill... Own up to it, show your driver your a man with morals and responsibility.

 

[Tarheelgarage]

Trying to figure out if and when a prior SnapOn truck account will show up with a new driver.

So the story goes, had a driver for 3 years that was a corporate SnapOn employee. Our area wasn't deemed big enough for a route on its own. The driver took a promotion to a higher position in another part of the country. Took 3 months plus for us to get a new driver. The new driver is from a adjacent route, he picked up a handful of accounts.

He first came in 2 weeks ago to introduce himself and to see what we needed. he never asked who anyone was in order to collect past debt from prior driver's account. I bought a few items off the truck that day and paid cash. Was put into the system with all my info and nothing pops up.

So basically I'm curious if and when my prior account might show up. Have no problem paying the debt back, but not going to seek it out.

don't be a dbag, pay your damn bills....

 

[Leaflessshadetree]

Did you try to make a payment or ask about your balance?

 

[RV77]

Do you owe the money to Snap On, or to the former route driver. A lot of people don't realize that the route driver buys the tools from the tool company with his own money, and then sells them to the customer at a profit..

Aww ****.... sooo thats how it works !!!

We had a franchisee switch seven years ago and our new dealer acquired everyones accounts,balances etc..

 

[Hpozzuoli]

The only time snap on knows who you are or what you owe is if you finance with them. That is all done ultimately thru corporate although processed in the truck. When you have an account the only one who knows what you owe is your driver. He owns the business. He buys the stuff from snap on at a lower cost then sells to us for a profit.

If it was a corporate employee servicing the route then that would be a different story

Edit****just wanted to ad that most of these guys talk to each other and when they change routes, retire, or take diff jobs they all communicate it. When a new driver collects old debts he either bought that debt from the previous route owner or is collecting on his behalf.

 

[Streetbu]

Our driver pays for it himself then I just pay him. Nothing is thru Snap-On themselves for "truck accounts" at least. The first day he showed up I was looking at boxes and he ran a credit check on me. Now that he knows I have god credit he has no issue just paying him week to week and not going thru Snap-On.

 

[Hybridss]

don't be a dbag, pay your damn bills....

Not so fast...its not that simple. Sure he owes money for the tools he purchased. And the ethical thing to do is to pay for them. The key here though is to figure out WHO to pay for them. Some SO trucks are not run very well and have various ways to track money owed. Small amounts can run "tabs" on the truck. Large amounts can be financed to a third party.

If a new guy took over the route and the OP simply pays the new guy money...he may well be doing the unethical thing and paying the WRONG GUY. Simply giving money to someone may or may not satisfy the debt correctly.

If the old route driver went through bankruptcy with his franchise...the debt may well be extinguished as well. These are details you should seek out.

To the OP...you need to precisely clarify who holds the debt...in writing...and settle it with the appropriate debtor. DO NOT just give any ole tool seller money.

IMO you should take steps towards paying your debt....but do not take verbal info regarding who to pay it too as gospel.

 

[junkman104]

30 years ago, yea long time, my snap-on account was a total of 60.00 for a coil spring compressor. The old driver either quit or was fired don't remember. It was a good 6 months after that a new rep showed up. The little *** demanded payment that very visit. I let him know I didn't have payment after no notice and either he can wait until the next visit or I could shove the compressor up his ***.

I paid for it and never bought another thing from the **** head. The main reason I have more Mac tools than SO.

 

[Wayfastwhitie440]

When I got a new driver he bought out the previous accounts.

 

[onewheat]

Remember interest continues to accrue.

 

[justin1795]

when I was buying tools the truck accounts didn't have intrestbut were limited to 500.00 ish. we got a new mac guy. the old one showed up when he pleased and always wanted back payments.

 

[yogitech]

Remember interest continues to accrue.

Truck accts don't have interest, your thinking of financing thru SO.

 

[noslocars]

I had a mac dealer that up and quit. I never carried a balance with him but after 3 months the guys that did had creditors coming after them for what they owed. No notice was given. It's your debt, find out who to pay and pay it. Whenever we had snap on dealers change, the new ones always knew who owed money and had their account information even with the truck accounts.

 

[Nophix]

I ran into a mildly similar situation with Matco years ago. The local guy just quit showing up all together, and I still owed about $300 on my "truck" account. Matco couldn't see anything and the guy was just history.

After 2 years of trying to figure out who to pay, I quit trying. Now, I lay the burden to Matco (it's been just about 7 or 8 years since I quit trying), and will pay the debt if it comes up someplace so I know where to send payment, but I'm not just randomly sending money hoping it goes to the right place.

I would ask the new guy about it, just to be sure, but when we finally got a new Matco rep, he had nothing. He got the same answer from corporate, saying my account showed all square.