Snap On warranty question

[56FordGuy]

I plan to call Snap On when they open on Monday, but I figured I would see what the crowd here thought.

I have a 3/4" drive ratchet (L712T) and a handle (L72H). Also have a L52B breaker bar head. They're all 13/16" handle sized.

The handle bent, and from what I understand Snap On no longer makes 13/16" parts. What will they do in this situation? If they give me the latest and greatest handle, it will be a 15/16" and won't fit any of my other parts. I certainly don't expect them to replace the ratchet and breaker bar head as well, because those are fine. Wouldn't be upset if they did, but realistically I just don't see that happening.

Anyone run into something like this before?

 

[kiatech]

We are not snap on customer service. I swear people would be more likely to call the white house and ask to talk to the president.

 

[blown94conv]

In the catalog, the L872H is 13/16. Is that the part you bent?

 

[Buckgnarly]

In the catalog, the L872H is 13/16. Is that the part you bent?

That handle has both sizes, different on each end. Problem solved.


http://buy1.snapon.com/catalog/item.asp?item_ID=636862&group_ID=674950