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Why tool warranties are great.

sk farmer

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what a bunch of maroons in this thread. go ahead beat the piss out of your tools. i think i may get rid of all of my 3/8, 1/2 and 3/4 drive ratchets. it appears all you need is a long 1/4, a fist full of adaptors and maybe some pipe. if it breaks, just get a new one under warranty.

and people wonder why mechanics get a bad rap.:lol_hitti
 
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Bigblue&Goldie

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I paid for a tool.....a lot for that tool and use and abuse them daily as a pro........I'll do anything I damn well please with them. I love the weekend warrior collectors criticizing his own choice of what to use

How would you like it if the tables were turned and the business you owned was on the line to fix these ratchets? This is money out of your pocket. I might be a "weekend warrior", but I'm also a "pro" business owner and not some shmo that expects the rest of the world to pay for my bad decisions. It's easy to have your mentality when you have no skin in the game.

Tools break, and they should be warrantied, but 3 on one bolt is just stupid.
 

ganymede

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I paid for a tool.....a lot for that tool and use and abuse them daily as a pro........I'll do anything I damn well please with them. I love the weekend warrior collectors criticizing his own choice of what to use

No one is saying he shouldn't be allowed to do what he wants. They are criticizing the fact that he wantonly wrecked a ratchet after having wrecked two previously .
Some are pro mechanics too not just weekend warrior collectors.
 

joedodge

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No I agree he should have stopped at one.......and I know its awesome we are getting more and more real techs who really know about tools on here and don't just collect them to look at them and tell ther friends they have snap on stuff. Its great
 

Ruger_556

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I've broken tools before but holy **** dude... After the first one you need to find another way.
 

1950mercury

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metro detroit
For what those tools cost. No one should ***** about you warranty them. And as for the ***** that said thats why snap ons cost so much are you for real? There are a shitload of tool companys that have lifetime warranties that are dirt cheap compared to snap on
 

n8n

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Curtis Bay, MD
How would you like it if the tables were turned and the business you owned was on the line to fix these ratchets? This is money out of your pocket. I might be a "weekend warrior", but I'm also a "pro" business owner and not some shmo that expects the rest of the world to pay for my bad decisions. It's easy to have your mentality when you have no skin in the game.

Tools break, and they should be warrantied, but 3 on one bolt is just stupid.

I've broken at least two 1/2" ratchets and a 3/8" in normal use. None of these were "tool truck brands" though. Borrowed from someone else's box when I hadn't had time to clean up and wasn't sure where mine were. I should really learn and just take time to clean up after every job; because I like to fake having a conscience this has cost me my backup 3/8" and while I haven't replaced the 1/2" yet I feel obligated to do so.

Some tools are just poop and fail, so blaming a mechanic for breaking them is not always fair. I'm not a huge guy nor was I using a cheater bar, and in each case when I stopped what I was doing and located my Kobalt ratchet it did the job I was trying to do and didn't break. Now breaking a Snap-On... I only know one guy who can do that with his bare hands...
 

d.mcfarland

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I agree 3 is a little much ... but at the same time ... all 3 tools have a warranty attached to them.

Would a thin 3/8 not have fit?? Couldn't have been thicker than a regular 1/4?
 
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pfhWJ

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what a bunch of maroons in this thread. go ahead beat the piss out of your tools. i think i may get rid of all of my 3/8, 1/2 and 3/4 drive ratchets. it appears all you need is a long 1/4, a fist full of adaptors and maybe some pipe. if it breaks, just get a new one under warranty.

and people wonder why mechanics get a bad rap.:lol_hitti

WOW, you guys really took offense to this. To a situation to which your knowledge is only based on the words strung together on a screen. It was a lower engine motor mount, had to crack it to raise the motor to take out the lower control arm. He would of used a 3/8 if he could of. HE HAS 4 IN HIS TOOLS BOX. Not calling people hypocrites, but how many of you have grabbed a chrome socket put it on an impact and cracked it, or while using a breaker bar. Using a screwdriver as a pry bar and snap the tip on it. Attach a 3 foot cheater bar onto a ratchet and bust up the gears. Then get them warrantied. Dont have to get all fired up about it.
 

Ruger_556

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WOW, you guys really took offense to this. To a situation to which your knowledge is only based on the words strung together on a screen. It was a lower engine motor mount, had to crack it to raise the motor to take out the lower control arm. He would of used a 3/8 if he could of. HE HAS 4 IN HIS TOOLS BOX. Not calling people hypocrites, but how many of you have grabbed a chrome socket put it on an impact and cracked it, or while using a breaker bar. Using a screwdriver as a pry bar and snap the tip on it. Attach a 3 foot cheater bar onto a ratchet and bust up the gears. Then get them warrantied. Dont have to get all fired up about it.

Well yes, but not 3 ratchets...That's just abusing the warranty
 

unashamedlaborer

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whats the point of a long 1/4 drive ratchet anyways.


Because now days they are pretty damn strong and very compact. I have 1/4" sockets up to 15mm and 5/8" and my long handle ratchets can handle a wider range of jobs as far as under hood and under dash than my 3/8" or half will. The most efficient way to work is to have fewer tools capable of more jobs.
 
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pfhWJ

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Feb 2, 2013
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Is your coworker whole again?

3 Ratchet rebuild kits, no big deal. It doesnt cost the distributors anything just matco/ snap on. But Matco cant complain at all hes bought a **** load of tools and a new box from them. spending 10k in tools and a rebuild kit might cost all of 5 dollars to manufacture.
 

redwrench60

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whats the point of a long 1/4 drive ratchet anyways.

Think reach and access, not leverage.

We've all been in one of those 'gotta do what ya gotta do' type situations but at some point, maybe after the second ratchet snaps the drive off you have to see its 4th down and time to go ahead and punt.
 

greasemonkey44

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memphis
That is impressive
I have a few of each of those ratchets and haven't broken one yet
I reach for 3/8 or a wrench if it's that tight. A solid wrench (even a stubby) and a long pry bar would be miles better
Also the risk of having your hand around the ratchet when it breaks.....


Sent from my iPhone using Tapatalk
 

signcrafter

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May 9, 2012
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WOW, you guys really took offense to this. To a situation to which your knowledge is only based on the words strung together on a screen. It was a lower engine motor mount, had to crack it to raise the motor to take out the lower control arm. He would of used a 3/8 if he could of. HE HAS 4 IN HIS TOOLS BOX. Not calling people hypocrites, but how many of you have grabbed a chrome socket put it on an impact and cracked it, or while using a breaker bar. Using a screwdriver as a pry bar and snap the tip on it. Attach a 3 foot cheater bar onto a ratchet and bust up the gears. Then get them warrantied. Dont have to get all fired up about it.

I've done everyone of those things you listed, and then some. The difference is I didn't do it 3 times in a row. After the first one broke I realized it wasn't the right tool and got a different tool to finish the job. For sure after the second one your coworker should have realized he was using the wrong tool for the job and figured something else out. Doing it 3 times in a row is just not realizing that you are doing it wrong. Sacrificing tools to the tool gods.
 

finn

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If a so called mechanic showed me that picture of his tools, no way would I let him work on my car. The guy better get training in a new field because he'll never make it as a professional mechanic.

Someone referenced the "why don't mechanics get respect thread" Events like this pretty well explain it.

The guy is an ******.
 

airdale

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WOW, you guys really took offense to this. To a situation to which your knowledge is only based on the words strung together on a screen. It was a lower engine motor mount, had to crack it to raise the motor to take out the lower control arm. He would of used a 3/8 if he could of. HE HAS 4 IN HIS TOOLS BOX. Not calling people hypocrites, but how many of you have grabbed a chrome socket put it on an impact and cracked it, or while using a breaker bar. Using a screwdriver as a pry bar and snap the tip on it. Attach a 3 foot cheater bar onto a ratchet and bust up the gears. Then get them warrantied. Dont have to get all fired up about it.

Guilty as charged, if it was necessary to get a job done (and a better solution was not available).

However I have never warrantied anything damaged due to MY dumbassery.
 

unashamedlaborer

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Guilty as charged, if it was necessary to get a job done (and a better solution was not available).

However I have never warrantied anything damaged due to MY dumbassery.


Seems crazy. Even if or when I break a $80+ ratchet from abuse I don't say..... Well that little ratchet was totally worth almost a hundred dollars and poor (insert truck brand here) couldn't / shouldn't bear the burden of replacing it at a cost to them of $10-$20. Or less. So I will just buy another one. ?!? Are you guys serious? You must have way more money than you know what to do with.
 

nicksnothereman

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View media item 38872
A co worker managed to break 3- 1/4 ratchets today all on the same car. 2 Matco and one Snap on. Snap on Ratchet didnt even make it a week, but tool trucks come tomorrow:rocker:.

What if he doesn't come?

I don't get any of this. It seems self-defeating to work this way. Why didn't he up-size or use heat and penetrating oil after he snapped the first ratchet...or use a breaker bar?:headscrat
 
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pfhWJ

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What if he doesn't come?

I don't get any of this. It seems self-defeating to work this way. Why didn't he up-size or use heat and penetrating oil after he snapped the first ratchet...or use a breaker bar?:headscrat

If there as room for a 3/8 ratchet a wrench, something beefer than a 1/4 ratchet he would of gone that route.
 

toolaholic

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I still want to know what car and motor these lower motor mounts were in. It would answer the question of why a 1/4 drive ratchet was used.
 

MattPersman

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Every thread like this makes me laugh everyone has a golden arm, would have been able to do it better, faster, for less money, with no broken tools, by the book with no flat rate short cuts, detailed the car and filled it up with gas for the customer. He'll maybe bought them lunch while they waited.

Sure breaking three ratchets may be a little wtf but apparently it was his judgement at the time it would work, and maybe it worked 30 times in the past 12 months.
 

finn

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So how did the factory install that bolt? I'm pretty sure they didn't use a 1/4" snapon ratchet wrench.

I've found that stepping back and taking a minute to establish the ASSEMBLY process usually saves time and distress in situations like this. Sounds like the wannabe mechanic decided that the factory used the brute force, balls to the wall, no holes barred assembly process, rather than evaluste access possibilities.
 

joedodge

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Hahahaha how many of you guys who are commenting have ever turned wrenches in a garage as a pro? Under flat rate time? And had to deal with the stresses of doing this as a pro not as a hobbiest?
 

Fedwrench

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Hey, I might have missed it but, did he get the bolt out? What did he use that finally won?

I was once told that insanity is doing the same thing over and over, expecting different results. :lol:
 

MattPersman

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The factory doesn't have all the same parts around the vehicle when that is installed it's a completely different scenario.
 
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