Matco warranty ?

[sonvolt]

Hey all,
What is your experience with Matco ratchet rebuild kits/warranty ? I looked on their webpage and didn't see any info on rebuild kits. I happened to pick up a Matco AR5T off a forum member but unfortunately the internals are shot as well as the selector switch being loose.

Thanks !

 

[firebox40dash5]

Check the online catalog... the site kinda *****. The right kit is ARTRK. The 88T kit is AFR8TK.

 

[sonvolt]

Check the online catalog... the site kinda *****. The right kit is ARTRK. The 88T kit is AFR8TK.

Thanks, i will look into the online catalog !

 

[Skin]

You can call them however its YMMV if you get a rep that will just mail you a kit. Generally they handle that as "go to a truck for a rebuild" or "mail in the ratchet and get the whole thing replaced with new".

 

[DTB]

AR5T would be a older 36T model I believe. So the 60,88 kits aren't compatible. I'd try for a new one.

 

[firebox40dash5]

AR5T would be a older 36T model I believe. So the 60,88 kits aren't compatible. I'd try for a new one.

Looks like it's a pearhead non-QR... do the 88T kits not fit them? Never had any that weren't 88T myself.

 

[Skin]

AR5T would be a older 36T model I believe. So the 60,88 kits aren't compatible. I'd try for a new one.

Matco still sells and supports the 36 tooth "classic" ratchets. Only the 60 tooth models have been replaced.

Looks like it's a pearhead non-QR... do the 88T kits not fit them? Never had any that weren't 88T myself.

No, different designs.

 

[sonvolt]

Thanks for all the info, I will try contacting them tomorrow.

 

[MattPersman]

You may have good experience just emailing them through the contact on the website. I had to about something I needed and the person helped me out no problem. Much easier to deal with than my rep apparently.

 

[sonvolt]

You may have good experience just emailing them through the contact on the website. I had to about something I needed and the person helped me out no problem. Much easier to deal with than my rep apparently.

I emailed them yesterday, thanks for the input !

 

[sonvolt]

They sent me an RGA# and will replace the worn out ratchet, very good customer service ! Thanks for the insight peeps !