To avoid these ads, REGISTER NOW!

BendPak: Purchase, Pick-up and Installation

2245

Member
Joined
Mar 27, 2009
Messages
16
Both this thread and the title is a work in progress.

It is not my intention in any way to shame any person and/or entity. Should the vendor and/or manufacturer wish to address the concerns herein, Please do so by replying to the emails I've sent to your company and not in this thread; doing so would be food for something other than why this thread was created.

This thread will be dedicated to my 'first hand' experience purchasing, picking up from the freight carrier and installing the BendPak HD-9.

NOTE: This is a one (1) man job (physically), no one will physically be assisting me with unloading and/or assembly/installation of the above named item. END NOTE

The initial choice was a 2-post, however we moved away from that idea because this is, hopefully, a temp location and will move a few hundred feet away; did not want to drill holes in the concrete. The HD-9 solves this issue whole heartedly, as-well-as space to open all the vehicles doors in addition to being able to use the lift as a upper-level storage area and park the vehicle as needed under the raised lift; and lastly, the HD-9 does more and cost less than the XPR-10ACX. !sold!

Order date: 04/08/2009
HD-9 picked up from freight carrier: 04/14/2009 -- details below:

I chose to pick-up the HD-9 myself; I did not own and was unable to find a good deal on a crane by the ETA of the HD-9. Using a 24' Penske with a lift-gate, I skipped on over to the freighter, documented any/all damages --some scrapes and scratches-- signed-off and let them load it with their forklift.

Gosh I was hoping that he left the forklift in the Penske by mistake. :-/ Did I mention I didn't have a crane?

Road the HD-9 back to home base for off-loading; now the fun starts:

Columns: 70-LBS x 4
Cross tubes/ Cross beams: 200-LBS x 2
Runways: 500-LBS x 2

NOTE: If you think you have the nutz for this, I promise you, with out some good leverage, those same nutz will hit the floor!

For my gender counter part who may not have any nutz, mess with these ramps without good leverage and you 'will' grow some!
END NOTE

After all is said and done, the HD-9 was completely unloaded using the Penskes' tail gate, 4-car tires to rest the items on and enough common sense; no major events, no one hurt, yes my back and legs are sore.

The above took place between 05:00 PM and 11:59PM on 04/14/2009. I spent the subsequent 2-hours trying to reattach my thighs and my lower back.

Returned on 04/16/2009, a floor crane has been ordered as-well-as a couple of in/ft lb torque ratches to help with the installtion/assembly of this HD-9, however I needed to get started right away. Using vehicle tires to prevent scratches and other damage, 2-hand-trucks to dolly the heavy items in to place, in addition to an over abundance of common-sense and leverage I began assembly of the following:

Columns: Place them at the corners
Cross tubes: Properly while facing the correct direction, place them within the columns.
Ladders and adjustment thereof: This is kind of a major concern. There seems to be a problem in the HD-9 manual to the point that I felt the need to contact BendPak customer service and BendPak installation [email date: 04/17/2009] about the actual 'ladder' adjustment whereby the manual appears to be contradicting itself; I could be wrong. Tell me what you think ...

THE HD-9 MANUAL:
http://www.bendpak.com/files/220_62587467.pdf
STEP-3
PAGE-12
Item number or paragraph six (6); after reading paragraph or item six (6) on page 12, please read and compare with the text in figure 3.7 (fig 3.7).

Column top caps: There appears to be a packing mishap or again the HD-9 manual is specifying items that aren't correct ...

In this case I had to sit down and play a game of [match-the-nuts-&-bolts with the Column 'top caps'] that were provided. The actual items that I found which fit this application were not as the manual (below) stated, but instead were 10mm hex head nuts and bolts; the paking slip for the box and/or bag that housed the small pieces of hardware did not have a listing or label for "M6 x 1" of anything. I'm not yet sure if I used items from another area for the Column 'top caps' as yet. Email BendPak, date: 04/17/2009.

THE HD-9 MANUAL:
http://www.bendpak.com/files/220_62587467.pdf
STEP-3
PAGE-12
fig. 3.6:

'SECURE TOP CAP'
M6 x 1 x 25mm hex head bolts
M6 x 1 Nylock nut

To this point work has stopped due to:

Even if everything went well with the above, we are at a point where the floor crane is needed; sorry but i am unable to bench press 500-LBS (the runways). Still waiting for BendPaks' reply to emails about the above concerns.
 
Last edited:
To avoid these ads, REGISTER NOW!

paranoid56

Well-known member
Joined
Dec 18, 2008
Messages
1,596
Location
San Diego, Ca
wow, rent a fork lift, will make life easy. i installed a 2post old benpak lift bymyself with a forklift and it was easy, i cant think of a good way to do it with out one LOL

good luck with the lift
 
OP
2

2245

Member
Joined
Mar 27, 2009
Messages
16
wow, rent a fork lift, will make life easy. i installed a 2post old benpak lift bymyself with a forklift and it was easy, i cant think of a good way to do it with out one LOL

good luck with the lift

Perhaps your circumstances differ from mine with regards to a fork lift. :) Did you miss the part about the floor crane I ordered?
 

paranoid56

Well-known member
Joined
Dec 18, 2008
Messages
1,596
Location
San Diego, Ca
Perhaps your circumstances differ from mine with regards to a fork lift. :) Did you miss the part about the floor crane I ordered?

no, i saw that, but i assumed it was a manual sort of crane. and that sounds like a bit to much work:)
 

Old Moparz

Well-known member
Joined
Jan 21, 2005
Messages
1,171
Location
Newburgh, NY 12550
Maybe reading this thread on my installation will help you along with what you might expect. It's not difficult & I did both of mine alone as well. It's a link to Dodge Charger.com because I have more photos posted on that site than this site.

Bend Pak HD-9 Installation with Photos & a Minor Set Back With HD-9 Cable Corrected
http://www.dodgecharger.com/forum/index.php/topic,22425.0.html

Good luck & take your time. :thumbup:
 
OP
2

2245

Member
Joined
Mar 27, 2009
Messages
16
no, i saw that, but i assumed it was a manual sort of crane. and that sounds like a bit to much work:)

Yes it is a manual crane. I've sent email in an attempt to rent a fork lift; they were unresponsive, besides, should I need to reinstall I'd rather have my own device at the ready. I don't lift heavy equipment regularly, hence purchasing a fork lift is not an option for me at this time.

The floor crane will do just fine -- especially since I unloaded the HD-9 with only the vehicles lift-gate. :)
 
OP
2

2245

Member
Joined
Mar 27, 2009
Messages
16
Maybe reading this thread on my installation will help you along with what you might expect. It's not difficult & I did both of mine alone as well. It's a link to Dodge Charger.com because I have more photos posted on that site than this site.

Bend Pak HD-9 Installation with Photos & a Minor Set Back With HD-9 Cable Corrected
http://www.dodgecharger.com/forum/index.php/topic,22425.0.html

Good luck & take your time. :thumbup:

I wasn't expecting much; only for the manual to be correct and for all the parts to be present, accounted for and labeled correctly. Take a look at your HD-9 manual and see if what I quoted is the same in your manual with regards to both the ladder adjustment and the 'M6 x 1 ...' nylock nuts and bolts.

There is no doubt none of the labeling within my HD-9 hardware box lists any 'M6 x 1 ...' nylock nuts and/or bolts.

Even though what I'm posting may seem a minor issue on both accounts, if it were in fact limited to just those two (2) issues; my concern is how many more issues/concerns like this will I run across? I'll not going to blindly replace nuts and bolts from a local hardware store without knowing the correct specifications. That may not be the case with these top-cap nuts and bolts, however what about the rest of the shipment?

The manual I'm reading from is in doubt, as far as I'm concerned.
 
OP
2

2245

Member
Joined
Mar 27, 2009
Messages
16
This thread is on hold in addition to the installation of the lift. There appear to be issues which need to be resolved by BendPak. We are working with BendPak on these issues.
 
To avoid these ads, REGISTER NOW!

HemiDeuce

Member
Joined
Apr 3, 2006
Messages
8
Location
Just North of Point Roberts, WA
I just finished installing a HD 9 ST, and agree the hardware is ****, as well as some of the instructions.
Move on and buy some 1/4" cap screws of the proper length and a few nylocks and do it the way it should be done, same for the ramp attaching bolts.
You are going to need a couple of friends and a cherry picker to install the ramps and get it raised to the height necessary to install the cables.
Don't forget to pull the pins, and grease the cable pulleys in the cross tubes.
If Bend Pak really wanted to go the next step in the quality game, they would put grease fittings in the sheave pins, include quality assembly hardware, and rewrite the asssembly instructions.
HemiDeuce.
 

HIRISC

Well-known member
Joined
Jun 9, 2006
Messages
828
Location
Minneapolis, MN
^^^ couldn't agree more with HemiDeuce.

BendPak makes a good lift - with good options - but their instructions (for those who choose to do this install themselves) are embarrassing.

Note to Jeff - BP can afford to produce a handbook and/or an online install guide - step by step and with pictures. Just because ProPark and others have crappy install 'instructions' doesn't mean it's cool.

The hardware bits and pieces are annoying, but I think the OP is getting caught up in the details and expecting 'Sony-like' precision from a heavy equipment manufacturer. Just my $.02.

In any event, good luck with the install.. Once you get it up, you'll love it.
 

mikeyr

Well-known member
Joined
Sep 16, 2005
Messages
1,971
Location
Santa Barbara, CA
WOW a lot of work for not much...

I used a engine hoist (Cherry Picker) to assemble mine the first time, you can rent them CHEAP for a day if you don't have one...

The second time when I moved, I had a friend help me disassemble the thing and we took it to the new house along with the hoist. Got to the house and my contractor was still there with his workers. 2 guys on each end of the ramp and bingo the lift was assembled in less than 10 minutes...took an hour or so to finish the job by myself but with 4 guys it was 10 minutes work to roughly locate the columns and move the ramps, don't you have 3 friends you could call for 10 minutes help ? I certainly will never do it again with a engine hoist.

I had to go buy some nuts/bolts too, not a big deal. I am guessing BendPak wrote the instructions a very long time ago and changed the design without updating the instructions, happens all the time. I do admit that I did not bother reading the "details" in the instructions when I put it together, I looked at the instructions for step1, step2, etc. and used bolts/nuts that matched, did not look for what they said I should have, I looked for what I did have and went to the store for what I did not have, I remember spending less then $2.00 at the store on the stuff (I jokingly said I was going to ask for my $2 refund to a friend).

In my opinion, you are making this way more complicated than it should be...heck I have 2 friends where are you, we can get the ramps on for you and you can finish the bolting it up after we leave. Friends are way better and way easier than the hoist.
 

e-tek

Well-known member
Joined
Dec 19, 2007
Messages
10,690
Location
Saskatoon, SK
In my opinion, you are making this way more complicated than it should be...heck I have 2 friends where are you, we can get the ramps on for you and you can finish the bolting it up after we leave. Friends are way better and way easier than the hoist.

Totally agree.:thumbup:

If you are going to go through the trouble of picking up and unloading a 2000lb piece of heavy equipment yourself, you sound like the sort of guy who can figure out some basic instructions and get a few parts to correct any problems that might have occured when said item was packed up in China.

Having said that, I took deleivery of my HD-9 and (again with a few friends) unloaded and set it up in a day. No missing parts. Ya, the instructions are not perfect - but how many times have we seen that? Especialy with other products when the instructions are translated from another language!!

Also, if you're the kind of guy who uses a lift, has a garage, works on cars, you should also be the kind of guy that can figure things out. Emailing and waiting on a few nylock nuts seems to me a monumental waste of time and effort. I'd want my lift to be working!

Sorry to sound harsh, but as they say: "**** it up butter-cup!":lol_hitti
 

rtremaine

Active member
Joined
Feb 16, 2009
Messages
30
I had a pulley missing from my Bend Pak asymmetrical when I got it. I called them up and they overnighted to me, no questions asked.
 

russlaferrera

Well-known member
Joined
Nov 24, 2006
Messages
2,035
Location
Central Virginia
2245, My heart goes out to you. As others have stated interpreting a different language to english may be hard. Large companies can pay someone to do it.

IMO most companies sell products with instruction that ****.

I was reading your manual. The part about not sending in the warranty card will void your warranty. Was there a place on the card for the "put in use date?" or does the manufacture s warranty start "When Delivered?"
 

ovilla

Well-known member
Joined
Dec 18, 2005
Messages
2,342
Location
Plainfield, IL
2245 - If you don't want to wait on a floor crane then just go rent one and cancel your order (unless you need one for other stuff). I paid something like $40 for an all day engine hoist rental and used it to unload my HD-9 from a rented U-Haul trailer (another $40 rental).

Anyway, there's nothing worse than a brand spanking new awesome BendPak HD-9 lift sitting on the ground gathering dust (and un-needed attention from the wife - I can already hear the comments you must be getting or will get as the new purchase possibly becomes a sore subject in the household). Get that thing assembled ASAP and put a car on it and start doing oil changes and brake jobs so that she knows it's a tool that was indeed needed and worth the expense. Then later on make sure you point out how much money you saved by doing any particular job on your new lift. Saying something like "We saved a good $$$ by me being able to do the work at home on the lift ..." will go a long ways toward the purchase of other tools down the road.
 
To avoid these ads, REGISTER NOW!
Top Bottom