That being said: I hope Oregon chainsaw rips HF a new one in court.
Who says that Oregon isn't re-branding things for HF as a high-volume outlet?
I bought a steam cleaner, it's a McCulloch. Came from HF. By glancing at the manuals, it appears to be a model made to be distributed by HF.
HF needs to buy out Sears/KMart and use and improve the Craftsman line.
I'd rather go to my local HF than my local Sears.
The place may smell funny and half the stuff may be absolute garbage but with four lines open, they have 10 people in each line either buying something or exchanging something.
The only things I had found to be good at Sears were appliances, hand tools, and Kenmore canister vacuum cleaners. The ones that take the 5055/50557/50558/C/Q bags. Hold just enough, mine has the three filters, power head is really good.
I beat the living )*(&)(*& out of mine, for a couple hundred and change, I've only bought three in the last 20 years. I vacuum cars, yard, driveway, garage, basement, C&D, rugs, floors, walls, ceiling, ceiling fans...
My Kenmore fridge, until the near electrical fire at the main breaker a couple of weeks ago, has been wonderful for over 10 years. It trips the GFI now. Have to get that up in the air and check on it.
My local Sears is a ghost town. They no longer can replace a couple of screwdrivers I like because they no longer carry them or anything like them. I walked into Lowes the other day and saw it's twin on the rack, for sale. They no longer replace tape measures. They gave me store credit towards another non-lifetime brand.
HF seems to be doing something right.
Sears seems to be doing something wrong.
Is it wrong to be the better competitor and then become better quality while you do it?