Not funny...I know you were joking Bill....it is a damn "sue society!"
*sigh*
Ya, keep it moist with a cleaner/degreaser that has some mild crossive properties ...take your time until you can get it down to almost the metal finish...then water and Windex...it's good for everything!
Actually there was a tiny bit of humor in it, but I'm deadly serious.
It also depends on the contract though. In some imaginary past time, work was done on a handshake and all parties were responsible, and the concrete guy would just man up and do it.
Now, you need good detailed contracts and the ability to enforce them. You have a right to reasonable care. I would call up the GC and let him know I expected it done. Then I would immediately send a letter to the GC and sub, outlining that conversation, registered, return receipt requested.Couch the language of the call and letter in the most reasonable language, but expecting resolution.
As the buyer, you deserve workmanlike work. And you don't need to do repairs for them. You must give them an opportunity to respond.
If no response by the specified time, then it is perfectly responsible to shake your lawyer at them, and if that doesn't get results, use him to get satisfaction.
Most people just let little stuff go though.
I did one development where the contracts were tight enough, so that we backcharged any sub that damaged another's work. We even charged the offending parties the cost of street cleaning, when they tracked dirt all over the neighborhood.
This is why I like detailed, ironclad contracts that reflect the meeting of the hearts and minds of all the parties. It matches expectations and responsibilities and leaves nothing to chance or disappointment.
Good contractors love detailed and specific contracts and sophisticated owners. It means less misunderstandings.
Bill
