The Tool Tyrant
ALLIANCE MEMBER
Hey Gang,
There are a few different sellers selling these pumps on e-bay, new in the box.
The seller I bought mine from was offering them at $170 plus $65 shipping, so I figured it was a name brand pump and I'll use it to make a small portable as I have a spare tank and motor.
I received the pump, opened the box, everything was there except ANY paperwork on the pump. I first checked for manuals on the FS- Curtis website...nothing. I then started googling the model number and was surprised to find nothing.
I send an e-mail to FS-Curtis and received a nice quick reply stating that the company had sold the complete lot of those particular pumps for scrap 5 years ago and did not support nor had any information avaliable for them.
I replied, thanking them for responding so quickly but included that I thought it strange that they didn't keep at least a digital copy of the owner's / operator's manual.
She replied that she received this note from the factory today..."IF ANYONE CALLS REGARDING THESE PRODUCTS, PLEASE LET THEM KNOW THESE PUMPS ARE 100% DEFECTIVE AND THEY WERE SCRAPPED AND THEY SHOULD CONTACT:" and included two names and phone numbers of the guys that took the pumps as scrap.
I sent the e-bay seller this information as I don't know if they were the scrap dealer or if they purchased them from the scrap dealer. I wait to see what they reply tomorrow.
Personally, I can't believe that Curtis didn't break them up before releasing them...not too wise. Glad I paid via Paypal.
UPDATE: I did some research and found the names supplied to me by Curtis of the 'scrappers' that took the lot, do in fact own and run a 'recycling' business, but they are NOT the e-bay sellers that I purchased the pump from. I can only assume at this point that the sellers of these pumps on e-bay are unaware of the issue. I'll update when I hear back from the seller I purchased through.
3/22 UPDATE: I just received a nice note from the seller apologising for the inconvenience, and refunded my purchase. I replied with a "Thank you" and hoped they reach a good resolution with the party that they purchased them through.
They also removed the remainder of THEIR pumps from e-bay, although other sellers are still offering them.
There are a few different sellers selling these pumps on e-bay, new in the box.
The seller I bought mine from was offering them at $170 plus $65 shipping, so I figured it was a name brand pump and I'll use it to make a small portable as I have a spare tank and motor.
I received the pump, opened the box, everything was there except ANY paperwork on the pump. I first checked for manuals on the FS- Curtis website...nothing. I then started googling the model number and was surprised to find nothing.
I send an e-mail to FS-Curtis and received a nice quick reply stating that the company had sold the complete lot of those particular pumps for scrap 5 years ago and did not support nor had any information avaliable for them.
I replied, thanking them for responding so quickly but included that I thought it strange that they didn't keep at least a digital copy of the owner's / operator's manual.
She replied that she received this note from the factory today..."IF ANYONE CALLS REGARDING THESE PRODUCTS, PLEASE LET THEM KNOW THESE PUMPS ARE 100% DEFECTIVE AND THEY WERE SCRAPPED AND THEY SHOULD CONTACT:" and included two names and phone numbers of the guys that took the pumps as scrap.
I sent the e-bay seller this information as I don't know if they were the scrap dealer or if they purchased them from the scrap dealer. I wait to see what they reply tomorrow.
Personally, I can't believe that Curtis didn't break them up before releasing them...not too wise. Glad I paid via Paypal.
UPDATE: I did some research and found the names supplied to me by Curtis of the 'scrappers' that took the lot, do in fact own and run a 'recycling' business, but they are NOT the e-bay sellers that I purchased the pump from. I can only assume at this point that the sellers of these pumps on e-bay are unaware of the issue. I'll update when I hear back from the seller I purchased through.
3/22 UPDATE: I just received a nice note from the seller apologising for the inconvenience, and refunded my purchase. I replied with a "Thank you" and hoped they reach a good resolution with the party that they purchased them through.
They also removed the remainder of THEIR pumps from e-bay, although other sellers are still offering them.
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