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TEKTON not selling individual sockets

scottybk

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I had bought this set recently:

https://www.homedepot.com/p/TEKTON-..._7vcJv8AFswB-5pbmrG_K0bq8pfYwcVEaAiX6EALw_wcB

Somehow I lost the 8 mm socket. Just called Tekton customer service and they said they do not sell these sockets individually.

That seems like kind of a silly policy since it's not uncommon to occasionally lose a socket from a set like this. Of course being the whole set is only $20 it's not the end of the world, but if Tekton is trying to be the new version of what Craftsman was, they really should sell every part of a set individually as well IMO.
 
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Ji m

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finn

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Can’t buy eggs individually anymore either.

At $20/set there’s not much margin. That margin would be eaten up if each retail outlet had to devote shelf space , warehousing, etc to accommodate individual socket sales.

You could always buy an 8mm Snapon as a fill in, although one socket would probably cost almost $20.00
 

Moparman390

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Yes, I think Finn is correct, I don't think most of the outlets they sell in are interestd in carrying the full line of individuals. They take up lots of shelf space and present a higher theft risk.
 

Parrothead

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I was a little surprised, but they don’t carry 3/8 impacts individually. The do carry the 1/2 though.

I know Menards sells the individual 3/8, or at least they did.
 
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scottybk

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Scotty, shoot me a PM with your address.

I can send you a 3/8" drive 8mm shortty impact socket from this set if you don't mind it not matching

http://www.astrotools.com/14pc-3-8-drive-nano-impact-sockets-metric.html

Thanks Astro, just sent you a PM.

Thanks also to everyone else who replied. I think Tekton tools are a great value for the backyard mechanic. I have a lot of Tekton stuff I've purchased thru Amazon over the past 5 years and have filled my box out nicely. With Sears having gone to Chinese **** w/ Craftsmen and likely going bankrupt before the end of this year, I'm sticking with Tekton going fwd.

But I think Tekton should assign long-running permanent serial numbers to all the individual sockets and wrenches etc. the way Craftsmen did to make ordering missing or lost tools much easier, and sell all individually.
 

jd_1138

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HF sells single sockets. Probably made on the same line as the Tekton. I bought a couple 3/4 impact 6 point sockets to keep in the vehicles on 25" HF breaker bars.

Though I am kinda OCD about matching brands. lol. I have complete SK and CM and PK sets. But for the trunk/car, any brand is fine.
 

cm cm

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HF sells single sockets. Probably made on the same line as the Tekton. I bought a couple 3/4 impact 6 point sockets to keep in the vehicles on 25" HF breaker bars.

Though I am kinda OCD about matching brands. lol. I have complete SK and CM and PK sets. But for the trunk/car, any brand is fine.


Yes and the harbor freight sets skip multiple sizes, and is of noticeably lower quality ...
Is HF this forums solution to everything?

The Ford F-150 and ford raptor are built on the “same line”, does that make them the same too?
 

Showkey

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Sorta like drill bits too...........decent 1/2” drill bit is $7.00 or the same drill a in set is $20.00
 
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scottybk

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Sunex is great about that... at around the same price point as Tekton....

Sunex does have it- but OUCH! at $9.00 for one socket! A few bucks more and I could just get a whole 'nother complete Tekton set ! https://www.amazon.com/dp/B0076HI9KS/?tag=atomicindus08-20

I hardly ever lose tools, wish I could find that 8mm. It vanished last month doing the dreaded ****** drop/torque converter replacement on my 2003 Ford Taurus. The labor savings from doing that job myself vs. a shop has pretty much paid for all the tools I've bought in the past half decade. :beer:
 

Mohawk Dave

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Scotty, shoot me a PM with your address.

I can send you a 3/8" drive 8mm shortty impact socket from this set if you don't mind it not matching

http://www.astrotools.com/14pc-3-8-drive-nano-impact-sockets-metric.html

Astro; you are so frkin cool. I recently bought the 3/8 low profile impact sets, and went with Astro over Sunex simply because you are on this board and always so kind to everybody. I have been recommending the sockets to all my buddies and a couple of them have bought them. Your marketing definitely has an ROI presence.
 
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Wamsutta

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I have a suspicion that a Tekton socket and a Pittsburgh Pro socket is the same socket with different labeling print. Keep in mind though that I'm referring to Pittsburgh Pro; not regular Pittsburgh.
 

Parrothead

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HF sells single sockets. Probably made on the same line as the Tekton. I bought a couple 3/4 impact 6 point sockets to keep in the vehicles on 25" HF breaker bars.

Though I am kinda OCD about matching brands. lol. I have complete SK and CM and PK sets. But for the trunk/car, any brand is fine.

What?!? They sell about 10 single sockets in various sizes and drives, and that's about it. Forget about filling in skips, that's not happening. And, while it's possible they're made on the same line (some of Tekton's stuff actually is), I doubt it in this particular case.
 

Astro_Pneumatic_Tools

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Astro; you are so frkin cool. I recently bought the 3/8 low profile impact sets, and went with Astro over Sunex simply because you are on this board and always so kind to everybody. I have been recommending the sockets to all my buddies and a couple of them have bought them. Your marketing definitely has an ROI presence.

:hellobye: Appreciate that
Also, if you weigh the sockets you'll see ours are not identical to any others that look similar.
 

Bockscar

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Sunex does have it- but OUCH! at $9.00 for one socket! A few bucks more and I could just get a whole 'nother complete Tekton set ! https://www.amazon.com/dp/B0076HI9KS/?tag=atomicindus08-20

I hardly ever lose tools, wish I could find that 8mm. It vanished last month doing the dreaded ****** drop/torque converter replacement on my 2003 Ford Taurus. The labor savings from doing that job myself vs. a shop has pretty much paid for all the tools I've bought in the past half decade. [emoji481]
You do realize as soon as you buy a new socket you find the old one.....(That's how it always works for me)

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NUTTSGT

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When I first saw this thread I thought they did sell them individually.Then I clicked the link to see they were impact sockets. The local Family Farm and Home store has some Tekton stuff but maybe I need to look a little more closer the next time in there to see what they do and how they sell it.
 

6PTsocket

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I had bought this set recently:

https://www.homedepot.com/p/TEKTON-..._7vcJv8AFswB-5pbmrG_K0bq8pfYwcVEaAiX6EALw_wcB

Somehow I lost the 8 mm socket. Just called Tekton customer service and they said they do not sell these sockets individually.

That seems like kind of a silly policy since it's not uncommon to occasionally lose a socket from a set like this. Of course being the whole set is only $20 it's not the end of the world, but if Tekton is trying to be the new version of what Craftsman was, they really should sell every part of a set individually as well IMO.
Tekton offers a large selection of open stock for parts that are in their sets. I can see where stocking replacements for kits that sell for $13 or $22 might not pay for them. I just bought a couple of sockets from them. If you want to fill in, the cost of a brand name replacement might be the better part of the $20 you paid for the set after adding shipping. I would not overly fault them in this case.If you can find a cheap fill in, go for it.

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Yarpo

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Yes and the harbor freight sets skip multiple sizes, and is of noticeably lower quality ...
Is HF this forums solution to everything?

The Ford F-150 and ford raptor are built on the “same line”, does that make them the same too?

You know one of them is made of CR-V and the other is CR-MO, right?

Do you also know what one is generally considered higher quality in impacts? The one made for and sold at HF. The Tekton look miles better because of the glossy phosphate finish, but the HF impacts are solid tools too.

If you make two TVs on the same assembly line but one gets better resistors and bulbs, does that make them the same too, or is one of them ACTUALLY better based on things you can quantify?
 

jd_1138

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Yes and the harbor freight sets skip multiple sizes, and is of noticeably lower quality ...
Is HF this forums solution to everything?

The Ford F-150 and ford raptor are built on the “same line”, does that make them the same too?

I don't even have many HF tools. Maybe 4 or 5. lol. And most are in the trunk attached to the HF breaker bars.

I have SK, CM, and Powr-Kraft. I like Tekton stuff. I have a lot more Tekton than HF.

I just mentioned HF because the OP lost a socket out of a low cost set, and there might be a HF closer to him than a place that sells Tekton.

I stand corrected. I thought HF sold all the socket sizes separately, but the only ones seem to be the 3/4 and the 19mm -- the 2 sizes for the most common size of lug nuts. That's probably why they sell those 2 sizes separately.

https://www.harborfreight.com/12-in-drive-34-in-deep-impact-socket-67779.html

Great for lug nuts -- impact, 6 point, 1/2 inch drive
 
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6PTsocket

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You know one of them is made of CR-V and the other is CR-MO, right?

Do you also know what one is generally considered higher quality in impacts? The one made for and sold at HF. The Tekton look miles better because of the glossy phosphate finish, but the HF impacts are solid tools too.

If you make two TVs on the same assembly line but one gets better resistors and bulbs, does that make them the same too, or is one of them ACTUALLY better based on things you can quantify?
That argument has been debated here a number of times. CrMo is supposed to be less brittle and is used in the better brands but Tekton and others have sold a a lot of CrV and I have yet to hear all the horror stories about them splitting apart. On the contrary, the Tekton reviews are good. Unless somebody can show me real world failures of CrV I will reserve judgement. What bothers me more is the practice of tapering the ends of smaller sizes in cheap sets, rather than an extended straight sectuon that then enlarges to fit the drive size.

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Yarpo

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That argument has been debated here a number of times. CrMo is supposed to be less brittle and is used in the better brands but Tekton and others have sold a a lot of CrV and I have yet to hear all the horror stories about them splitting apart. On the contrary, the Tekton reviews are good. Unless somebody can show me real world failures of CrV I will reserve judgement. What bothers me more is the practice of tapering the ends of smaller sizes in cheap sets, rather than an extended straight sectuon that then enlarges to fit the drive size.

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I have CrV impacts from horror freight, I'm not knocking Tektons CrV, just pointing out as you did that they are generally considered "better" for the reasons you stated.

Why? Because that guy acted like the HF sockets are trash and the impacts would be a disaster. They are tanks also.
 

cm cm

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I didn’t say trash... I have some in my toolbox (a Hf 56”)

But since they skip sizes and aren’t available individually, does it really matter? If I had to buy again today, I wouldn’t bother, as the tekton stuff is the same price points and doesn’t skip.

The ONLY good thing about the hf stuff, is you can pick it up today, instead of getting tekton amazon primed tomorrow.
 

cm cm

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Sunex does have it- but OUCH! at $9.00 for one socket! A few bucks more and I could just get a whole 'nother complete Tekton set ! https://www.amazon.com/dp/B0076HI9KS/?tag=atomicindus08-20

I hardly ever lose tools, wish I could find that 8mm. It vanished last month doing the dreaded ****** drop/torque converter replacement on my 2003 Ford Taurus. The labor savings from doing that job myself vs. a shop has pretty much paid for all the tools I've bought in the past half decade. :beer:

Interesting, I use a handful of sockets 5 days a week, so they get beat, the replacement sunex intact hex bits I looked up on summit were VERY REASONABLE, something like $5 each.
 

MrGiggles

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So what do they do for warranty? Send you a new set?

They have to exist, you just need to talk to the right people.
 
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scottybk

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I'd love to know from anyone here who is an engineer etc WHY are there so many different size fasteners? Is it purely so tool makers can profit?

Seems to me we could easily get by with say 8, 10, 13, 15, 17, 19 mm and a few of the big sizes, at least for automotive needs. Really how much difference can there be between 18 and 19 mm or 5 or 6 mm for small stuff? Also what genius ever came up with Torx? Just so rubes could shove an Allen key in there and round it off? How is Torx any different from an Allen head anyway? Sorry for the rant but you have to admit that IMO automotive and fastener engineering is just a scam to sell tools and force those with "basic" tools into the stealership to have their car serviced.
 

Wamsutta

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How is Torx any different from an Allen head anyway?

From my experience, a Torx is a lot easier to engage than an Allen. I often have to tap an Allen key with a hammer to get it all the way in. If the Allen key is not all the way in, the screw head strips easily.
 

Dave.R

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I had bought this set recently:

https://www.homedepot.com/p/TEKTON-..._7vcJv8AFswB-5pbmrG_K0bq8pfYwcVEaAiX6EALw_wcB

Somehow I lost the 8 mm socket. Just called Tekton customer service and they said they do not sell these sockets individually.

That seems like kind of a silly policy since it's not uncommon to occasionally lose a socket from a set like this. Of course being the whole set is only $20 it's not the end of the world, but if Tekton is trying to be the new version of what Craftsman was, they really should sell every part of a set individually as well IMO.

Hey Scott,

Sent you a pm, but wanted to make sure this wasn't missed. Our call ended a little quicker than I was counting on. We don't offer that socket for sale, but for singles like that we can usually send out a socket to complete the set.

We are working to expand our socket program and hope to have 3/8 singles in the next year.

Give me a shout and I'll get you all set.

Dave

[email protected]
 

Parrothead

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Hey Scott,

Sent you a pm, but wanted to make sure this wasn't missed. Our call ended a little quicker than I was counting on. We don't offer that socket for sale, but for singles like that we can usually send out a socket to complete the set.

We are working to expand our socket program and hope to have 3/8 singles in the next year.

Give me a shout and I'll get you all set.

Dave

[email protected]

If you’re on the fence about Tekton, this pretty much sums up why I continue to buy their stuff.
 
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