Plenty of industry types on here. They do the work, they know what they see, and what works, and what doesn't. I am not an industry person, only a consumer. I can relate my experiences.
One of my friends is a HVAC master license-holder since his mid-20's which means now he's got nearly 40 years as a contractor and more-than that in the business. He works residential almost exclusively.
He recommended another contractor to me as he's ~60 miles from my home. That contractor removed a 1980's split system install, not a big home, <1700 sq. ft. I was paying ~$280 for cooling bills in the summer, August is usually the hottest here in So. FL. I got a Bryant variable-speed which is very quiet, unless you have everything-else off, and go stand under a register, and listen you don't know it's on. It works great, controlling the temp and humidity, no clamminess, and the first August bill came-in at $130, quite a difference. It's a SEER of 19. It was considerably more-expensive than a RHEEM or RUUD, but with the manufacturer's rebate, and the tax break for an efficient unit, plus the difference in my bills compared to my probably 20+ year-old unit, payback difference between a standard system and this was under two years. Well-worth-it.
We have another house, recently remodeled & additions, we were out of it for a year. The same contractor did us a Bryant there, and it's been a great unit, it controls things very well. Also quiet and efficient, SEER is 19, variable-speed, for a ~3,000 sq. ft. house.
MY HVAC friend says Goodman is nothing he would install in his own home, and if someone insists on it because of price, he will install it, but in his experience, they don't last as-long, trouble-free. If something goes-bad, the part may be warrantied, but you still have to pay for the labor. He explains that to the homeowner who insists on Goodman by name for the price. For most consumers, he recommends RHEEM/RUUD.
In these days of social-consciousness, you can choose to vote with your pocket-book. That's one place that I can say I won't buy Goodman. Here's why, the heir to the family fortune lives in Palm Beach County FL, he's a rich man who is alleged to have driven with a BAC of .177, and with oxycodone in his system, when his Bentley hit a recent college graduate's car, causing it to enter a canal, where the young man drowned. Since that time, Goodman has been doing everything he can to avoid jail, instead of admitting his mistake, and paying his due to society.
http://www.sun-sentinel.com/local/p...ood-supreme-court-hearing-20170830-story.html He has been successful in avoiding jail for the most part, and I suppose you could say, "why shouldn't he, he's rich, and can afford it." Well, I would never buy a Goodman product because it is well-established through court outcomes that his actions resulted in the death of a promising young man, and Goodman's done all he can to avoid paying his debt to society. He's irresponsible, a criminal whose actions cost someone their life, and I vote with my pocket-book not to purchase Goodman AC products.