Snap On dealer scamming his customers....

[JMLangford]

Is this anyone Snap-On dealer?.....

https://www.dothanfirst.com/news/snap-on-tools-salesman-accused-of-scamming-clients/1383773224

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[Tanro]

Not the first guy in Alabama to do this...

My last snap-on dealer did it until he got fired. Then somehow got a job with another franchise.

I always got receipts from him. He tried that ******** the computer is down right once, and I said well it seems my wallet is broken right now too.

 

[L.Cheapo]

... and I said well it seems my wallet is broken right now too.

 

[Snakebyt]

my snap on dealer always gives me a reciept, there have been a couple times when he didnt have his truck, but he would text a copy of the reciept later on in the day

 

[Spiffers]

So he got 16k off 2 people? If there is more than just those 2 how much could he have banked if he hadn't got caught.

 

[Tallpilot]

Pretty sure 16k isn’t going to cover his legal bills. I have little patience for thieves.

 

[LXCam]

Welp that thief withstanding getting what he deserves. Any of his customers whom are less then honest are going to be able to pile on as well.

 

[BDT/NWMN]

Was he stupid enough to think his Customers would not eventually notice?

I wonder if Snap-on Corporate will remain seated during this investigation.

 

[rijndael]

Pretty sure 16k isn’t going to cover his legal bills.

I'd bet he gets a court appointed attorney.

 

[Thirdyfivepickup]

Welp that thief withstanding getting what he deserves. Any of his customers whom are less then honest are going to be able to pile on as well.

He got $16k from his customers... when they announce it in court and all of the sudden its $35k due to people giving him a taste of his own medicine

 

[2manytools]

my snap on dealer always gives me a reciept, there have been a couple times when he didnt have his truck, but he would text a copy of the reciept later on in the day

Was he bringing tools around on a bicycle that day?

 

[Trey T]

There's a good lesson for the day - don't finance tools. If you can't afford it today, go somewhere else

 

[AA/FC]

I ALWAYS got a receipt from my Snap on dealer. In fact, if the computer was down for whatever reason, my dealer would NOT accept a payment from me even if I tried to pay. I'm glad that I paid that dealer off, and I'm no longer involved with weekly tool trucks.

 

[WordMan]

I always gave a customer a receipt, even if I was without the truck on a given day.

 

[anndel]

My Snap-on driver here in Hawaii is an honest hard working person and good all around guy. I try to pay him ASAP on tools I buy.

 

[Skin]

Was he stupid enough to think his Customers would not eventually notice?

I wonder if Snap-on Corporate will remain seated during this investigation.

With enough bad PR they might but I've read more than a few stories on here of dealers going out of business and not crediting their payments and when they call Snap-On Credit they get told its not a Snap-On problem. I wouldn't trust them to have my back through the finance a candy bar let alone a tool box.....Stupid example but you get what im saying.

 

[LXCam]

My Snap-on driver here in Hawaii is an honest hard working person and good all around guy. I try to pay him ASAP on tools I buy.

Considering he's trapped, I..bet..he..isss.


One good thing about him. He might be able to skip town with some loot, but he sure ain't taking the truck with him.

 

[BDT/NWMN]

With enough bad PR they might but I've read more than a few stories on here of dealers going out of business and not crediting their payments and when they call Snap-On Credit they get told its not a Snap-On problem. I wouldn't trust them to have my back through the finance a candy bar let alone a tool box.....Stupid example but you get what im saying.

It would would look sad for Snap-on if the customer furnished cancelled checks and dated receipts from the dealer, and didn't honor them. To the customers, the dealer is Mr. Snap-on or Snappy; and represents the company. Shame on the customers if they used blind faith and neglected to keep track of their payments and receipts..

I am glad these issues are discussed on GJ. Potential victims can take it as a warning.

 

[Tallpilot]

It would would look sad for Snap-on if the customer furnished cancelled checks and dated receipts from the dealer, and didn't honor them. To the customers, the dealer is Mr. Snap-on or Snappy; and represents the company. Shame on the customers if they used blind faith and neglected to keep track of their payments and receipts..

I am glad these issues are discussed on GJ. Potential victims can take it as a warning.

I’ve never had a ‘dealer’ despite my efforts to attract one. I don’t quite understand making Snap-on credit payments to a franchisee. I understand truck credit (an unsecured interest free loan from the dealer) and I understand interest bearing credit from Snap-on corporate.

What I don’t understand is using the ‘dealer’ as an intermediary. If I used my American Express to buy a TV from Best Buy I wouldn’t stop by the store every week and give them $20 expecting them to send it to AmEx. I would just pay AmEx since they held the debt.

Would someone with experience please explain why a mechanic who takes out a loan with Snap-on credit pays his ‘dealer’ for that loan?

 

[WittHay]

Snap-on is the bank and the dealer is the branch. Snap-on corporate credit is more like a line of credit than a car loan but both involve dealers or branches to do the leg work.

Haven't bought anything on Extended Credit (EC) for a long time, but your receipt used to have your revolving account, 30 day and EC balances on it. EC payments are usually debited from your bank account, but dealers will except payments except mine, regular payments are bank debit only in the last couple of years

The standard $5000 tool box example would show up on your EC account balance with monthly interest charges applied and payments deducted.

If you have a extra grand kicking around you give it to the dealer and he applies it to the EC account. Same as going to the bank teller to pay down a line of credit

 

[BDT/NWMN]

I’ve never had a ‘dealer’ despite my efforts to attract one. I don’t quite understand making Snap-on credit payments to a franchisee. I understand truck credit (an unsecured interest free loan from the dealer) and I understand interest bearing credit from Snap-on corporate.

What I don’t understand is using the ‘dealer’ as an intermediary. If I used my American Express to buy a TV from Best Buy I wouldn’t stop by the store every week and give them $20 expecting them to send it to AmEx. I would just pay AmEx since they held the debt.

Would someone with experience please explain why a mechanic who takes out a loan with Snap-on credit pays his ‘dealer’ for that loan?

That is a good point to bring up. It was part of the red carpet service where the truck account payment and the loan payment could be made as a single weekly payment. Basically letting the Dealer do the book work, and saving the customer a stamp. Many of Us gave little thought about getting ripped off by Snappy. I have always saved my receipts, and was fortunate to have honest dealers. I recall a dozen other business ventures where I was ripped off by people I knew and trusted. It now seems I didn't qualify at knowing them good enough.

 

[mike93lx]

I’ve never had a ‘dealer’ despite my efforts to attract one. I don’t quite understand making Snap-on credit payments to a franchisee. I understand truck credit (an unsecured interest free loan from the dealer) and I understand interest bearing credit from Snap-on corporate.

What I don’t understand is using the ‘dealer’ as an intermediary. If I used my American Express to buy a TV from Best Buy I wouldn’t stop by the store every week and give them $20 expecting them to send it to AmEx. I would just pay AmEx since they held the debt.

Would someone with experience please explain why a mechanic who takes out a loan with Snap-on credit pays his ‘dealer’ for that loan?

Lots of people used to pay their sears card and discover card bills in the store. Same as this. The store isn't issuing the credit line, a bank is. It's just being rebranded.

That was before online banking was big, but a lot of people grew up with it being an option. If you can avoid a stamp and writing a check, why not? Most people are trusting.

 

[dwasifar]

"He also says that Raley has taken around 16 thousand dollars and if you are a Snap-On Tool customer and this has happened to you and you decide to contact the department you can ask for him as he is the one investigating this case."

2018 Run-On Sentence semifinalist.

 

[2manytools]

Lots of people used to pay their sears card and discover card bills in the store. Same as this. The store isn't issuing the credit line, a bank is. It's just being rebranded.

That was before online banking was big, but a lot of people grew up with it being an option. If you can avoid a stamp and writing a check, why not? Most people are trusting.

What store do you go in for you discover card payment?

From the business's perspective, they would like to have the in-store payment option for the possible additional sales it could generate. One way for more foot traffic.

The drawback is more money to handle, as I imagine a lot of in-store payees are doing so by cash, and less time to focus other duties.

 

[mike93lx]

What store do you go in for you discover card payment?

From the business's perspective, they would like to have the in-store payment option for the possible additional sales it could generate. One way for more foot traffic.

The drawback is more money to handle, as I imagine a lot of in-store payees are doing so by cash, and less time to focus other duties.

It was Sears that you could pay discover at. That stopped several years ago

 

[dscheidt]

Lots of people used to pay their sears card and discover card bills in the store. Same as this. The store isn't issuing the credit line, a bank is. It's just being rebranded.

That was before online banking was big, but a lot of people grew up with it being an option. If you can avoid a stamp and writing a check, why not? Most people are trusting.

I worked in a department store for a while. I was amazed at how many people came to a register (any register, I sold ties...) to make a payment on their store card account.

It's worth pointing out that the store issued the accounts, not a bank. It was a profitable business, in some cases making more money than the retail sales on the card did. It wasn't until the late 90s or early 2000's that they were all bank issued.

 

[azchrisf]

IIRC Sears sold off their card business in the early 2000's...

 

[Lookin4'67Galaxieconv]

"He also says that Raley has taken around 16 thousand dollars and if you are a Snap-On Tool customer and this has happened to you and you decide to contact the department you can ask for him as he is the one investigating this case."

2018 Run-On Sentence semifinalist.

The whole article reads as if it was written by a 5th grader.

 

[dwasifar]

The whole article reads as if it was written by a 5th grader.

It's a loose transcription of what was said in the video, but that doesn't excuse it.

She also says "brought" when she means "bought."