Shop Your Way Rewards - Free and Bonus points thread

[tjpavlov]

Oh... I should have put 12 kids, one for each month

I know I am going to hell lol....

For the same survey I also told them that my kids names were Bilbo, Frodo and Samwise. It's fun to get an email congratulating you on Frodo's eighth birthday.

 

[upgrading]

We will see when they add this to my account
View media item 90390.

This win was added to my account today finally.
I never contacted them.

 

[RedPenguin]

This win was added to my account today finally.
I never contacted them.

Same, just noticed them mentioning it over at SD.

For some reason I got also three 150s and 1 50.

I could have sworn I was only owed a single 150 but hard to keep track sometimes.

 

[Hexen]

This win was added to my account today finally.
I never contacted them.

Great! Problem eventually solved, despite what the rude/unhelpful reps said last week.

No good wins for me today, just the $0.05x3x3.

 

[RedPenguin]

Sears sure has an interesting ordering system.

I noticed the item I bought with the KMart FC randomly has been stuck at "Preparing to Ship" for 2 straight days even though it says arriving Fri.

Figured let me just ask Chat because I figured what if it's like my previous order where store ran out and the order was stuck for 2 weeks.

Good thing I asked because Chat said it definitely does appear stuck and just gave $5 in Base Points. Also said if for some reason it ever does ship to just keep the item.

Who programmed Sears inventory system? Is it really that difficult before you send orders to stores to know for a fact they have the item?

 

[Hexen]

...
Who programmed Sears inventory system? Is it really that difficult before you send orders to stores to know for a fact they have the item?

Sometimes it's because stuff got shoplifted, other times it's because the warehouse didn't actually send that store everything that they told the inventory system they were putting on that store's truck. That is a problem with a number of other major retailers too, not just Sears; they don't bother to double-check what is received anymore (due to understaffing), only mark the whole truck as received with what was supposedly on it. Reconciliation only happens once a year when RGIS (third-party inventory company) manually counts everything on the shelves.

Sears ought to at least be able to transfer the order to another store if the first one it was assigned to is out of stock, instead of having to cancel and start all over.

 

[RedPenguin]

Sears ought to at least be able to transfer the order to another store if the first one it was assigned to is out of stock, instead of having to cancel and start all over.

A few months ago it would at least cancel.

It does actually at times still do.

Not sure why lately I've been running in to orders that even once the store knows it's out of stock, it just sits there permanently stuck.

 

[Hexen]

No schedule changes Wed. Won $0.80 total.

Thursday expected game schedule:
8-11am CT $2 bonus in app
1-3pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
4-5:30pm CT $2 bonus in app
4-5pm CT $5 WW Xtra
7-8pm CT $3 WW Xtra
7-9pm CT $5 bonus in app

 

[RedPenguin]

Not sure if anybody would know this answer, but guess I'll give it a try anyway.

Does anybody know why, some items on S/K.com, you only get like 3 minutes to cancel the order if you made a mistake but other items seem to give you like 20 minutes+?

Not that I have been canceling orders lately but just seems strange that when I did make a mistake before it gave me very little time to cancel or errored out and had to be fixed by Chat.

Yet when an order goes well and I don't need to cancel it gives me all the time....

EDIT: Figures after the Chat agent says Order Stuck, the KMart item did actually ship.....

 

[RedPenguin]

Yes, I know one person that claims they got all three types of emails for a halfy birthday, so $15 total.

Funny you mentioned this.

It took 3 days, but on the 12th sent the Kmart one, then 13th the Sears one, and today just got the SYW one.

I'm more used to SYW skipping the 1/2 Bday some years, but maybe this is their way of making up for the forgotten years.

EDIT: Just realized the SYW is actually $5 off $15, so guess that one isn't as exciting.

 

[Hexen]

...
Does anybody know why, some items on S/K.com, you only get like 3 minutes to cancel the order if you made a mistake but other items seem to give you like 20 minutes+?
...

I was going to guess a difference between the product being in-stock locally vs ship-to-store, but you don't have local stores anymore and have to ship everything, right? So maybe SAS vs direct Sears/Kmart products?

 

[Hexen]

No schedule changes Thu. $0.30 for me.

Friday expected game schedule:
11am-12pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
3-4:30pm CT $4 bonus in app
6:30-9pm CT $5 bonus in app
7-8pm CT $5 WW Xtra

 

[RedPenguin]

Wow, it looks like the PS Program really isn't working too well for SHC.

Still see so many over at SD and somewhat FB (FB users more so don't know about the FS), but from the conversations it sounds like very few people are actually using the program.

I guess maybe they scared away users with the $59 minimum and points not counting towards minimum.

Just hope enough users are using it to keep it going though or I will be at a big disadvantage.

 

[Doohickey]

Wow, it looks like the PS Program really isn't working too well for SHC.

Still see so many over at SD and somewhat FB (FB users more so don't know about the FS), but from the conversations it sounds like very few people are actually using the program.

I guess maybe they scared away users with the $59 minimum and points not counting towards minimum.

Just hope enough users are using it to keep it going though or I will be at a big disadvantage.

Didn't they recently launch an investigation into your account? If they did the same to others, then I can see why people would find their PS to be a bit annoying.

And what happened with the whole thing with a PS warning everyone to use up all their points?

 

[RedPenguin]

Didn't they recently launch an investigation into your account? If they did the same to others, then I can see why people would find their PS to be a bit annoying.

And what happened with the whole thing with a PS warning everyone to use up all their points?

Yea, I see what you mean there.

I still don't understand that warning as nobody else's PS seemed to say that, so it seems like some rogue PS or something. Then again it was third-party via FB, so I guess I can't guarantee the story 100%.

I wonder if the investigations are some weird preliminary thing like to verify legit users because now they are giving no issues at all now almost as if they wanted the program to help weed out the multiple accounts folks. One person said on FB, their PS told them they were finding people with "dozens" of accounts. (Why a multiple accounts user would draw attn to themselves is beyond me.....)

 

[Hexen]

Wow, it looks like the PS Program really isn't working too well for SHC.

Still see so many over at SD and somewhat FB (FB users more so don't know about the FS), but from the conversations it sounds like very few people are actually using the program.

I guess maybe they scared away users with the $59 minimum and points not counting towards minimum.

Just hope enough users are using it to keep it going though or I will be at a big disadvantage.

I think without needing free home shipping on smaller orders, or without knowing you can get that free shipping through a PS, most people have no reason to deal with the back-and-forth, extra websites, etc instead of just placing their own orders. Most people who still have a local store for pickups don't need PS, and most people who've lost their local store have already lost interest in S/K and moved on. If they start vigorously promoting the PS free shipping instead of it being a little-known unofficial feature, they might draw some people back.

 

[2manytools]

Never thought I'd hear the news of Eddie stepping down from Sears. I guess he finally realized he isn't the answer to their problems.

 

[7avalon7]

Never thought I'd hear the news of Eddie stepping down from Sears. I guess he finally realized he isn't the answer to their problems.

Does it really matter? He still the main driver at Sears. That article says:

Eddie Lampert is quitting his role as chairman of Sears Holdings Corp., effective immediately.

He will remain as chairman of Transform Holdco LLC, which now controls substantially all of the assets of Sears Holdings.

 

[RedPenguin]

Does it really matter? He still the main driver at Sears. That article says:

Eddie Lampert is quitting his role as chairman of Sears Holdings Corp., effective immediately.

He will remain as chairman of Transform Holdco LLC, which now controls substantially all of the assets of Sears Holdings.

Noticed lately he keeps doing that. First they say he steps down as SHC CEO but remains Chairman then this.

Noticed it also said "President of ESL" stepped down from SHC board.

So seems there was really no way he'd have no power at all.

 

[Hexen]

"Sears Holdings Corp" no longer owns any Sears and Kmart stores/offices/warehouses/websites/etc. It only still exists long enough to finish paying out portions of the sale proceeds to the companies it owes money to. Nobody should care who's still wrapping up the pro-forma paperwork for the old Sears company SHC, and the news media should have made that clearer before many people got confused about this irrelevant news.

The new company that owns and runs the Sears and Kmart stores/etc we care about is Transform Holdco, as 7av pointed out.

Nothing about this is a "keeps doing that" thing... Eddie was required to stop being CEO of SHC to be allowed to buy the assets of SHC (he couldn't legally sell them to himself during bankruptcy). Now SHC is an irrelevant empty shell so there's no reason for him to still be on the SHC board either.

Eddie's personal investment company ESL created and owns Transform Holdco which was created to own the Sears/Kmart assets bought from SHC. Eddie is expected to pick someone else to be the CEO of Transform, but they will be under Eddie's complete direction/control. And it is a privately-owned business, not required to have any public report filings or a particular board structure.

 

[Hexen]

BTW, Eddie never originally wanted to be CEO of SHC. He had several other people be CEO of it for years, until he had trouble finding a replacement after one of them left, so he made himself acting CEO intending it to be temporary, but then ended up just staying. I think he would prefer to delegate as much as possible, if he can find someone else willing to do it; he rarely even goes to Illinois in person, works remotely from Florida. If anyone is curious, I put together a little timeline of Sears CEOs a few weeks ago (intended to answer a question on the "layoff" forum, but it stopped letting me post there for no apparent reason):

Sears Tower was built 1970-1973.
Sears moved out of it to Hoffman Estates gradually 1992-1995.

Edward Telling was Sears CEO 1978-1984.
Edward Brennan was Sears CEO 1984-1995.
Arthur Martinez was Sears CEO 1995-2000.
Alan Lacy was Sears CEO 2000-2005.
Aylwin Lewis was Sears CEO 2005-2008.
W. Bruce Johnson was Sears CEO 2008-2011.
Louis D'Ambrosio was Sears CEO 2011-2013.
Eddie Lampert was Sears CEO 2013-2018.


Some other timeline points I put together several months ago for another question:

Kmart filed for bankruptcy in Jan 2002, and came out of it in May 2003: http://www.washingtonpost.com/wp-dyn/articles/A22457-2003May6.html?noredirect=on

Eddie Lampert became Kmart chairman in May 2003: https://searsholdings.com/press-releases/pr/1435

Sears credit cards sold to Citi in July 2003: https://www.nytimes.com/2003/07/16/...ard-portfolio-to-citigroup-for-3-billion.html

Sears/Kmart merger announced in Nov 2004, with Eddie to become chairman of the combined company: http://money.cnn.com/2004/11/17/news/newsmakers/lampert/

At the time of the merger, Eddie controlled 47% of Kmart and 15% of Sears: http://adage.com/article/news/kmart-acquires-sears-11-billion/41557/

Sears CEO (brought over from Kmart) Aylwin Lewis quit in Jan 2008, and over a year later still hadn't been replaced: https://consumerist.com/2009/02/27/...page-manifesto-about-um-everything/index.html
[hadn't been *officially* replaced, but the supposedly-interim guy Bruce served for several years in the meantime; I had also seen some misstatement in another 2009 article that made it look like Eddie started being CEO at that time, but when I later looked into the CEO timeline more specifically, I realized that wasn't right]


So Eddie spent 8-9 years being chairman but not CEO of Sears.

 

[Hexen]

No schedule changes Fri. Won $0.10.

Saturday expected game schedule:
1-7pm CT tiny bonus in app
2-3pm CT $4 WW Xtra
7-8pm CT $5 WW Xtra

 

[Hexen]

LOL, new losing message tonight said "it's okay to sweep around".

No schedule changes Sat. Won $0.80.

Sunday expected game schedule:
1-7pm CT tiny bonus in app
2-3pm CT $4 WW Xtra
7-8pm CT $5 WW Xtra

 

[Zippercat]

No Weekly for me this week.

 

[btoonsis]

No Weekly for me this week.

I thought I was out this week, too... but I just got the e-mail a couple of minutes ago.

 

[Hexen]

NEW SEARS TEXTING PROMO!

Text AMERICA to 73277 (SEARS) for an in-store-only coupon (with barcode) for $5 off $5+, valid 2/17-2/24.

Note: Recent similar texting coupons have only allowed one per promotion to be used per account.

 

[Hexen]

No Weekly for me this week.

I thought I was out this week, too... but I just got the e-mail a couple of minutes ago.

I got it, but getting the email doesn't matter anymore since they stopped giving special freecash surprise points in it. Here's the link:

https://www.shopyourway.com/app/20750/l/promotion/1dco0ibh5m/promo-sweeps-weekly-3

 

[Hexen]

No schedule changes Sun. Good thing I got $1 from a price adjustment today, because I've only got a lonely nickel from the games.

Monday expected game schedule:
10am-12pm CT $1 bonus in app
11am-12pm CT $1 WW Xtra
1-2pm CT $1 WW Xtra
2:20-4pm CT $1 bonus in app
6:30-8:30pm CT $1 bonus in app
7-8pm CT $1 WW Xtra

 

[tabs]

i won a whopping $0.00 today :X

 

[impactsocket]

I also won $0.00 today.

 

[Zippercat]

Tuesday expected game schedule:
10-11:30am CT $5 bonus in app
1-3pm CT $2 bonus in app
3:30-4:30pm CT $5 WW Xtra
5-6:30pm CT $4 bonus in app
7-8pm CT $2 WW Xtra
7-9pm CT $5 bonus in app

Gee, I guess my $.30 on Monday wasn’t too bad?

 

[7avalon7]

Ordered this wrench for $20 a while back and for some reason it had ordering problems. I chatted this am with the Sears CS. She reordered my wrench using point, and said she would give 5% discount for the trouble. I am like ok fine, 5% is kinda lame but whatever. A few min later she pinged the new transaction detail, and I notice she gave $5 off (25%) lol Maybe she meant $5 instead of 5% earlier but I cant complain at all! And I got the difference in points too.

I also played some xtra games yesterday (not all games, probably about half of them) while waiting for the wife to shop. I also did not win anything haha

 

[XJPat]

I got it, but getting the email doesn't matter anymore since they stopped giving special freecash surprise points in it. Here's the link:

https://www.shopyourway.com/app/20750/l/promotion/1dco0ibh5m/promo-sweeps-weekly-3

Thanks for posting this I got the $5 today.

Sent from my SCH-I545 using Tapatalk

 

[Hexen]

i won a whopping $0.00 today :X

Ugh. So often disappointing lately compared to the days when less than a dollar total was an unusually low day.

No schedule changes Mon. $0.25 for me.

Tuesday expected game schedule:
10-11:30am CT $5 bonus in app
1-3pm CT $2 bonus in app
3:30-4:30pm CT $5 WW Xtra
5-6:30pm CT $4 bonus in app
7-8pm CT $2 WW Xtra
7-9pm CT $5 bonus in app

Ticket Tuesday = Tix4U

 

[tabs]

i won a whopping $0.00 today :X

2 days in a row now

 

[RedPenguin]

I seem to get those .05 or .00 days but then typically I get 35 cents to 55 cents the following days.

Hopefully they may add more wins now that the company was bought, but not sure if they will or not.

My somewhat good weeks of having around $7-$10 by the end of the two weeks looks gone. I'm lucky to make $5-$6 by the end of the 2 weeks now. Guess better than nothin......

 

[Hexen]

Congrats to XJPat. No $5 for me but at least I got a $0.50 win this evening from the Spring Break game.

No schedule changes Tue.

Wednesday expected game schedule:
12am-11:59pm CT (in 8hr intervals) 4x+ tiny WWWed Xtra (recent changes in how this game works)
12am-11:59pm CT tiny bonus in app
11am-12pm CT $2 WW Xtra
2:30-3:30pm CT $3 WW Xtra
4-5pm CT $4 WW Xtra
5:30-6:30pm CT $1 WW Xtra
7-8pm CT $5 WW Xtra

 

[Zippercat]

Congrats to XJPat. No $5 for me but at least I got a $0.50 win this evening from the Spring Break game.

No schedule changes Tue.

Wednesday expected game schedule:
12am-11:59pm CT (in 8hr intervals) 4x+ tiny WWWed Xtra (recent changes in how this game works)
12am-11:59pm CT tiny bonus in app
11am-12pm CT $2 WW Xtra
2:30-3:30pm CT $3 WW Xtra
4-5pm CT $4 WW Xtra
5:30-6:30pm CT $1 WW Xtra
7-8pm CT $5 WW Xtra

Thanks again Hexen!

WWW Xtra spin code: WinClubRocks

 

[atlm]

Is the Sears chat icon coming up for anyone? Not showing up for me yesterday or this morning. Tried 3 different computers, IE and Chrome.

 

[Zippercat]

Is the Sears chat icon coming up for anyone? Not showing up for me yesterday or this morning. Tried 3 different computers, IE and Chrome.

http://sears.intelliresponse.com/in...618dabf41578&question=How do I contact Sears?


Link not working for me either.