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HF Visit: Icon = Fail / Pittsburgh-Pro = Pass

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BrandoJames

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I dropped in at my local Harbor Freight this morning to check out the Icon line. I’ve shopped at HF before, but not for ratchets/sockets/combo wrenches. Here’s what I found:

Ratchets: So all the Icon 3/8” flex head ratchets must be sold out. Oh, I forgot. All the 3/8” flex heads were recalled, lol. Let’s move on. I check the Icon 1/2” flex head soft grip (90 tooth). The first thing you notice is the hard plastic grip. Not comfortable in the hand, not a good start. The chrome shaft and flex head reminds me of my Williams 1/2” flex, they look a lot a like. The give away is Icon’s plastic selector, which reminds me that I’ve got a cheap ratchet in my hand.

I check the other HF ratchets. I must admit, the Pittsburgh-Pro 1/2” Flex soft handle is a nice budget ratchet. It has a black/red trim handle and it’s actually a soft grip. The shaft & flex head (72 tooth) seem pretty solid. Also a plastic selector, but the Pitt-Pro selector has way more resistance and seems quite a bit tighter when I toggle it. A much better ratchet at 10 bucks less.

Sockets: Jesus Christ, the Icon chrome sockets are pure junk. With the ratchet recall, I thought that would be Icon’s achilles heel. Nope—Icon chrome sockets are cover-your-eyes awful. The socket’s inner hex edge feels like cheap tin, like I could peel the inner wall back with my fingers. To be fair, all of the HF chrome sockets—whether Icon, Pitt-Pro or Quinn have the same cheap, flimsy construction. I walk around the aisle to the impact sets. No Icon impact sockets. The only socket set in the store I’d buy is the Pittsburgh-Pro “deep wall” impacts. That’s a credible socket set (despite a few skips). They’re solid in my hand and seem well made.

Wrenches: the combination wrench is where Icon’s “Snap-on fetish” is most evident. I have a few Snap-on combos, and the Icon is a shameless cosmetic copy. Icon’s ratcheting wrenches are all 12 point—I don’t find any 6 point Icon ratcheting wrenches in the store.

The HF Icon line is much worse than I thought. It’s not even the best tool line in the store. The Pittsburgh-Pro line was a pleasant surprise. It’s a credible budget line of tools with real value.
 
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hotrod1968

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I dropped in at my local Harbor Freight this morning to check out the Icon line. I’ve shopped at HF before, but not for ratchets/sockets/combo wrenches. Here’s what I found:



Ratchets: So all the Icon 3/8” flex head ratchets must be sold out. Oh, I forgot. All the 3/8” flex heads were recalled, lol. Let’s move on. I check the Icon 1/2” flex head soft grip (90 tooth). The first thing you notice is the hard plastic grip. Not comfortable in the hand, not a good start. The chrome shaft and flex head reminds me of my Williams 1/2” flex, they look a lot a like. The give away is Icon’s plastic selector, which reminds me that I’ve got a cheap ratchet in my hand.



I check the other HF ratchets. I must admit, the Pittsburgh-Pro 1/2” Flex soft handle is a nice budget ratchet. It has a black/red trim handle and it’s actually a soft grip. The shaft & flex head (72 tooth) seem pretty solid. Also a plastic selector, but the Pitt-Pro selector has way more resistance and seems quite a bit tighter when I toggle it. A much better ratchet at 10 bucks less.



Sockets: Jesus Christ, the Icon chrome sockets are pure junk. With the ratchet recall, I thought that would be Icon’s achilles heel. Nope—Icon chrome sockets are cover-your-eyes awful. The socket’s inner hex edge feels like cheap tin, like I could peel the inner wall back with my fingers. To be fair, all of the HF chrome sockets—whether Icon, Pitt-Pro or Quinn have the same cheap, flimsy construction. I walk around the aisle to the impact sets. No Icon impact sockets. The only socket set in the store I’d buy is the Pittsburgh-Pro “deep wall” impacts. That’s a credible socket set (despite a few skips). They’re solid in my hand and seem well made.



Wrenches: the combination wrench is where Icon’s “Snap-on fetish” is most evident. I have a few Snap-on combos, and the Icon is a shameless cosmetic copy. Icon’s ratcheting wrenches are all 12 point—I don’t find any 6 point Icon ratcheting wrenches in the store.



The HF Icon line is much worse than I thought. It’s not even the best tool line in the store. The Pittsburgh-Pro line was a pleasant surprise. It’s a credible budget line of tools with real value.

Junk at h.f??? Say it isn't so....

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Strouty

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No one in their right mind would ever pay Snap On prices for tools. Just look at the savings you get, HF has clearly spelled out how much you save and they are in direct competition with Snap On, so that means the tools are just as good. All you haters are just terrible, ICON tools will do anything a Snap On tool will do at a much lower price. Besides they are offering a replacement ratchet and a coupon for a free redesigned ratchet that will be much better than the first one.
 

platypus20

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All you have done is bash Icon, let it go, if you don’t like them, don’t buy them, if others want to, is their choice, not yours.

And get your facts correct, the Icon selectors are not plastic, they are pot metal, just like the Snap-on selectors. Pittsburgh Pros are also metal.

I have 4 of the Icon ratchets, 5 sets of their wrenches and 7 sets of their sockets, are they world class, probably not, but for what they cost, I believe they are very acceptable. I’ve used the sockets and wrenches for well over a month, fixing industrial boilers, very rough work, I’ve had zero issues, no chrome peeling , no rounded corners or no signs of wear. Thats good enough for me.
 
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BrandoJames

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All you have done is bash Icon, let it go, if you don’t like them, don’t buy them, if others want to, is their choice, not yours.
And get your facts correct, the Icon selectors are not plastic, they are pot metal, just like the Snap-on selectors. Pittsburgh Pros are also metal.

Why is it ok to praise Icon here but not criticize them? You can call the Icon selector "pot metal" or pure gold if you like. It's a flimsy selector that I could break with two fingers.
 

ChrisLS8

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Why is it ok to praise Icon here but not criticize them? You can call the Icon selector "pot metal" or pure gold if you like. It's a flimsy selector that I could break with two fingers.

Please make a video of you easily snapping a selector in your fingers. If you break your finger instead well show that too
 

Professional Tool User

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No one in their right mind would ever pay Snap On prices for tools. Just look at the savings you get, HF has clearly spelled out how much you save and they are in direct competition with Snap On, so that means the tools are just as good. All you haters are just terrible, ICON tools will do anything a Snap On tool will do at a much lower price. Besides they are offering a replacement ratchet and a coupon for a free redesigned ratchet that will be much better than the first one.

No one in their right mind would pay Gearwrench prices for Icon. No amount of apologizing will be sufficient for not testing your tools properly before releasing them at this price point and claiming to be professional quality. I was at least hoping the icon ratchets wouldn't lock up, but it can't even deliver that and had to be recalled. I'll stick to my Gearwrench ratchets and upgrade my Pittsburgh Pro ones to GW, Snap off, or Tekton.
 

Strouty

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No one in their right mind would pay Gearwrench prices for Icon. No amount of apologizing will be sufficient for not testing your tools properly before releasing them at this price point and claiming to be professional quality. I was at least hoping the icon ratchets wouldn't lock up, but it can't even deliver that and had to be recalled. I'll stick to my Gearwrench ratchets and upgrade my Pittsburgh Pro ones to GW, Snap off, or Tekton.



But HF ICON tools are better than gearwrench or they would have compared them to gearwrench directly, not Snap On.
 

Jtels85

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Icon is flying off the shelves at my two local Harbor Freight stores. My colleagues brother works at one in Miamisburg, OH and says Icon is doing well at his store.

That’s fine if you don’t like it. To each their own. I’ll keep buying it because I’ve learned a few things in the couple of years I’ve been on this board... if it isn’t Snap On, Matco or Knipex and it isn’t made in the USA and come from a tool truck or the country of Germany... or doesn’t have the word “Fuel” in its name... it’s garbage. If you don’t own said tools, you’re worthless. Your tools are worthless and you’re stupid for buying them. Every professional and DIY person has easy access to a tool truck and should buy Snap On rather than Craftsman or Harbor Freight. In the unlikely event said DIY guy doesn’t have access to a tool truck, he should just buy used Snap On tools from eBay and save himself and everyone else on this board the hassle. Failure to do so will result in tool shaming said person and making him feel inadequate to even turn a bolt with his cheap, unworthy purchase. Shame on him! He should know better from all of the enlightenment and wisdom you have given him.

Anyone who shops at Harbor Freight is a full-fledged idiot. You guys who don’t shop there are better than us. I’d give you all ribbons for your superior intellect but you’d probably ***** because they’re made in China.
 
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Professional Tool User

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But HF ICON tools are better than gearwrench or they would have compared them to gearwrench directly, not Snap On.

The GW 84 tooth ratchet internals are very similar to the icon ratchets. Some people have been complaining about lock ups for years. Harbor Freight clearly failed to learn from the mistakes of others. Quality and quality control wise, Icon is worse than Pittsburgh Pro at this point, let alone Gearwrench.
 

giants

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I dropped in at my local Harbor Freight this morning to check out the Icon line. I’ve shopped at HF before, but not for ratchets/sockets/combo wrenches. Here’s what I found:

Ratchets: So all the Icon 3/8” flex head ratchets must be sold out. Oh, I forgot. All the 3/8” flex heads were recalled, lol. Let’s move on. I check the Icon 1/2” flex head soft grip (90 tooth). The first thing you notice is the hard plastic grip. Not comfortable in the hand, not a good start. The chrome shaft and flex head reminds me of my Williams 1/2” flex, they look a lot a like. The give away is Icon’s plastic selector, which reminds me that I’ve got a cheap ratchet in my hand.

I check the other HF ratchets. I must admit, the Pittsburgh-Pro 1/2” Flex soft handle is a nice budget ratchet. It has a black/red trim handle and it’s actually a soft grip. The shaft & flex head (72 tooth) seem pretty solid. Also a plastic selector, but the Pitt-Pro selector has way more resistance and seems quite a bit tighter when I toggle it. A much better ratchet at 10 bucks less.

Sockets: Jesus Christ, the Icon chrome sockets are pure junk. With the ratchet recall, I thought that would be Icon’s achilles heel. Nope—Icon chrome sockets are cover-your-eyes awful. The socket’s inner hex edge feels like cheap tin, like I could peel the inner wall back with my fingers. To be fair, all of the HF chrome sockets—whether Icon, Pitt-Pro or Quinn have the same cheap, flimsy construction. I walk around the aisle to the impact sets. No Icon impact sockets. The only socket set in the store I’d buy is the Pittsburgh-Pro “deep wall” impacts. That’s a credible socket set (despite a few skips). They’re solid in my hand and seem well made.

Wrenches: the combination wrench is where Icon’s “Snap-on fetish” is most evident. I have a few Snap-on combos, and the Icon is a shameless cosmetic copy. Icon’s ratcheting wrenches are all 12 point—I don’t find any 6 point Icon ratcheting wrenches in the store.

The HF Icon line is much worse than I thought. It’s not even the best tool line in the store. The Pittsburgh-Pro line was a pleasant surprise. It’s a credible budget line of tools with real value.

"The socket’s inner hex edge feels like cheap tin"

Do you mean where the socket attaches or where the bolt attaches?
 
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BrandoJames

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Has anyone else noticed the repeated canned response of:
"Icon is flying off the shelves".

It's almost as if they're reading from the same script...
 
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Professional Tool User

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Icon is flying off the shelves at my two local Harbor Freight stores. My colleagues brother works at one in Miamisburg, OH and says Icon is doing well at his store.

That’s fine if you don’t like it. To each their own. I’ll keep buying it because I’ve learned a few things in the couple of years I’ve been on this board... if it isn’t Snap On, Matco or Knipex and it isn’t made in the USA and come from a tool truck or the country of Germany... or doesn’t have the word “Fuel” in its name... it’s garbage. If you don’t own said tools, you’re worthless. Your tools are worthless and you’re stupid for buying them.

Anyone who shops at Harbor Freight is a full-fledged idiot. You guys who don’t shop there are better than us. I’d give you all ribbons for your superior intellect but you’d probably ***** because they’re made in China.

No one is saying HF doesn't have it's place. I have no problem with Made in China or Taiwan tools as long as I feel I am getting enough value for money. All icon is doing is rebranding stuff that has already been rebranded, offering the same sloppy quality control on their cheaper tools, and not selling it at a low enough price. Those who know their tool options will buy elsewhere.
 
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Shane6377

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I dropped in at my local Harbor Freight this morning to check out the Icon line. I’ve shopped at HF before, but not for ratchets/sockets/combo wrenches. Here’s what I found:



Ratchets: So all the Icon 3/8” flex head ratchets must be sold out. Oh, I forgot. All the 3/8” flex heads were recalled, lol. Let’s move on. I check the Icon 1/2” flex head soft grip (90 tooth). The first thing you notice is the hard plastic grip. Not comfortable in the hand, not a good start. The chrome shaft and flex head reminds me of my Williams 1/2” flex, they look a lot a like. The give away is Icon’s plastic selector, which reminds me that I’ve got a cheap ratchet in my hand.



I check the other HF ratchets. I must admit, the Pittsburgh-Pro 1/2” Flex soft handle is a nice budget ratchet. It has a black/red trim handle and it’s actually a soft grip. The shaft & flex head (72 tooth) seem pretty solid. Also a plastic selector, but the Pitt-Pro selector has way more resistance and seems quite a bit tighter when I toggle it. A much better ratchet at 10 bucks less.



Sockets: Jesus Christ, the Icon chrome sockets are pure junk. With the ratchet recall, I thought that would be Icon’s achilles heel. Nope—Icon chrome sockets are cover-your-eyes awful. The socket’s inner hex edge feels like cheap tin, like I could peel the inner wall back with my fingers. To be fair, all of the HF chrome sockets—whether Icon, Pitt-Pro or Quinn have the same cheap, flimsy construction. I walk around the aisle to the impact sets. No Icon impact sockets. The only socket set in the store I’d buy is the Pittsburgh-Pro “deep wall” impacts. That’s a credible socket set (despite a few skips). They’re solid in my hand and seem well made.



Wrenches: the combination wrench is where Icon’s “Snap-on fetish” is most evident. I have a few Snap-on combos, and the Icon is a shameless cosmetic copy. Icon’s ratcheting wrenches are all 12 point—I don’t find any 6 point Icon ratcheting wrenches in the store.



The HF Icon line is much worse than I thought. It’s not even the best tool line in the store. The Pittsburgh-Pro line was a pleasant surprise. It’s a credible budget line of tools with real value.



I'm indifferent about HF and Icon tools. I don't need them and I haven't used them but it sure seems like you were able to tell a lot about these tools by looking at them and without actually using them.

I don't care if you're talking about Icon or Snap on... if you are judging tools by looks alone you're trolling.


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Alpine4x4

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Who wants a 6pt ratcheting wrench? A 12pt is more desirable as it will engage the fastener faster and allow quicker removal. It also will engage easier in tight locations. 6pt is great for breaking stuff loose, not something one is normally doing with a ratcheting wrench. If you feel the need for a 6pt ratcheting wrench you are probably using the wrong tool for the job. That being said, the Icon wrenches feel better in hand than my Bluepoints. They're decent wrenches. Love all the hate from people here, its uncanny.
 

lardy1

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Is there going to be a poll to determine the lamest Icon/Harbor Freight thread?

It's almost starting to look like a contest.
 

Strouty

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Forget the ICON line of tools, HF is coming out with the Superstar lineup, they are offering 24 point wrenches and sockets.
 
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BrandoJames

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I don't care if you're talking about Icon or Snap on... if you are judging tools by looks alone you're trolling.

I didn’t judge these tools by “looks alone”. All the tools mentioned in my thread-starter were in my hands today. Have you bothered to do even that? It’s impossible to take every tool home. But out of all the HF tools that I looked at today, the only tools I’d even consider purchasing are the Pittsburgh Pro ratchet and impact sockets. Icon wouldn’t have even made the cut.

As I’ve stated on several of the Icon threads: this tool line has a zero track record. Yet there’s been a lot of Icon hype and Icon shilling on this board. It’s odd that you don’t have a problem with that.
 

Jtels85

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Has anyone else noticed the repeated canned response of:
"Icon is flying off the shelves".

It's almost as if they're reading from the same script...

What exactly are you insinuating?

I’m a 34 year old Pharmacist from Ohio who lives in a condo and works on **** from time-to-time. Most of my tools are Craftsman USA and SK. I’m only telling the truth about the stores in my area and how well the Icon brand is selling. You want to know what I enjoy more than the new Icon lineup? Trolling guys who think Snap On is the end all be all of the tool world. You all are so mad over Harbor Freights deceptive marketing tactic (that’s actually working) and I find it absolutely hilarious. You protect and covet that brand like it’s a newborn baby and **** on everyone else’s parade who happen to disagree with you and purchase something else. I can’t tell you how many times I’ve created a post asking what members think about Brand X vs. Brand Y, fully disclosing I’m a DIY’er and there is always one or two people who go, “Derrrr, you should go with Snap On”. Really? I was clearly asking the difference between two completely different brands, but okay. Because I have access to a tool truck and can just go visit it all willy nilly whenever I feel the urge to buy something I’ll use maybe once a year... ya know, because of the whole living in a condo and not working on stuff every day thing. The mentality of some people just absolutely baffles me sometimes.

Let people enjoy what tools they like and be happy for them regardless of what brand they like. Stop trying to “inform” people of what’s better when they haven’t even asked for your opinion. If you want to buy Snap On, buy it! If you want Icon, have at it! It shouldn’t be a big deal. FYI, Icon isn’t the only brand to have quality control issues and recalls... so get over yourselves.
 
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Rabid Badger

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Has anyone else noticed the repeated canned response of:
"Icon is flying off the shelves".

It's almost as if they're reading from the same script...

You're saying a guy joined this forum 11 years ago and racked up over 10k posts so he could shill for Harbor Freight?

Something tells me you didn't think this through...
 

nieuport17

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I didn’t think Icon looks that bad as op described.
But, I’m not planing to buy Icon sockets either. Someone mentioned it’s more expensive than Gearwrench, and that I agree.

If you like Icon, buy it. If not don’t buy it ::don’t know::
 

Shane6377

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I didn’t judge these tools by “looks alone”. All the tools mentioned in my thread-starter were in my hands today. Have you bothered to do even that? It’s impossible to take every tool home. But out of all the HF tools that I looked at today, the only tools I’d even consider purchasing are the Pittsburgh Pro ratchet and impact sockets. Icon wouldn’t have even made the cut.



As I’ve stated on several of the Icon threads: this tool line has a zero track record. Yet there’s been a lot of Icon hype and Icon shilling on this board. It’s odd that you don’t have a problem with that.



No, I have not used the Icon tools. That's why I didn't offer my opinion. I don't understand why you feel qualified to judge these tools having never used them. Your vision must be better than mine. Lol

Since you have no actual experience your opinion has no credibility. These threads just seem pointless.


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measuredtwice

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You're saying a guy joined this forum 11 years ago and racked up over 10k posts so he could shill for Harbor Freight?

Are you saying someone would do all that for free? :pimpflash

Are you talking about the guy with all the links to his website and reviews in his signature? :headscrat Are you claiming that he's never gotten a product for free to review? Not a single freebie ever?!
 

zktk01

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The tools might be flying off the shelf, but I am curious about tool box sales. They have not even set up a display model here.
 

Jtels85

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The tools might be flying off the shelf, but I am curious about tool box sales. They have not even set up a display model here.

Same here. I haven’t seen any display models yet. I predict they’ll start selling once they begin offering the credit line to customers, but I also see them struggling as well. I guess time will tell. Personally, I can’t justify purchasing one whenever I move and get another garage. My Craftsman chests do the job just fine. I have my eye on an orange US general cart in the future, but that’s about it.
 

Fedwrench

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I'm impressed at your ability to judge the tools from the display demo models cable tied to a shelf. :wtf: That is what you did isn't it? I mean you can hardly see the tools themselves with the overkill anti theft packaging ICON uses.

I have a few ICON tools that I bought. As I've said before ICON probably won't inspire anyone to to replace their current selection of tools but, you may supplement what you have with some ICON stuff.

Here are my observations on your ICON opinions:

RATCHETS: Every one here knows there's a recall on the 3/8 flex heads. The jury is still out on what Harbor Freight's redesign will be. The semi hard soft grip needs work, there aren't any wings on the rat tail handle tang to retain it and it relies on a dollop of glue to secure it. However, i've found the all metal handles to be pretty comfortable. With the ICON fixed head ratchets, it seems that they either work real well or they're pretty stiff.

SOCKETS: I'm going to have to disagree with you on the sockets. However, i only own the ICON 1/4 metric shallow set and the set i have is nicely finished inside and out. To me the knurling on the socket's base is purely to identify it as a metric socket. If you want deep knurling Gearwrench, Sonic, OEM, and Carlyle have some excellent deep knurled bands on their chrome sockets.

Wrenches: To me ICON's non ratcheting combination wrenches are twins of Carlyle combination wrenches with the v throat anti slip open end and without it. As for the ratcheting combination wrenches, if you're looking for a six point fine toothed ratcheting wrench, look no further than Tekton or Carlyle. The two things I like best about my ICON metric ratcheting wrench set is that one, it's an actual 12 point ratcheting boxed end. Not spline which is very popular on other brands. Two, the wrench's long overall length. Yes, they might be too long in some situations but, I like the extra length with the 15 degree offset on the boxed end. I have plenty of other lengths of ratcheting wrenches to work in other applications. The anti slip open end on the long ratcheting wrenches is a copy of the version found on Taiwan made Proto chrome ratcheting wrenches and Dewalt ratcheting wrenches, might be the same supplier.

Another observation about the ICON tools flying off of store shelves. There weren't that many ICON tools on the shelf to begin with with. :bounce: Take away all of the recalled 3/8 drive flex heads and the shelves are kind of bare.

My local stores started off with Several types of ratchets across three drive sizes, shallow and deep chrome sockets in metric or SAE across three drive sizes, combination wrenches in SAE or Metric, with or without anti slip open ends , stubby wrenches, stubby ratcheting wrenches, long ratcheting wrenches with or without anti slip open ends in both SAE or Metric. What are we talking about a three foot wide section of two shelf units facing each other? Add to that, i think most stores only got a few of each item :dunno: The ICON stuff is a very small footprint compared to everything else in the store.

Lastly, no one is holding a gun to your head forcing you to read any ICON tool thread let alone, buy any ICON tools. Vote with your money by refusing to buy any ICON tools and don't even walk into a Harbor Freight store since the mere sight of an ICON tool may cause your blood to boil. :shocking:

In the end, ICON tools are just another choice. I doubt if any one really thinks they're getting Snap on quality but, you never know. I know that time will settle most of the ICON debate because, the tools will either perform well or they won't :beer:
 
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BrandoJames

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What exactly are you insinuating… I’m only telling the truth about the stores in my area and how well the Icon brand is selling. You want to know what I enjoy more than the new Icon lineup? Trolling guys who think Snap On is the end all be all of the tool world. You all are so mad over Harbor Freights deceptive marketing tactic

I think it’s strange that more than one person here is using the same “Icon is flying off the shelves!” line. Today at my local Harbor Freight, the Icon tools were definitely *not* flying off the shelves while I was there. Aside from the empty slots from the 3/8” ratchet recall, the rest of the Icon stock looked untouched. This was Monday morning, right after the peak weekend period. But I used to manage retail, where sales of any product can be unpredictable. So I don’t assume that I *know* what’s flying off the shelves. I’m surprised that you do.

I own some tool truck brands: Snap-on and Matco as well as budget tools like Tekton. You know where I keep them? In my Harbor Freight U.S. General tool cabinet. So I don’t have a problem with HF or their marketing campaign. They’re in business to make money. I do have a problem with the GJ members who buy into a marketing gimmick, hook, line & sinker. We should know better.
 

Banshee365

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I agree. The Pittsburg Pro ratchets feel pretty damned good for the money. The Icon ratchets do NOT.
 

Shane6377

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I do have a problem with the GJ members who buy into a marketing gimmick, hook, line & sinker. We should know better.


...And without trying the tools you've decided that they are junk. At least you're not a sheep falling for a line. Lol

Glad you did your due diligence by looking at them.


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BrandoJames

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...And without trying the tools you've decided that they are junk. At least you're not a sheep falling for a line. Lol Glad you did your due diligence by looking at them.

I think this is your third post on a thread that you just described as "pointless". Thanks for dropping by.
 
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