Anyone have experience with Pelican Parts?
I own an AC Hydraulic floor jack, and Pelican parts is a dealer of AC Hydraulic floor jacks and accessories. Recently I wanted to purchase the TOL-FDK1 100mm floor extension. https://www.pelicanparts.com/catalog/shopcart/TOOL/POR_TOOL_ACHyd1_pg9.htm
First I needed to check first if it was made of steel or plastic due to certain highly polar solvents that I use, that some plastics could potentially be soluble in. With steel this would be a non issue.
So I used Pelican Part's contact us and asked them:
With it confirmed it was made of steel, I made my order. Today the order arrived. If the customer rep had held it in their hand for even a moment, they would have known it was made of plastic. Its one thing to maybe answer that they can't tell me as they don't have access to the warehouse but to be given the wrong answer has lead to an unhappy customer, a part I don't want, and behind on a project when I expected to have this extension available.
Evidence the extension is plastic (Pretty sure Olfa knives can't cut steel):
Will be seeing tomorrow how difficult the return process is.
I own an AC Hydraulic floor jack, and Pelican parts is a dealer of AC Hydraulic floor jacks and accessories. Recently I wanted to purchase the TOL-FDK1 100mm floor extension. https://www.pelicanparts.com/catalog/shopcart/TOOL/POR_TOOL_ACHyd1_pg9.htm
First I needed to check first if it was made of steel or plastic due to certain highly polar solvents that I use, that some plastics could potentially be soluble in. With steel this would be a non issue.
So I used Pelican Part's contact us and asked them:
With it confirmed it was made of steel, I made my order. Today the order arrived. If the customer rep had held it in their hand for even a moment, they would have known it was made of plastic. Its one thing to maybe answer that they can't tell me as they don't have access to the warehouse but to be given the wrong answer has lead to an unhappy customer, a part I don't want, and behind on a project when I expected to have this extension available.
Evidence the extension is plastic (Pretty sure Olfa knives can't cut steel):
Will be seeing tomorrow how difficult the return process is.
