What's up with this? I'm suspecting no news is not good news in this case. I hope I'm wrong.
And what a bummer. Wow.
More then once I've had to tell a contractor after they did a crappy job that I'm paying them to do a professional job, not a crappy job. If I wanted a crappy job done, I would have done it myself and saved a ton of money and aggravation.
On a smaller scale, our new house construction (a nightmare), the door framing crew could not get the rear sliding door install correct, out of square, binding, etc. It was obviously screwed up. I kept insisting they do it right.
After the 3rd failed install, the owner of the door company came out to have a look.
He was shocked by what he saw and asked me directly "Did my people do this?"
I said "Of course they did, who else would do it?"
He replied "Someone's getting fired over this." That was not my intention but I did not argue with him on that.
He came back personally and re-did the install. All good now.
Normally I would not give a crappy contractor that many chances to make it right, but we were locked in with our corporate home building company and didn't have any say in who showed up (or when for that matter, what a ball buster).
On this pour, I'm with the tear it out and start over with a new contractor crowd. Go after the contractor for what you can get out of him. Too bad it was paid for in advance.