I think they do a lot of government contracts.
I think so too, especially now that Armstrong is history.
I think they do a lot of government contracts.
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Now if SK can't carve out mindshare in my head, how are they going to get the attention of someone who's less involved with, or knowledgable about, tools than I am?
I just can't get my head around how tool companies, that aren't China/Taiwan, can make truly excellent tools at a reasonable price (Ko-ken, KTC for example) but SK struggles. I mean, is it that much more difficult to make decent chrome in the U.S.? Snap-on does it.
To be fair a minimum of half if not more of the threads about that were and still are about that anti-corrosion paint on the inside. Actually I'd say 80% seem like they're about that.
They're not. Mainly because SK's not in Home Depot, Lowes, Menard's, ACE, Walmart, etc. . .
Maybe. But then I ask, how come seemingly no other companies have this recurring issue?
BTW, years ago I gave SK a shot. Bought one of their 1/4" socket sets (91844). I got skewered on here because I pointed out that a bunch of the sockets had shallow or non-existent detents, off center broaching, and bad chrome on the outside. I mean, paint on the inside is one thing, but C'mon.
Look, I own some SK tools and am happy with them, and I truly want them to succeed, but their QC over the years has been pretty dismal. The recurring posts just here on GJ are testament to that.
Bingo. Everyone is talking about how SK needs to "innovate" in their tools, but that's just a distraction. Where they need innovation is in how they market and sell the tools they already produce.
(Of course, they'd need to fix their reported QC issues first.)
If you can say maybe to my saying 80% of the complaints are about paint, then I don't see how the remaining complaints represent much.
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I can't imagine any scenario, ever, where they would be on shelves at Walmart or Home Depot. Those places are run by bean counters and beyond that they are stocked in sections by their suppliers.

I can't imagine any scenario, ever, where they would be on shelves at Walmart or Home Depot. Those places are run by bean counters and beyond that they are stocked in sections by their suppliers.

Because the ONLY places to sell tools in this country are Walmart and Home Depot.
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It's all relative. Compared to the amount of complaints of other brand's sockets, ratchets, etc., the amount SK has is pretty staggering. Especially for a "premium" U.S. tool manufacturer.
Agreed, I was more pointing out the mindset of the avg. American consumer.
Wanna win U.S.A. hearts and minds? Be the major sponsor of a NASCAR![]()
99% of the complaint history here is in regards to the anti-corrosion paint they apply to the interior of some sockets. It has nothing to do with the actual plating.
Gotcha.I was responding to your post that quoted M6, which listed all the **** big box stores. Not my words.
Right. So how does virtually every other socket factory in the world manage to avoid this?
Most dont use an anti-corrosion coating, for starters. The ones that do or did that I have experience with (Armstrong/Craftsman) were occasionally just as sloppy. Doesnt really change the fact that you're said SK has bad chrome when its not the case. They have their issues (small size socket broaching) but chrome plating isnt one.

Think about this...
I grew up with SK tools. My Dad was a mechanic back in the '60s, and in his toolbox were SK, P&C (which were local to us), and some Proto. Very little Snap-On (one old 1/2" ratchet is all I can remember. He wasn't fond of Snap-On.) His favorite ratchets were SK; that's all I'd ever used until I got a Craftsman tool set of "my own" when I was 22.
What's more, I'm a tool enthusiast. I know far more about tools than the average tool customer; only folks here on GJ are as enthusiastic about tools as I am.
Finally, I like to buy American when it makes sense to do so, and always at least look at the US options before making a buying decision.
My point is this: because of my experience and knowledge, along with a favorable opinion of the brand and some nostalgia, I'm FAR more likely to be an SK customer than probably 99% of the people out there. I'll bet a lot of you can say the same.
And yet, despite all that, whenever I'm thinking about a tool purchase I never remember to check SK. In fact, I hardly remember they're still in business. (Example: recently I was shopping for a long 3/8 breaker, and thought I'd looked everywhere — until someone reminded me that SK had one. Had he not, I wouldn't have thought to check on my own.)
Now if SK can't carve out mindshare in my receptive head, how are they going to get the attention of someone who's less involved with, or knowledgable about, tools than I am?
What store is this?
Same here... however, for me, part of the issue is that I used to buy SK off of the rack at the auto parts store. That ended when they went bankrupt, and I’ve been thinking they were out of business for the past 10 years.
I still cant seem to get rebuild kits for my Tuff-1 ratchets...
That's quite an impressive retail display. It's been years since I've been able to walk into a brick and mortar and actually examine any SK tools. Last two cities I've lived in, Grainger was the only sales outlet for SK and they're not exactly browsing friendly. Sometimes it's the hands on browsing/shopping experience that triggers a purchase.
PaulB hardware in Lancaster PA
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Unlike some folks on here, I've got no criticism of SK. They made excellent long-pattern wrenches at a good price and their sockets were 10/10.
This is deeply unfortunate. I must have spent about $1,000 on SK tools in the last 3 years. I wanted them to succeed.
I made an order back in late January and I'm still waiting for it. I was told it'd ship "today" several days ago. I was really really trying to be supportive but I'm getting a little frustrated