If Napa wants to play the algorithm game, then there's plenty of other made in Taiwan tools brands with similar tools. The locking mechanism for Carlyle's locking flex head ratchets can be found on Princess auto ratchets.
Harbor Freight Icon likely rolls off the same assembly line as well.
I like NAPA, but the people managing the Carlyle brand need to step aside and have someone else come in who knows what they’re doing.
Terrible marketing, terrible social media footprint, terrible store displays and advertisement and in a few personal instances, terrible communication with the general public. I don’t understand how they can sell such a great product but hide it away like it’s the red headed step child.
Imagine if all SnapOn trucks were rusty, white, windowless vans without any advertisement on the vehicle. That’s pretty much how NAPA treats their Carlyle brand. “We have some cool stuff up in this *****, but we don’t want anyone to know about it”.