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New roof placed, would this bother anyone else?

schurtjl

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We’re building a new custom home, and the roofing was just placed. It appears there’s a different lot of roofing that was mixed in. Two different shades of the Owens Corning Duration Onyx Black. Luckily it’s mainly on the garage gable. It’s on the side of the house that you see driving down the road. Am I being too picky, or justified in my concerns? The GC see’s it as well, and has a call in to the roofer to take a look at it.
 

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Garcky

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We’re building a new custom home, and the roofing was just placed. It appears there’s a different lot of roofing that was mixed in. Two different shades of the Owens Corning Duration Onyx Black. Luckily it’s mainly on the garage gable. It’s on the side of the house that you see driving down the road. Am I being too picky, or justified in my concerns? The GC see’s it as well, and has a call in to the roofer to take a look at it.
On a brand new custom home, that would bother me a lot. I mean it will eventually age out and get more even in color, but it's a brand new house. You should be able to expect it to look brand new and not have mismatched materials on the roof. I think that's going to have to be fixed and made right. Whoever did the roofing should have noticed that and fixed it earlier.
 

Toolfool

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In their defense, it's difficult to see that slight variation in color when you're working right up against it. And you don't know what the lighting was like on the dormers at the time. That being said, I wouldn't accept it on a brand new 'custom' build. I would expect at least some decent compensation.
 

NUTTSGT

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Brand new roof, no. Doesn't matter if it's a custom home, new development or just a new roof on an old house. Unless you were asked prior and had no issue with it.


Different lots on different surfaces, yes, I would have no issues with that but not on the same plane
 

rjacobs

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I wouldnt accept it on a new home build...

We didnt have any issues with our roof on our house, but we had some brick that isnt quite the same as the rest, but its on the back of the house where you cant see it.

NOW the house that was recently built down the street from us, we think by a guy trying to branch out on his own, so corners were likely "cut" IMO, has mismatched brick all over as well as mismatched shingles... Guessing he got a discount buying leftovers or whatever...
 

purplezr2

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My roof has the same thing, same shingles in the same color.

My roof was three pallets that I picked up at the same time.

I installed the shingles myself, there is only one spot, like this. I assume it is due to a slight color variation in a few packages. Like someone else alluded to, difficult to see when you are shingling it.

Lastly no it won't fade out, after 8 years I can still see it.
 

KenC

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Most, if not all, shingles have a lot number or something similar on them. The installer is supposed use that to select shingles for placement. Don't mix lots on the same surface. But, most don't bother. An individual may not have leverage to get it fixed, but maybe your builder can if he uses the same sub a lot. Not a lot of reasons to refuse it in a legal sense as no function is impaired and sun and weather will blend them fairly quickly.
 

jack stand

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Call your roofer or GC. This will ultimately go back to the manufacturer and you'll eventually meet with the rep and have your complaint acknowledged.
Either of the above need to make either their salesman/supply house aware of this problem, not you. Then it will work up the chain. It's not really "on" either of them for not noticing and this is not really that rare. What I'd say was rare is the degree of difference in your situation.
 

Bucko

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Once you see it, you will always see it and it will bother you. Either you should receive an adjustment on the price if you can accept that or it be replaced. Likely different pallets and they did not pay attention to the lot numbers.
 

duneslider

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I don't know what things are like in the roofing world but in flooring we always watch dye lots and shading and pull from multiple stacks to keep the color differences and patterns random. If they had been pulling from multiple bundles at a time you wouldn't have been able to tell I bet.
 

oldmxracer

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Different batch run of shingles. It will never go away. Tear those off and put on new, Make sure all the shingles that are used come from the same batch there is markings on the bundles to identify this.
 

trevan

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Milton, Ontario
You are entitled to a uniform blend! Companies like to deny these or blame storage and or the end user mixing runs, but it could be their fault i.e. blend mix-up on the line, too much talc and or other back surfacing. I recall a whole site with the same colour architectural shingle installed that was off blend and the mfg ran off blend caps to solve the issue! They knew about it at the plant and still shipped the off blend product.

It's a long shot and it depends on the back surfacing i.e. talc, sand or limestone but "talc staining" could be the cause of the shading. Lots of info on the subject and best case it will wash off or disappear in a reasonable time.

Get the roofer, the distributor and the manufacturer involved and tell them to solve it.
 

K'ledgeBldr

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Johns Creek, GA
Not acceptable.
The builder/project Mgr- needs to get with the supplier/manufacturer’s rep to get it corrected.

I had a similar problem on a house I was building- it wasn’t a color issue though; it was a “finish” issue. I had areas that were much more “reflective” than others.
After getting the manufacturer’s rep out with my supplier, they determined that there had been a pressing problem. The shiny areas had been pressed much harder than they should have been.

The manufacturer paid for a total tear-off and replacement with a new run of shingles (architectural grade).
 

The Cobbler

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manufacture will do absolutely zero,probably the supplier as well... they will say the installers responsibility is to use the same run lot and make any adjustments with lot #'s prior to installation
 
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KansasArt

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Just out of curiosity, if the OP was offered financial compensation what would be a fair amount?
 

mike93lx

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Just out of curiosity, if the OP was offered financial compensation what would be a fair amount?
The value of getting it redone by someone that doesn't **** at their job?

Anything short of that would piss me off every time I looked at it
 

rjacobs

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It’ll always bother me to see it, not really looking for compensation, just want it done right.

Just do what I told my builder fairly early in our build process when every time I came to the house things were fucked up... "im not closing until everything is 100% according to my satisfaction even if that means I walk at the 11th hour"...
 

larry4406

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Northern Virginia
I had that happen on a new home construction of ours.

I don't know the "why" of how it occurred, but I do know that after I sent pictures and made some phone calls, they stripped the roof and re-shingled it to make it proper. In my case, I had no push back from the roofer.

I assumed it was either wrong shingles stocked or a very different dye lot/batch.
 

Crowbarman55

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Just thinking out loud here. Will the new gable shingles mach the rest of the roof? Or won't it matter because it's on a different plan?
That would be my concern too.
Todd
 

Glemon

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First I thought it was another one of those "what color is the dress?" things, as the shingles look brown in two of the pics, and dark blue or black in the others.

Whatever color they are, I would absolutely raise an issue with the variation in color (of the shingles in the same picture) 3bd672ef-2ce2-43b1-bbb2-1edc6908efd6.jpg
 

thunderalley3

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Daytona Beach Fl
That would make me crazier than I am. No amount of compensation can fix it. Tear off and replace, you will smile every time you see it without the visual discrepancy.
 

oldmxracer

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Ohio
Just thinking out loud here. Will the new gable shingles mach the rest of the roof? Or won't it matter because it's on a different plan?
That would be my concern too.
Todd
From the pictures I see, from the valley out just remove and replace the shingles and it should be good to go! Should not be a big deal.
 
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yeldogt

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It’ll always bother me to see it, not really looking for compensation, just want it done right.
They should have watched the lots .... frankly, that's also a supplier problem if it was all delivered at the same time.

There is no way I would accept this .... and your builder knows it needs to be replaced. There is no fix for stupidity ...

I hate when this kind of stuff happens .... 10 seconds of thought in the beginning saves so much work down the line. Now you have to worry about the removal damage .... what is the valley made of ?
 
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OP
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schurtjl

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Oregon
The supplier delivered everything in one load. 5/8” 5 ply plywood for the roof sheathing, metal flashing in the valley.
 

oldmxracer

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I agree with yeldogt on it being a supplier problem. When I was employed in the roofing business a supplier had to pay the company to tear off and replace one side of a good sized steep roof church because they shipped mixed batch numbers of shingles to the job. When there are 12 guys putting them on working off roof jacks it goes fast and You are so close, the color difference can't be seen till You hit the ground!
 

oldmxracer

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The roof has metal valleys it will not be a big deal at all ! If was a California cut valley, there might be some problems.
 

Norcal

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Neighbor got a deal on shingles for his RV garage, they were a bit shy of enough for the job so used whatever on the first few courses on the backside, I am the only one who sees it and that is only standing on my garage roof, & since it is in the process of getting a new roof, is a bit more then normal. The cheapskate in me has no problems with what he did.
 
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