Milwaukee 2864-20 3/4 impact dead

[rogersmithiii]

Anyone go to use their Milwaukee 2864-20 3/4 impact gun and find it dead? The torque gauge has all the lights lit and will not cycle through the 4 settings. Battery shows a charge, but no sound when I pull the trigger.

Any ideas other than it has to go back for service?

 

[dnschmidt]

Nope, that's what the five year warrantee is for. 1-800-SAWDUST.

 

[speed bump]

At work we generally burn up a Milwaukee impact a month, use the hell out of the 5 year warranty on them.

 

[rogersmithiii]

Should I send it back to the factory, or use a local Milwaukee authorized service center?

 

[jpmidwest]

Should I send it back to the factory, or use a local Milwaukee authorized service center?

probably take it to the nearest service center is possible. i know people who have a better experience taking it in than doing it online.

 

[rogersmithiii]

At work we generally burn up a Milwaukee impact a month, use the hell out of the 5 year warranty on them.

$600 tools should not break. Period. What ever happened to Milwaukee quality? My 1/2 inch drill is 25 years old. My stud drill is 50 years old.

 

[ArcReactorKC]

$600 tools should not break. Period. What ever happened to Milwaukee quality? My 1/2 inch drill is 25 years old. My stud drill is 50 years old.

Anything with moving parts can and will break. To think just because it's made by big red means it'll never break is an odd falacy.
I have broken and had tools just fail from all the major brands. **** happens.

Brand new cars break, new tools break, new computers break, hell the soles can fall off brand new sneakers.

 

[mike93lx]

$600 tools should not break. Period. What ever happened to Milwaukee quality? My 1/2 inch drill is 25 years old. My stud drill is 50 years old.

Wait til you find out that $40k cars need repairs too and a $1mm house doesn't last forever...

 

[speed bump]

$600 tools should not break. Period. What ever happened to Milwaukee quality? My 1/2 inch drill is 25 years old. My stud drill is 50 years old.

I'm going to bet you don't run multiple hours a week on your tools in an environment that exists generate dust. Your tools maybe 25+years old but there aren't a lot of them in constant use out there that make it that long.

Hell we run through a 1 inch big air impact every couple of years to where it is worn to the point it needs rebuilt

 

[Ole Slewfoot]

$600 tools should not break. Period. What ever happened to Milwaukee quality? My 1/2 inch drill is 25 years old. My stud drill is 50 years old.

The brain makes them delicate.

 

[dnschmidt]

Yea, and when I was a boy I had to walk 5 miles to school uphill both ways and snow days what the hell was a snow day. The past is the past, welcome to the new world order.

 

[Ole Slewfoot]

Grinch all you like, but my fuel tools have at least 3x the attrition of the previous generation, and most of the time it's to do with the controller. But they work 3x better, and have a great warranty so I buy more