New Garage Door Leaking Water in between section panels

[dmichelle]

I just had a Amarr Lincoln LI2000 installed and a few days later after rain/snow my garage door was leaking water inbetween every section panel. I contacted the installer who came back out to look at it and then called the manufacturer. He said the manufacturer stated there were no defects with the door, so no warranty. Then said they could add thin piece of weather stripping between panels for $150. I was happier with my old garage door that didn't leak and this is not acceptable to me. Any suggestions

 

[Big Bad Dad]

The Installer called the manufacturer? I don't know that I believe what he told you. I suggest that YOU call them and send them the pictures. And take bigger, overall pics of the whole door. Including details of the joints with the door open. I doubt the manufacturer would just quickly dismiss this problem. I kind of think the Installer may be trying to cover a problem with his work. JMHO

 

[CraigStu]

Is it possible that the panels are installed upside down?

 

[K'ledgeBldr]

Is it possible that the panels are installed upside down?

That’s pretty much impossible-

 

[K'ledgeBldr]

I just had a Amarr Lincoln LI2000 installed and a few days later after rain/snow my garage door was leaking water inbetween every section panel. I contacted the installer who came back out to look at it and then called the manufacturer. He said the manufacturer stated there were no defects with the door, so no warranty. Then said they could add thin piece of weather stripping between panels for $150. I was happier with my old garage door that didn't leak and this is not acceptable to me. Any suggestions

Your door isn’t “leaking”. What you’re looking at is either condensation- as previously mentioned in the other thread, or it’s residual runoff from the door when it was opened, then closed.

There’s a slight possibility of water getting past the panel joint with a driving rain- but it would have to be near hurricane force winds. If you look at the included picture, you’ll see the crosssection of an Amarr door. At the top you’ll see the protrusion that “interlocks” with the panel above. That protrusion acts like a dam preventing water from traveling to the interior side. On some models there is a piece of weatherstripping that helps with sealing the panel sections- probably the same weatherstripping that was mentioned to you.

I have spec’d Amarr doors for over 20yrs- probably over a thousand now. This has never come up as a warranty issue for me- at least as not “a leaking door”.

 

[dmichelle]

Your door isn’t “leaking”. What you’re looking at is either condensation- as previously mentioned in the other thread, or it’s residual runoff from the door when it was opened, then closed.

There’s a slight possibility of water getting past the panel joint with a driving rain- but it would have to be near hurricane force winds. If you look at the included picture, you’ll see the crosssection of an Amarr door. At the top you’ll see the protrusion that “interlocks” with the panel above. That protrusion acts like a dam preventing water from traveling to the interior side. On some models there is a piece of weatherstripping that helps with sealing the panel sections- probably the same weatherstripping that was mentioned to you.

I have spec’d Amarr doors for over 20yrs- probably over a thousand now. This has never come up as a warranty issue for me- at least as not “a leaking door”.

Thank you, so the weather stripping goes on the back side of the edges or panels and adheres to the door to make it a tighter fit?
Could it possible be an install issue if its not level or slightly slanted inward?

 

[Farmall450]

I'd be curious to see if more shows up once wiped off. Was it any special storm or could you replicate the rain with a hose (and the leaks)?

 

[dmichelle]

The Installer called the manufacturer? I don't know that I believe what he told you. I suggest that YOU call them and send them the pictures. And take bigger, overall pics of the whole door. Including details of the joints with the door open. I doubt the manufacturer would just quickly dismiss this problem. I kind of think the Installer may be trying to cover a problem with his work. JMHO

Agreed, I had said to him if its not defective, then do all these doors leak, highly doubtful.

 

[dmichelle]

I'd be curious to see if more shows up once wiped off. Was it any special storm or could you replicate the rain with a hose (and the leaks)?It was nothing out of the norm for rain, i live in a newer home in idaho. My old garage door esbent for a few year and had a half inch gap on the sides and top where light and wind were coming through and even in heavy rains never had a drop of water come inside. I replaced it because the the more it bent the rollers got tighter in the rails wouldnt go up and down.

oops the reply posted below dfiller2's post

 

[dfiler2]

I agree 100% with K'ledgeBldr this is a condensation issue. I think if you open the door a little you will see that the panels have a tongue and groove type system between the panels making it nearly impossible for the moisture to be coming from the outside. I really think you might end up with a bigger issue if you try to put anything between the panels unless it is specifically made for your door. They do make a weather strip that goes on the inside and covers the seam and has a flexible vinyl piece that allows it to flex when you open the door. IMO it is not an installer issue.

 

[dmichelle]

After the first time, a few days later it rained and happened again. So I filled 2 pitchers of water and poured it over the outside of the door and then opened and shut the garage and the droplets were all the way across all 4 sections. I do agree that the water gets on the inside upon open and close but my old broken door never had this problem. The droplets are whats left and stay til it drys, the rest has already run off the panels at each section across the floor inward (the length of the rails on the ceiling or height of door). I just cant figure out what needs to be done to fix it if it is an install issue.

 

[K'ledgeBldr]

After the first time, a few days later it rained and happened again. So I filled 2 pitchers of water and poured it over the outside of the door and then opened and shut the garage and the droplets were all the way across all 4 sections. I do agree that the water gets on the inside upon open and close but my old broken door never had this problem. The droplets are whats left and stay til it drys, the rest has already run off the panels at each section across the floor inward (the length of the rails on the ceiling or height of door). I just cant figure out what needs to be done to fix it if it is an install issue.

Ever heard of “water adhesion”? Some materials have a different tactile surface- so water may adhere to some better/more than others.

 

[Jrad235]

After the first time, a few days later it rained and happened again. So I filled 2 pitchers of water and poured it over the outside of the door and then opened and shut the garage and the droplets were all the way across all 4 sections. I do agree that the water gets on the inside upon open and close but my old broken door never had this problem. The droplets are whats left and stay til it drys, the rest has already run off the panels at each section across the floor inward (the length of the rails on the ceiling or height of door). I just cant figure out what needs to be done to fix it if it is an install issue.

So you're complaining that the door is getting some water on the inside after OPENING it. Well of COURSE it will, as the seal is "broken" as the panels move through the radius of the track. @K'ledgeBldr is correct in regards to water adhesion.

 

[srbenefield]

It may sound stupid but the earlier person may be correct. Most all garage doors can be installed incorrectly upside down which almost always results in water intrusion. You can tell. If you open the door till the first joint breaks at the radius and look at the joint. If it is shiplap (less common nowadays) the top of the panel will have the high part toward thee inside of the garage. if it is t&g the tongue will be the top of the lower panel and the groove the bottom of the upper. I live in the seattle area and insulated doors don't generally sweat even here. Just sayin. Granted I don't stay up on current Resi. designs too much. I'm a commercial door tech but I have been doing doors since 1976

 

[nadogail]

At this point I believe that you, not the installer, should be calling the distributor or the manufacturer; the Installer just might e trying to blow smoke up your rear.

 

[srbenefield]

I'd agree w/ nadogail. If he installed it wrong he may not want to admit it. He may also owe you new sections if the hardware doesn't line up with the hole he has put in the door/ or maybe you can live with that

 

[srbenefield]

post a pic of the edge of the door in the down position between the track and the wall

 

[CraigStu]

K'ledgeBldr has a point. If it is rain water staying on the surface and then leaking in when the door goes up maybe a spray on the outside could help. Back in the day there were a bunch of TV ads for a dishwasher soap that made the water run off in 'sheets' as they said. Currently Wet and Forget has a shower spray that does the same thing. This is exactly the opposite of car wax ads that show water beading like crazy on the paint. I don't know if there is anything specifically for a garage door but I'd try the Wet and Forget in a heartbeat.

 

[The Cobbler]

I skimed thru the posts quickly, appologies if I missed something, but, does the door actually leak water while it's raining with the door closed and not opened

 

[The Cobbler]

I just realized that the OP has not logged in since creating this post over a week ago. poster beware !