Autel gets sued because they don't pay for the information. They steal it.
Try calling autel for support. Good luck.
Call snappy for support. Call answered by a human based in CA in under 90 seconds.
Great buy. I wouldn't hesitate.
I would spray some lube on the slides. If that doesn't work they are under warranty. Call snappy CS and they should fix you up. You might have to send the old slides back but I doubt it.
I'm a snappy dealer. If you truly was spending $1120 and ask for $120 off because you had cash I wouldn't turn you away. I actually wouldn't know any dealer that would.
Cash is king.
Why don't you return it to the Matco guy and have him take care of it.
You bet if this was bought off a snappy truck all hell would break loose here and people would be calling for the dealers head to roll!
You didn't say what type of car/rims
Lots of new cars today need to be balanced using a pin/plate/collett system. Many new rims (AL CLAD wheels) are lug eccentric not hub. This means you balance them through the lug nut holes and not through the center hole.
Most shops have no idea this...