Recent content by KCT_Curtis

There are certain exceptions where coupon codes won't apply to products in a cart. Active Tool of the Day™ items and all Stabila products are the most notable exclusions. If your items weren't in either of those two categories, Collin (@KCTool_Official) or myself would be more than happy to look...

KC Tool offers a 10% off coupon code specifically for Garage Journal members: THANKS2GJ

Just adding to this, but our first large shipment of these arrived today. Everyone who didn't receive a shipping notification Friday, but pre-ordered should see their order ship no later than tomorrow (edit: as long as there were no other backordered items on the order). We have a few left once...

Just poppin' in to leave a quick update: A small batch of the Twin Grips did arrive at our warehouse today from Knipex. Our warehouse guys are kicking **** turning them around and getting orders shipped out as fast as they can before the holiday weekend. We should be receiving a much larger...

I'm semi-familiar with your situation and wanted to provide an update. From what I know, your complaint was that our Shipping & Returns page made no mention of customers being responsible for customs and/or duties. That was true at the time of your order. The page has since been updated to...

Very likely! I tracked down our original inquiry from March 2017. The funny part was we noticed the same thing as you; some individual sizes were still being stamped 'W Germany' while others had been updated to 'Germany.' There wasn't a discernible pattern at the time.

These Heyco items were likely new at the time of the purchase and not old stock. We inquired about the 'W Germany' marking several years ago. We were told by Wiha (who distributed Heyco in the US until recently) that the mold for the Heyco wrenches has not changed since German unification and...

Shoot me a PM with your order number and I can take care of it for you.

Just as an FYI, the sale prices are carrying over to all of the marketplaces (Amazon, ebay, Walmart, etc) we sell on currently as well which may be why it appears these are normal prices there. You'll also have sellers who use automated pricing software attempting to match or beat the current...

If you find out you prefer the stand more, we do sell our KC Tool branded aluminum 25 and 50 hole stands.

Not yet. It is certainly still in the pipeline. Jordan is currently working hard on bringing another brand on board first:

Thank you guys very much for your orders from this Tool of the Day! It was a very popular set and we sold out quickly! We've got our fingers crossed most of the backordered sets arrive this week from Wiha, but I expect it won't be until next week that they come in (4/6-4/7). Wanted to give you...

The only reason for that would be due to a backordered item on your order. My goal today is to send emails to all customers who are still waiting on their orders to ship. You should receive an email from us later today with the estimated lead time for the backordered item(s). If the culprit is...

As a beer drinker, you can never have enough bottle openers laying around. :) I have one of these Gedore bottle openers myself and while it is pretty utilitarian, it gets the job done.