:headscrat lets see here...
4% times 100,000 boxes equals 400,000% times $400 = it would have cost HF $160,000,000 :eyecrazy:
:lol:
For real, though, if they can save $1,000,000 year (saying 100,000 boxes per year) by putting cheaper casters on a box, that 95%+ of the customers never move...