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This doesn't seem like a fault of the brand necessary. I know Napa online has zero customer service anything I ask them to do they say they can't do it. But like anything online you should always order with a decent credit card. They would have 100% taken care of you in this case. All you would...

Arguably the best warranty in the business. Fails for any reason and they send a replacement. I took another look at the Gearwrench warranty, it specifically states that the failure must be at "the time of purchase" are they kidding, who is giving these people their money?? Can't wait until...

Titan themselves don't offer a warranty despite what packaging says. Once the vendor stops carrying it the warranty dies. Ask me how I know. This is a case of save the original packaging, scan the receipt to PDF and get ready to use both to prove your case at the retailer years later to get a...

Yep I don't understand why I've always been flamed here when I mention that Gearwrench warranty doesn't really exist. I either get the "why are you buying based on a warranty" crowd or "Yeah but they are good tools so shut up" Great to hear others are having this same opinion/experience with...

$3.25/qt after shipping to me...then you need to buy a pump to use it. Probably better off getting for $4/qt locally on sale comes in a normal bottle. Sent from my Moto G (5) Plus using The Garage Journal mobile app

If you are from the IE, just go to Ontario. They have them in stock ready to go. Colton CA has them too. Both are corporate stores and will honor the sale price. Heck I made the drive up from SD to get mine there. Side note, does anyone know if you can redeem the $5 rewards at non corporate...

Has anyone had Sears go and reverse a price protection claim?? I chatted several agents, eventually got one to agree to my $5 refund on a item I used a coupon on. Of course I saved my transcript. Then a couple hours later I get this random email from some supervisor that claimed the chat agent...

This. I live in a very populous area and still scooped up a pair of Gladiators only a week ago after the sale had been going on almost a month. I'm sure some of you fellows out in the boonies can find some still going around for under $50 each. Sent from my Moto G (5) Plus using The Garage...

Don't spread this around too much but the warranty is really really customer friendly. Send them an email with part number that failed. They take 5-7 days to reply with what tool they will replace it with (has to be from the SBD Craftsman catalog not the Sears one) they ask for your address and...

If anyone is interested in the $100 back on $100 deal, I can confirm it DOES work on clearance. All the regular stock is pretty overpriced right now but clearance makes this points back deal work pretty well. I found 2 more 30" Gladiator cabinets. This time more expensive at $48.57 each. Added...

Came close to buying the impact wheel protector sockets today. Read the small print-they are Napa air tool not Carlyle so they have no warranty beyond defect at time of purchase. I know most people here get angry when you base a purchase on a warranty, but I'm sorry with a hard use impact socket...

Did you price check it in store? They were ringing up $14.99 last weekend. And I had to try on several to get one with a good "fit" Sent from my Moto G (5) Plus using The Garage Journal mobile app

Just get the Kobalt. Higher tooth count, flex head, get at any Lowe's only $10 more than Napa. Assuming you could even find the Carlyle you would pay freight to the store and it would be the same price...

Credit card with return protection is your friend here. Sometimes they don't even want the item back. Sent from my Moto G (5) Plus using The Garage Journal mobile app

It works on store specific clearance so the options are really dependent on physically checking your Sears store. I've noticed a variety of markdown schedules right now that changes completely store to store. Fill a cart and take to the price checker. "General" tool brand stuff is a good way to...

The $10-20 price savings at Napa for Proto is basically eaten up by the fact that Napa charges shipping to the store if you can't order them online (several proto items) and they charge sales tax which can usually by avoided with the right online retailer. That's easily $20 right there. Sent...

Couldn't help myself, found one of these today for 1/2 sale price. Used my $10 in points from the spend $40 promo, and some other random points which put right at $150 before tax which seems pretty good. The open one had a bunch of dents but they had one still mint in box so I got that one...

Was in a different area for work, so decided to hit up a low traffic Sears after. Sampling of the stuff on sale that I checked. Clearance deals are pretty good right now. Checker was really far from tools so I only did a few things. Had some coupons to use and all of them worked on the...

Got the 6pt metric ratcheting wrenches. Pretty hilarious looking at the selector. Only the 19mm is like this. If you look up that wrench's part number they show the same thing on the Napa website. Best I can tell this is a $220 set of Matcos just in 6pt. Gotta believe they wouldn't be pleased to...

I've had a box on order through Zoro for several months. They haven't been able to supply it and are beginning to suggest that they may not be producing boxes anymore with their name on them since SBD buyout. I'm pretty sure they are using their capacity to make new Lowe's Craftsman at this...