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This has been covered several times over but... I don't know any shop that is sending an employee to fetch parts, let alone a $30/hr employee. Most shops get parts delivered for free from local parts stores. Custom work or special spec parts might be an exception but no ones going out after oil...

If you think this is treating the customer fairly then this has all gone way over your head. Sadly, this all boils down to lazy management. Sounds like a lot of shop owners may be good mechanics but are really poor businessmen. Sent from my iPhone using The Garage Journal mobile app

I do understand the variability and unpredictability of work. I deal with a lot of that in my field as well. We are constantly collaborating and pitching in on projects from the top down. I know these examples have been oversimplified and it's much harder in reality but it really is possible to...

JAYoung, your pic isn't showing up for me? Is it just me? Very cool story about your knife... would love to see it! Sent from my iPhone using The Garage Journal mobile app

Sorry I didn't answer your question about is it ok to charge Mastertech rates for an oil change? I would say no. It's not the customer's fault a lube tech wasn't available it's the shop manager's. Just like if my 20 year programmer gets stuck doing 1st year work. I don't charge my customer...

Why are there only 2 lube techs if the shop is getting enough oil changes to support 3? I'd hire another lube tech or refer the customer to another shop to do their oil change. Why does a Mastertech have time to do oil changes? I'd reduce my workforce by 1 Mastertech or find some higher paying...

I apologize in advance for the long post- If a job takes the skill of a tech with 30 years experience why is it based off of the time it takes and average tech to do the job? Likewise, if a shop gets a job that only requires the skill of a 1 year tech why would they have a 30 year tech do that...

I appreciate your explanation. I think you touched on a few things that are so confusing/frustrating about 'book time'. You mentioned that the book time doesn't actually represent the hours that it takes to do a job but just a number that shops use to quote a total. Others have said it does...

I agree. I don't expect a shop to pass on a discount that they get from a vendor. They've earned that discount because of the relationship with that vendor. Sent from my iPhone using The Garage Journal mobile app

Do you ever have anything productive to add or are you just a troll? I understand you're trying to derail things because you don't like direction the debate has headed but you don't need to be an ***. If you're that triggered stop reading this thread and go post something in one of the threads...

I actually think this has been an enlightening thread. Good posts from both sides of the debate. As a consumer I'm just trying to figure out how to tell a good shop from a bad one. Several shop owners have posted good explanations of their practices which has been helpful. I genuinely would...

I've never understood how a person rounds a nut or bolt with an adjustable anymore than you would with a regular wrench. You must use yours different than me because I don't think I've ever rounded a bolt. Sent from my iPhone using The Garage Journal mobile app

If you don't need larger than 1" opening a 12"- 15" adjustable will be fine. Then you need a pipe that slips over the handle. Drill a hole in your pipe so you can slip a bolt through the pipe and the eye of the adjustable so the pipe doesn't slip off. Sent from my iPhone using The Garage...

Ha. Me too. I call it a collection but mine are all users. Sent from my iPhone using The Garage Journal mobile app

+1 I try to clean and organize as I go but things are in a constant state of use so no one would ever walk into my shop and say "oh, looks like you cleaned". Lol Sent from my iPhone using The Garage Journal mobile app

I have a Makita so can't speak to the models that you're looking at but I will say the cutting blade/wheel makes a big difference. Dewalt and Diablo have been good to me. Sent from my iPhone using The Garage Journal mobile app

Welcome to the forum. Lots of factors to account for but in a nutshell I would say yes, that price seems reasonable. Is it from Menards? (11% rebate) I know a couple people who have the Menards post frame kits and they have been very happy with them. Only you can really answer if you should...

Very nice! Is the blue one a Vic and the gold inlay a Wenger? I don't have a very big collection but have always preferred my Vic's to Wenger. Sent from my iPhone using The Garage Journal mobile app

I'm sure this was just to throw the thread off track since things weren't going your way but this seems like a pretty ignorant comment since you don't know the people posting here. You don't know me but I can assure you a couple shop bills aren't going to break the bank. I work on my vehicles...

Agreed. I think that's reasonable. Sent from my iPhone using The Garage Journal mobile app