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They said it had it wasn't powering up

Not sure as the unit had to be looked at as it had no heat coming out of it. Ended up being a cracked heat exchange. New system is being put in, but the clean effect has no lights showing on it. So I was trying to figure out what could be wrong with it and if it was something simple or a...

What does it mean if a trane clean effects lights aren't coming on?