My lift flexes a tin bit, but not 1/2inch - are you sure some of it ins't just it settling with the load?
Flexing of steel is normal, however, the amount of flexing is the real question that needs to be answered. An 1/8" flex might be considered normal and acceptable, and 1/2" might be considered excessive, and dangerous. I suggest that you contact the manufacturer and see what guidance they give you. I know that my Bend Pak HD9 with a 7000+ pound vehicle on it, being lifted with the Bend Pak rolling jack showed no perceivable flexing at all. What is the rating of the lift, and what is the weight of the vehicle that you are putting on the lift?
What exactly are you lifting? Also, how are you measuring the flexing?
No.... whenever you notice a possible defect, then you have ever right to know if it is a defect or a perceived defect. I wouldn't ever tell someone that "the lift isn't going anywhere", since there could be a possible defect that they are not aware of. It won't be the first time that the end user finds a defect that the manufacturer isn't aware of. Pull a string line on the runway when it is empty, and when it is loaded, and take the measurements. If there is deflection, let us know. Then let them know by certified mail, return receipt requested.
I'll pull a line and take pics. and see how much it flexes.
