WrightTool1
Active member
A bit dated, but this video will give you a little more information about our company and our products...
All the "Wright" Reasons
- Thread starter WrightTool1
- Start date
A bit dated, but this video will give you a little more information about our company and our products...
wreckercologist
Well-known member
I can think of several tool companies, including my favorite based in Kenosha, that could take a lesson from Wright. The low employee turn over speaks volumes. Catering to stock holders is a sure way to destroy a company, it's workforce, and its customer base.
I've always liked Wright, I have Wright tools my father bought in the '60's and '70's. For me, there seems to be a lack of retail outlets ( and yes, I understand industry is your primary customer, not automotive/transportation).
Thanks for posting, Wrightman.
Does Wright monitor forums such as this?
I've always liked Wright, I have Wright tools my father bought in the '60's and '70's. For me, there seems to be a lack of retail outlets ( and yes, I understand industry is your primary customer, not automotive/transportation).
Thanks for posting, Wrightman.
Does Wright monitor forums such as this?
He is Wright!
mjozefow
Well-known member
I love Wright tools. I buy them whenever I can!
wreckercologist
Well-known member
I understand that. Is it a waste of time to talk to the guy, or is someone really listening and taking notes?
Based on what I have been told, he himself is the guy you want to have listening to you.
wreckercologist
Well-known member
M'kay. I'm asking because didn't there used to be Gearwrench people and a few other factory reps on here? Seems like they disappeared. Where did they go?
Outsourced to Taiwan?
Thanks for clearing it up, Bull.
NP, and yes, you are correct. Reps have come and go. But, I think Ty might be the biggest tool fish ever to swim in our little pond, here. I hope he sticks around...there is a wave of Wright interest to ride these days. Their policies really stand out from the other boys in the game.
M'kay. I'm asking because didn't there used to be Gearwrench people and a few other factory reps on here? Seems like they disappeared. Where did they go?
Thanks for clearing it up, Bull.
jeepnut24
Well-known member
Where can I find wright tools? Any brick and mortar shops carry them?
You can find Reps on there website by putting in your Zipcode/State. We also have a Rep that is a member here on Gj and he offers at least 22% off the top. TRTOOLSUPPLY is his name.
mkdive
Well-known member
Yeah what happened to the gearwrench guy? I remember posts by them showing new tools, polls, and small giveaways, and links to website surveys.....I don't think I have seen a post by them in awhile.
TheGrooveking
Well-known member
I wouldn't say that video is dated, I would say it is correct. I was struck as to the employees, not just pushing a product, that video shows what makes the USA great, the people.
TheGrooveking
TheGrooveking
Moose-LandTran
Well-known member
TheGrooveking
Well-known member
american lockpicker
Banned
+1 after hearing how they are 100% American made I've been wanting some but I never see them for sale anywhere.
In Seattle, Pacific Industrial sells them. Don't see them listed in the mfg rep list.
One of my favorite stores... but their old location near the stadiums was 100X more awesome.
http://www.pacificindustrial.com/index2.html
One of my favorite stores... but their old location near the stadiums was 100X more awesome.
http://www.pacificindustrial.com/index2.html
OP
WrightTool1
Active member
http://www.wrighttool.com/pub/distributors.asp?action=USA
Here is a direct link to our distributor locator. If you don't have one within a close proximity, let me know, or contact TRToolSupply and he'll hook you up.
Wrecker, I understand your scepticism, and value your question. At Wright we value our customers at every level. Quality, service, innovation, and safety are all components that we monitor with our end users to assure we are providing what our CUSTOMERS want. I am so glad I found you all and this site, and plan on contributing and helping out whenever I can. I'm here to stay!
Ty
Here is a direct link to our distributor locator. If you don't have one within a close proximity, let me know, or contact TRToolSupply and he'll hook you up.
Wrecker, I understand your scepticism, and value your question. At Wright we value our customers at every level. Quality, service, innovation, and safety are all components that we monitor with our end users to assure we are providing what our CUSTOMERS want. I am so glad I found you all and this site, and plan on contributing and helping out whenever I can. I'm here to stay!
Ty
i know wright has a push to be more industrial. why would the company not want to broaden their horizons to expand more into the professional and consumer markets. i think that area is ripe for the pickings if promoted a little. people are looking for an alternative to craftsman and gearwrench and sadly we know of sk's plight as of late wich adds to concern for them. i think most people just are not aware that wright is a viable option because they have never seen or had any in thier hand. your long history and us made business motto can only add to the appeal.
I really dont see much difference between Industrial and Automotive markets, Other than not having some of the specialty bent ratchets, Model specific sockets, Shallow sockets sets etc... Maybe im not seeing something, but a 1/2 drive 9/16 socket and ratchet are the same regardless if there pushed thru trucks or industry stores. Are they not? Personally i dont want to see Wright be competive with Craftsman nor Gearwrench, I feel there Cougar line is more than a acceptable role for that sitsuation price wise. I would much rather know that the tools im buying are Made here in America. Maybe im missing something here, Where is the difference between Automotive and Industrial markets.
Shadowdog500
Well-known member
How are these tools priced? Are they closer to Snap-on or Craftsman prices.
I cant find any prices on anything and see you have to get a quote on everything.
Roughly how much would the Model 734 7-pc. 15 deg. & 60 deg. Angle Wrenches 3/8" - 3/4" and Denim Roll cost?
Thanks,
Chris
I cant find any prices on anything and see you have to get a quote on everything.
Roughly how much would the Model 734 7-pc. 15 deg. & 60 deg. Angle Wrenches 3/8" - 3/4" and Denim Roll cost?
Thanks,
Chris
toolnut
Well-known member
I'm impressed. My Wright ratchets work great!
You need to find a dealer in your area, which can be done by using the Wright website. Or contact TRToolsupply here at GJ he is a Retailer. The cheapest i can find those wrenches on line at a industrial store is $135 NEW.
wreckercologist
Well-known member
TR Tool Supply is a member here and a dealer for Wright. Search for him and send him a P.M.
wreckercologist
Well-known member
this all just my opinion, but i will try and cover your points. ind. users buy from a catalog for the company. many times the buyers don't even use the tools themselves. auto users buy from touch and feel at an actual business more. they are picky. yes, most basic tools are very similar but people sure like to say one is vastly superior to others wether it is or not. we don't want wright to be a craftsman or gearwrench either. we want an all u.s. line with outstanding quality even if it costs a little more. most of us want better stuff from wright not cheaper cougar stuff. i think what it boils down to is automotive buyers are looking for good us quality at a better value than the trucks but many will be hesitant to buy unless the can see it and wright is not that easy to find. that is the complaint many have with sk now. no local dealers. i am fortunate to have a couple sk dealers but only one place that carries just a few wright products. i would like to see them in more places.
AutoMechanics rely on the service they get from Truck salesman, Financially they cant be running to the nearest industrial shop for warranty replacement when they have vehicles piling up. I can understand that issue.. but on the other hand im sure they are many old head Mechanics who laugh at every New Mechanic who think they have to have the latest and greatest technology to get the job done. Does a Dual 80 rathet have better feeling ratchet mechanism than my dual paw Wright ratchets? Its personal opinion and will always be that way. I would say the comparison between Wright and any of the Truck Tool guys in regards to "Industrial vs Automotive" is only visible when "On site" service is pursued. I would imagine in certain areas (bigger cities) the warranty service is pretty good thru these local business's or frankly they wouldnt continue to sell there products. I think its great that Mr. Smith is here from Wright to listen to our comments/complaints and As Director of Business Development im sure He is Listening Closely.
wreckercologist
Well-known member
Warranty service and sales are the reasons I don't buy a lot of Wright. The local dealer (who also deals SK) for me is 15 miles one way. They have fought with me on warranty issues in the past even after thousands of dollars in sales so I refuse to deal with them.
Internet sales are much the same for me. Sure, TRTool would give me a great deal on a great product, but to me, if there is an issue with a tool, it has to be done over the phone or through email. I don't look forward to that sort of thing due to past experience (I'm not kicking TRT or Wright here, I've had no issues with either).
I don't want to see Wright turn into Craftsman. I'd just like to see a more complete network of dealers where I could see and handle the tools in person and have a quick turn around on replacement tools.
Internet sales are much the same for me. Sure, TRTool would give me a great deal on a great product, but to me, if there is an issue with a tool, it has to be done over the phone or through email. I don't look forward to that sort of thing due to past experience (I'm not kicking TRT or Wright here, I've had no issues with either).
I don't want to see Wright turn into Craftsman. I'd just like to see a more complete network of dealers where I could see and handle the tools in person and have a quick turn around on replacement tools.
I am willing to bet our new member and Wright executive would be interested in the details of that. Doesn't sound like the kind of dealer that a company would be happy with.
krusty the clown
Member Emeritus
just my opinion here but.........wright should look at a contract with o'reilly or carquest. this would make them easier for mechanics to find and get serviced. and another option for the general public that prefers a US made tool to the ones they normally carry.
Merkava_4
Banned
Wright needs to take their combination wrenches and s-t-r-e-t-c-h them out a bit. They make some sweet wrenches, but they need to be a longer pattern IMO.
OP
WrightTool1
Active member
"I am willing to bet our new member and Wright executive would be interested in the details of that."
Very interested. Feel free to PM me with any service issues you are having, and I will work to get it resolved.
Very interested. Feel free to PM me with any service issues you are having, and I will work to get it resolved.
wreckercologist
Well-known member
The issues had to do with SK, another brand also sold by this dealer. I'm sorry I wasn't more clear about that. Again, let me say I think Wright makes a fine tool and I've had no issues with them but as far as that dealer is concerned, they can go **** an egg.
To beat a dead horse, the above and below are some of the reasons I buy off of trucks.
To go back to being able to see and handle the tools, it's important to me to see and handle what I'm interested in. Socket wall thickness, total height, broach depth, finish, overall quality, are all edges chamfered, ect (yes, I'll get my calipers out and measure). That's hard to do on a computer.
exactly what i was alluding to. i think that the oppurtunity is ripe for a premium brand to tap into that middle of the road market. i don't buy this mechanic who can't find a little time on the rare occasion to replace a tool. i don't know many mechanics who don't have some sort of backup in their box to cover the occasional problem. if you can buy as good or better tool at a considerable lower price with just slightly less conveniance i think they will buy it.
Merkava_4
Banned
You're not gonna find American made tools in auto parts stores anymore - those days are long gone.
I compared the Wright combos to the Snap on "Standard" combos and the wrights seemed to be on average 1/2" -5/8" shorter. It would be nice to see some Long pattern wrenches from Wright.
The local auto parts store within two miles of my house carries SK.
chevy302dz
Well-known member
Napa and Carquest (at least until Blackhawk went offshore)
Cumminst100
Well-known member
Those wrightgrip wrenched sure look sweet! Can you get the full polished metric in wrightgrip as well as the standard