Got my cart today. Wasn't on a pallet, just sorta poorly wrapped in some shrink wrap that didn't keep the edge of the handle from rubbing against the one next to it or the side of the trailer or something. No big deal, it saves me the angst of doing the "first damage." The bottom mat insert was upside down and balled up in the corner and had adhered to the sticky tape that holds it down. It came off without much fuss and went back in place mostly okay.
I swear, if there's a way for my stuff to get monkeyed up somehow when everyone else's shows up perfect, that's what will happen.