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American Standard Heat Pump will not turn off

bcorby

New member
Joined
Jul 30, 2013
Messages
1
We had a brief power outage today. Once the power was restored, our heat pump began heating the house. I noticed the inside temperature was getting warm, so I went to turn down my Nest thermostat and noticed that the temperature was up to 80 even though the thermostat was set to 68. Long story short, I was unable to turn off the heat pump with the thermostat.

I eventually pulled the red wire from the wire block on the Nest and everything stopped. I pushed the wire back in, and it started heating again. I tried shutting off the breakers to the heat pump for a while, but when I flipped them back on it started heating again.

The outside temperature is 67 and based on hot air coming out of the registers I believe it is using aux heating.

Any ideas would be appreciated!
 
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Stuff

Well-known member
Joined
Aug 31, 2013
Messages
572
It sounds like your Nest is shorted out. Give their support number a call.
 
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James-W

Well-known member
Joined
Feb 3, 2013
Messages
12,432
Location
Southeastern Wisconsin
Welcome to the forum.

There may have been a power surge of some sort when the power came back on and took out the thermostat. Not sure how expensive the thermostat is though.
 
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