When do you run a heat pump and heat strips at same time?
If it's cold enough to need to heat strips you're generally past the point where the heat pump is of any use.
There are two purposes for the heat strips -
The first is secondary or second stage heat.
The second is more important.
It is to energize the heat strips when the outdoor unit goes into defrost, this accomplishes two goals. When a heat pump goes into defrost it reverts to A/C...the indoor coil evaporates refrigerant (removes heat from the air) the strips provide heat during this time so you do not get cooling when you are calling for heat. The outdoor coil condenses refrigerant (it gets hot and evaporates the icing on the outdoor coil).
While the heat strips add heat to the indoor air it also adds heat to the refrigerant, to assist defrost, this dramatically speeds up defrost.
Typical 4 ton capacity system needs minimum 40 amp circuit to outdoor unit and max 60...
Indoor without strips (we have that sometimes in the right climate) 20 amp
With heat strips it can be as high as 70 amp...depending on what kilowatt strips you have installed.