I have a friend who has a shop in a smaller town with about 5,000 people. The tool trucks that I know for a fact make the rounds there are Snap-On, Mac, and Matco. My friend used to mostly buy his tools from Matco but the driver seems to have flaked out. The other two have given him issues with warranty replacement.
What I thought was interesting is that he says the owner of the local Auto-Value store has made a real push in the tool department and is stocking SK among other brands. He said if one of the tools breaks he can call up the auto parts store and they will exchange the tool as soon as they can get to him, around 10 minutes.
I suppose SK may not be the same caliber, but with that kind of service the convenience factor is higher than some truck that come sporadically. I also think this is a brilliant move on the part of the parts store to get in on the mobile tool sales market without having the truck or the wait!
What I thought was interesting is that he says the owner of the local Auto-Value store has made a real push in the tool department and is stocking SK among other brands. He said if one of the tools breaks he can call up the auto parts store and they will exchange the tool as soon as they can get to him, around 10 minutes.
I suppose SK may not be the same caliber, but with that kind of service the convenience factor is higher than some truck that come sporadically. I also think this is a brilliant move on the part of the parts store to get in on the mobile tool sales market without having the truck or the wait!
It was very reasonable compared to Snapon/Matco/Hazet options! Ironically enough; the Matco tool is a Hazet badged socket, interesting, eh? The Matco price is higher off their truck, then buying it from a Hazet dealer! Go, figure!