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Anyone started their own tool truck round?

nickjj

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Harder to earn any proper money in the 2 businesses I have at present, so I thought I'd try a mobile tools/supplies business to run alongside.

Anyone else started their own tool truck business?
 
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pl_silverado

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If you want to kiss goodbye whatever amount of proper money your making now go for it. Your main competition is online, and trying to turn a profit when amazon and eBay are undercutting everyone is like ******* in the wind.

What are your other two businesses ?
 

mudflap

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This is an interesting idea...what brand/brands of tools would you sell.. How would you get them cheap enough to make a profit, how would you handle warranty returns.. Would you sell new tools..used..or both..?
 

545_days

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Many tool truck owners fail because they do not understand that they are primarily in the money lending business. They are under the mistaken impression that their primary business is selling tools.
 

pi_guy

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Many tool truck owners fail because they do not understand that they are primarily in the money lending business. They are under the mistaken impression that their primary business is selling tools.

How long have you been a dealer? Or a better question you ever been on a SO truck?
 

dwasifar

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My brother was a Matco dealer for a while. He didn't stick with it for very long. Never asked him why, but I presume it was business skills.
 

crf450x

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Many tool truck owners fail because they do not understand that they are primarily in the money lending business. They are under the mistaken impression that their primary business is selling tools.

I've never known of a tool truck owner that charged interest.
 

customh

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I've never known of a tool truck owner that charged interest.

They don't but the corporate credit they have available does. I know Snap-On dealers see money from getting people on Snap-On credit accounts as well as the obvious expanded spending power for their customers means more "paid-for" product walking off of their truck.The other part of the business is keeping truck account balances reasonable. I can't imagine starting a franchise and not having the established cash-flow to manage truck account balances (together as a whole this has to be tens of thousands of floating money). I've thought long and hard about being a Snap-On dealer and being so closely tied to how the general economy is doing has always been the factor that made me quit pursuing/planning it.
 
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nickjj

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This is an interesting idea...what brand/brands of tools would you sell.

Mid-range brands, along with workshop supplies - blueroll, nuts and bolts, brake cleaner etc

How would you get them cheap enough to make a profit, how would you handle warranty returns.. Would you sell new tools..used..or both..?

Margins are good, I have to stand the warrenties though. I'm only going to sell new tools
 
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nickjj

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If you want to kiss goodbye whatever amount of proper money your making now go for it. Your main competition is online, and trying to turn a profit when amazon and eBay are undercutting everyone is like ******* in the wind.

Undercutting online while still making a decent profit is doable - online sellers have to offer free postage and give ebay/amazon 20% which can't leave much left.

What are your other two businesses ?

Car parts/sales.
 

geartow

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A couple yrs ago I started on this endeavor, had the money, found a truck,LLc , tax numbers, business license , supplier credit lined up. It came to screeching halt when I found the cost of individual health care for my family and I also business insurance and commercial vehicle insurance . lucky I only lost about 2k at the point I decided not to continue ,,,1k was non refundable deposit on truck.
 

mudflap

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Mid-range brands, along with workshop supplies - blueroll, nuts and bolts, brake cleaner etc



Margins are good, I have to stand the warrenties though. I'm only going to sell new tools

I have considered doing this a s a part time thing after i retire from the County... Havnt really looked into it tho. I know driving a van, or box truck around all day will cost a considerable amount in fuel.. For example...if you sell GEARWRENCH..(OR PICK A BRAND) How do you get the tools below retail..with enough meat on the bone to make anything..? and a deal with them to absorb warranty tools..? I have alot of questions...lol.. Will be following your thread to see how it goes..
 

Tallpilot

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Many tool truck owners fail because they do not understand that they are primarily in the money lending business. They are under the mistaken impression that their primary business is selling tools.

Yes and no. My understanding is most drivers don’t charge interest. So while you are correct that you will have a large receivables account on your books you won’t make any interest income. So the gross margin on a month’s sales has to have a net present value that covers your fuel/truck expenses plus your monthly inventory payment. I imagine you would also want a little money for food, housing and insurance.

I think Mudflap could make this work if he gets insurance as part of his retirement package and has his house paid off. I think the difficulty would be the business financing account. It would be reasonable to collaterallize that loan with your inventory and perhaps the truck (if you own it which you probably should to make the numbers work) but absolutely not your house. If you get overextended and go bust you want to make sure your personal assets are protected.

I’m not sure how someone who needs health insurance or is still paying a mortgage could get enough money out of a franchise after expenses to make it worthwhile.
 
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pl_silverado

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Undercutting online while still making a decent profit is doable - online sellers have to offer free postage and give ebay/amazon 20% which can't leave much left.



Car parts/sales.


There’s more money in car parts. Step that game up a bit and don’t waste your time with tools.


You could literally be my doppelgänger lol. I’ve done all those things for work in the last 7-8 years.
 

sweet victory

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Why don't you write a business plan and forecast your expenses to see if it would be profitable? How are you even running two businesses if you can't do that?
 

Professional Tool User

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It's an outdated business model with how comeptitive online shopping is these days. There's even tool brands like Tekton who will warranty your tools if you send the an email with a picture of the broken tool.
 
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nickjj

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There’s more money in car parts. Step that game up a bit and don’t waste your time with tools.

Maybe there, but here car parts are dominated by ebay sellers, some of whom are selling parts that take over an hour to take off/clean up for $10 inc shipping.

Become a race to the bottom sadly.
 
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nickjj

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How do you get the tools below retail..with enough meat on the bone to make anything..?

I just approached wholesalers, fair bit of hoop jumping, but margins seem healthy enough.

Got an appropriate van in stock anyway, just need to get it lined and shelved.
 

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landrover bodger

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there was a local guy started an indipendant tool truck here in norfolk . he had either really cheap **** or machine mart type stuff at top prices . he lasted a few months then gave up . hope if you try it you do better than him .
 
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nickjj

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there was a local guy started an indipendant tool truck here in norfolk . he had either really cheap **** or machine mart type stuff at top prices . he lasted a few months then gave up . hope if you try it you do better than him .

Plan is to sell good value useful things, all straight sales, no accounts or debt chasing.

This is my unfinished can't be ordered from website that will run alongside the van sales:

https://bordertools.co.uk/

Not exactly snap-on...

The mainstay of the business will be consumables, but the plan is to have a reasonable selection of tools with a theme around garages/agricultural engineers/farm workshops etc
 

niferous

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I sold tools in the industrial market for years and we even had such good pricing I sold on Amazon as well. I even helped a guy on here one time with a return for Wright Tool. You'll notice I said that in the past tense. Tools are a cut throat market. My company did over $5million in tool sales a year so we could buy direct with the best pricing from Wright, Proto, Williams, Apex Tool Group (Gear Wrench, Armstrong, Crescent, etc), Klein, Channellock, etc. We also sold other industrial products but or niche was oilfield drilling equipment.

Even with all that we'd still have a hard time selling into certain markets or to the public. The problem is that the tool companies give all of their top distributors the best pricing so then it's just a race to the bottom to find out who will sell the stuff for the least. Some distributors handle certain tool lines and make as little as 5% - 10% gross profit margin on tools in hopes that their sales will reach a level where they can get a 10%-15% rebate.

One problem you'll have if you don't go with one of the big tool truck brands is that you won't have enough buying power to get to the top tier discount level. In fact many of them won't even set you up at all. I know for a fact Williams won't set-up tool truck operators as it creates competition for their parent companies Snap-On trucks. Also most will want you to warranty exchange the tool on the spot and then expect you to come to them for the warranty exchange. It doesn't sound that bad until you start having multiple warranty claims up in the air and it doesn't take too many before you can get burned. More than likely you'd have to start out going through a wholesaler like ORS Nasco to source tools. You can still be competitive and they'll have specials from time to time that are cheaper than even going factory direct. About the only thing you won't be able to compete with is the big box stores on their power tools. Lowes and Home Depot sells their power tools for stupid low margins, again pushing for a volume rebate at the end of the year to bring up their profit margin. They're happy to sell at a loss on a door buster deal to get people in the store buying other merchandise at a higher margin. In fact I even sent my purchasing people to Home Depot a few time to buy Milwaukee and Dewalt power tools that I knew they were selling at cost or below. It was cheaper than going direct to Milwaukee or through a wholesaler! There are a lot of advantages to going with a wholesaler. They have hubs nearby that are usually a day away on UPS and they can drop ship direct to your customer and if your're close to one you can will call material the same day. You'll have access and be able to compete on shop supplies like Wypall towels, aerosols, lights, etc. You'll also have easier credit terms than going direct to the manufacturer.

Overall Wright Tool was by far the best manufacturer I represented and they have a great staff. They had good drop shipping terms and they made very good product. In an automotive tech setting their offerings can be low though so I'd really suggest that if you do this you reach out to a wholesaler like ORS Nasco. You can buy just about any tool brand through them to include Wright, Proto plus all the ones I mentioned before and more. They can also do pneumatic tools but that's another extremely cut throat business.

Sometimes I miss the business because I got great deals on any tools I needed and often if I just inquired with my factory reps the next day a UPS box showed up with whatever I was asking about (within reason). It shows in my tool collection as I've got way more tools than most and they are all top notch made in the USA industrial brands. Having said that now that I'm out of the business I make enough to afford whatever tools I need and don't really have a desire to go back to it.
 
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alfazer

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Apart from SnapOn and MAC trucks, closest thing I've seen to this where I'm from is a rigid truck with a full side which hinges up to form a shade and then has a sloped/tiered display stand. He shows up at town markets each week and sell a variety of cheap-end tools and general DIY, hardware and construction clothing. Some on a smaller scale just use vans and market stalls. Common at car shows, town festivals. Would work well with someone back at base selling the same stuff online.
I don't think it would work for quality tools or spending on fuel driving randomly around to call at individual customers. Certainly not at European fuel costs anyway.
 

landrover bodger

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Plan is to sell good value useful things, all straight sales, no accounts or debt chasing.

This is my unfinished can't be ordered from website that will run alongside the van sales:

https://bordertools.co.uk/

Not exactly snap-on...

The mainstay of the business will be consumables, but the plan is to have a reasonable selection of tools with a theme around garages/agricultural engineers/farm workshops etc

will there be a mail order option as i am interested in what you are doing . i would rather buy from a forum member than amazon . also have you thought about having a stall at a few car events tool stalls always seem to be doing ok at the landrover shows
 
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nickjj

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will there be a mail order option as i am interested in what you are doing . i would rather buy from a forum member than amazon . also have you thought about having a stall at a few car events tool stalls always seem to be doing ok at the landrover shows

I'd be happy to do mail order, big problem with that is tools are heavy and people expect free shipping, and shipping isn't free....

That said I've sold a fair bit already via mail order just by having a facebook page.

I would like to do local events, steam fairs, country shows etc, seems a good way of connecting with target audience.
 

mudflap

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Plan is to sell good value useful things, all straight sales, no accounts or debt chasing.

This is my unfinished can't be ordered from website that will run alongside the van sales:

https://bordertools.co.uk/

Not exactly snap-on...

The mainstay of the business will be consumables, but the plan is to have a reasonable selection of tools with a theme around garages/agricultural engineers/farm workshops etc

Some of that stuff looks nice..I like one of the 3/8 6pt metric socket sets.. How much is L10.00...? Shipping would probably be the killer...lol
 

mudflap

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Some of that stuff looks nice..I like one of the 3/8 6pt metric socket sets.. How much is L10.00...? Shipping would probably be the killer...lol

Found that set on ebay for L11.85..And shipping to me in the states would be L12.85...Still not sure how much that is in $$, but probably together quite a bit...lol
 

Billythekid1

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The only problem I see with tool trucks is u can buy online cheaper. now most of the mechanics I've worked with r not that concerned with how a tool looks so I think a used tool truck brand truck would work aka Snapon Mac matco and new other brands and run it like a pawn shop u sell used brands for Ebay prices u also buy tools from them cause all the brands give bogo deal so when u buy new u get extra tools that u may never use so u could trade them for my trucks used tools I think it would work good
 

KnurledNut

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I know i guy that would stock up on HF tools and supplies and go to shops.
Think HF tool truck. He seemed to do well.
 
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nickjj

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Found that set on ebay for L11.85..And shipping to me in the states would be L12.85...Still not sure how much that is in $$, but probably together quite a bit...lol

If you are ever shopping abroad, just use:

https://www.xe.com/

to get an idea of what it costs in US$.

TBH the US is far better served with middle brands like Tekton, Capri etc than Europe, so unless it's something really obscure, you're better off with what you can get at home.
 

mudflap

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I know i guy that would stock up on HF tools and supplies and go to shops.
Think HF tool truck. He seemed to do well.

Thats not a bad idea...If you are in a large/mid sized market..that is 40min or more from a HF store.. Pittsburgh tools have a lifetime warranty...so how did he handle that..? Just tell them their on their own ..?
 

mudflap

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If you are ever shopping abroad, just use:

https://www.xe.com/

to get an idea of what it costs in US$.

TBH the US is far better served with middle brands like Tekton, Capri etc than Europe, so unless it's something really obscure, you're better off with what you can get at home.

Thanks for the info.. Dont need anything..just think it would be cool to have some tools that are popular other places..and not so readily available here in the States.
 

dutchgray

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I'd be happy to do mail order, big problem with that is tools are heavy and people expect free shipping, and shipping isn't free....

That said I've sold a fair bit already via mail order just by having a facebook page.

I would like to do local events, steam fairs, country shows etc, seems a good way of connecting with target audience.

I would think if you hadn't managed to build free shipping into your prices as they are on your website then there wouldn't be enough money built in to drive round in a van all day, I think with those prices as listed you would have to shift a lot of tools to make any money.
 

dnschmidt

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I think suicide would be a better plan. In a moment of insanity I had actually thought about a TOPTUL tool truck. The profit margins were there and I'd have a clear and obvious price/performance advantage over my competition. Hey, what could go wrong? Then I spent a day with a Snap-On dealer on his truck running his route. This convinced me that I'd rather shoot myself in the head than run a tool truck.
 

Tallpilot

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I think suicide would be a better plan. In a moment of insanity I had actually thought about a TOPTUL tool truck. The profit margins were there and I'd have a clear and obvious price/performance advantage over my competition. Hey, what could go wrong? Then I spent a day with a Snap-On dealer on his truck running his route. This convinced me that I'd rather shoot myself in the head than run a tool truck.

Very wise way to do research. We would enjoy hearing that story.
 
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nickjj

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I would think if you hadn't managed to build free shipping into your prices as they are on your website then there wouldn't be enough money built in to drive round in a van all day, I think with those prices as listed you would have to shift a lot of tools to make any money.

Shipping and card fees would come in at around £6 per tool if I were to just sell from a website, and there's no real reason for anyone to buy from some random website when they can get the same things from Amazon.

I would hope that the van would be doing an even split between tool sales and consumables, with hopefully a lot of the tool sales being impulse buys that would only work by being there in person.
 

nes999

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Shipping and card fees would come in at around £6 per tool if I were to just sell from a website, and there's no real reason for anyone to buy from some random website when they can get the same things from Amazon.

I would hope that the van would be doing an even split between tool sales and consumables, with hopefully a lot of the tool sales being impulse buys that would only work by being there in person.
I think breaking into consumables might be more difficult than you think. First you'll have to break into who does consumable buying. Next prove to them why you are better.

In my experience salesman talk the talk for 1 sale and never follow up. I kick out alot of salesmen before they even make it to the office.

Sent from my VS988 using Tapatalk
 

nmantas

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Do the smaller shops get serviced by tool trucks in your neck of the woods? A lot of us are comparing it to the US where most shops are on one of the truck routes for tools but if this sales method isn't as popular over there you might really be able to carve out a market. If they are serviced by trucks then many of the replies trying to talk you out of it should be contemplated.
 
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nickjj

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I think breaking into consumables might be more difficult than you think. First you'll have to break into who does consumable buying. Next prove to them why you are better.

In my experience salesman talk the talk for 1 sale and never follow up. I kick out alot of salesmen before they even make it to the office.

Sent from my VS988 using Tapatalk

I just asked people what they regularly needed and bought, so stuff like latex gloves, blue roll, cable ties etc

I've got some good deals from wholesalers, so I can sell for far less than eBay/ Amazon and still make a decent margin
 
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