JRas
Well-known member
This is outdated in the world of Amazon. I can have an impact set, 1/3 the price of any truck, in 1-2 days.
Plus in a pro setting you should have backups. I have multiples of my most used sizes, especially the impact swivels. Personally my favorite regular impacts are of the easy read variety (SK or Matco). If its a tool you're going to blow up fairly regularly like a common ratcheting wrench, impact swivel, or drill bit etc...then by all means, give the truck guy the business. But standard sockets? You're burning your money.
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I work 6 days a week and mostly 10hr days, I can get a socket delivered by napa same day, order online in minutes and have delivered in day or 2 .
No need step out of shop unless real desperate on something and that normally not a socket as generally got secondary socket option or mobile tool kit duplicates or another employees tools etc etc .
The basic hand tools never a problem, it the big specialist stuff that causes issues, aircon equipment, diag tools, lift, tyre balancer, office computer/phone etc etc. an impact socket a simple tool and simple replace .
You could keep buying new sockets on Amazon..my dealer has replaced broken tools same day. Heard of guys needing something they didn't have and drivers coming to them. Usually a text is all it takes
I think this notion is what fools a lot of guys into buying off the truck. Is tool truck service really a benefit? In the digital world we live in today waiting a week for a tool truck to show up is like snail mail vs. email.
Online prices are better, there are more options available, the service is better and the delivery is faster.
I like Snap on tools but for something like impact sockets it makes no sense to me.
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Impact sockets are one of those things that don't break often, even the cheap ones. And even with a tool truck, half the time I want to buy or warranty something that's not on the flyer, my Snap on guy has to back order it and it takes 2-3 weeks in total. The place where I go to warranty broken Proto tools takes 2 weeks to bring my replacement in.
If this were a broken Canadian tire impact socket, worst case, I've got multiple locations nearby and I can get it replaced within a day. It's also an excuse to check if there are any newly released tools I want to buy.
The only Snap on tools worth buying are items that are potentially dangerous like swivel impacts or stuff that will eventually break where only the truck will warranty it such as drill bits. For items in this category where others will warranty it, it's not always worth the extra money. Out of all T-40 bits my co worker borrowed around the shop and destroyed (including Snap on and Mac), my cheap Canadian tire impact torx bit lasted the longest.
Truck service is a huge benefit. Tool is only as good as the company standing behind it. Only reason people complain is because they're expensive.
a quality impact socket set will last you a lifetime, and the warranty ensures it. In the grand scheme of things.. yeah the initial cost is a lot but you just bought a socket set for life.
Call me old school but I'm willing to pay more; from a company that manufactures tools in the USA, and employs Americans to provide the best customer service in the business.
