I figure im going to pick up the Viking Vortex set. Emailed astro tuesday for a quote on replacement bits. I was looking for a price list on all sizes. Just to get an idea and decide what extras id like to have on hand. Anyhow I get an email back asking what sizes id like quoted. So I respond with some sizes i may be interested in, and I havent heard from them since.
I have purchased a few astro tools. Some good and some junk.
The 1128 astro ratchet, broke within a month or so. Got in contact they wanted it sent back, I was working as a mechanic at the time pleaded my case and they sent me a new one. It broke too within a month. I then went and bought an sp air. Which has been flawless.
Astro thor gen 1 impact. Fwd rev switch failed. I took it apart. Lost parts and bought a new one, got a snapon pt850 as back up. The new thor hasnt failed.
Exhaust expander. It galled the threads even with the supplied grease and jammed up. It was outside of warranty when it did this, but it wasnt used much.
Wheel bearing press kit and rotor/drum/hub puller kits. They have been great and I use them hard. If the exhaist expander was built as tough as these it would be great.
Big nasty air hammer has been great.
Turbostep drill bits are good bits. But will probably be replaced with the Viking Vortex.
Its just easier to get replacement bits without having to email for quotes.
It the guy Chris from Astro reads this you guys really need to set up so people like myself can order replacement parts right through the site without having to email...
Some comments on your comments:
Just call Astro rather than Emailing them. This will get you immediate results. And as incredible as it sounds, some American will answer the phone typically on the first on second ring.
The 1128 has known problems, Kuani Gear is the OEM and they tried to get around SPAir's patents with very limited success. Yep, it's a dog.
The Thor Gen 1 I didn't like that either. The two phase trigger sucked. That's why Astro introduced the Gen 2 which is considerably better. I prefer cordless Milwaukee to air impacts anyway. The Thor balance is fairly poor as well.
I know nothing about the exhaust expander as I've never used one.
Wheel bearing stuff is great.
Turbostep are as good as any high speed steel bits I've ever used. When the exclusive agreement with Matco expires they'll be able to introduce the Cobalt variant.
Big Nasty is very Nasty but the .498 Thor has a much better trigger. Big Nasty is either on or off and that's about it.