I am actually entering into a civil suit against Backyard Buddy.
I ordered my lifts (via telephone) some years ago, and my dialing finger has never recovered. My career as an eye surgeon was derailed, and my life has never been the same. Had they only had pricing on their website, this human tragedy could have been averted.
Sure, the people on the phone were courteous and professional, but I actually had to speak and interact with another human, how disgusting is that? I was going to order twenty four more lifts from them, but...I just don't have the strength left in my dialing finger.
I may hire someone to program my phone voice-dialer, however they would still have to enter the digits on a keypad, and... I just can't bring myself to burden anyone else with such a herculean task, and the associated physical toll on their well-being.
Seriously, folks who are complaining about "no pricing on the website" are probably the exact reason that they (as a very small company with limited resources) would rather just deal with their potential customers by phone. In general, it very effectively separates the people who are actually in the market to buy something, from the people who are full of hot air and will send 30 emails worth of back-and-forth BS, without any intent to actually buy anything.
It takes a lot of resources to deal with that ****. If dialing a phone is so upsetting, that person is probably a customer that (if they actually became a customer) would fall into the category of "cannot satisfy, no matter what".
