I understand, but with business to business commercial/industrial sales, that's a normal operating procedure. Their end user or customers, are not home garage owners, or at least ones who would question a price.
True. They are only targeting people who are not spending their own money.
Big Businesses, Unions, Governments, brokers for people who buy as tax shelters.
People who spend their own money want prices.
Anyone who's bought or sold from really rich people, not posers, know they bargain harder than any person in a flea market.
One of my most memorable days was watching my boss(BIG company, you've bought from them, if you live in the western world) HAMMERING a Porsche sales man, actually a factory rep, in Stuttgart. We were there on 'business' but he was really over there to bring home a new 959, when they first came out. He was arguing and picking on every little thing.
I think he saved a few thousand marks.
Almost as memorable as riding passenger with white knuckles as he tested it to see if it was as fun as either of his Ferrari's.
I was lucky enough to catch the next flight home, he had to drive the thing across Germany to make it under the 'used import' laws.