Just curious -- when did you last try? I got shut down a week or so before Thanksgiving 2013. I was shocked to say the least. Thought maybe it was a Lowe's thing as that was the first time I had used them -- been a loyal HD customer until I changed addresses and Lowe's is far more convenient.
When I had my "critical discussion" (threw a fit

), this was more or less the same response I got from the manager. Funny (not at the time) part is that he said they could mix a SW color with either brand. It definitely has something to do with multiple manufacturers under the same roof and competing for dollars. Seems like Lowe's could better control the situation.
Anyone know if HD has the same BS marketing policy?
Of course, maybe I will go SW next time. I know guys in the industry but don't like to call in favors on small projects. But I know SW don't care what color they mix. They're just happy to sell the paint -- the way it should be.