You handled it much better than I would have. Can’t believe you got reprimanded for it.Spotted a new salesman at the dealer I worked at digging through the drawers of my box looking for something. I said to him “can I help you?” in one of those tones that would make most people realize they have screwed up. He didn’t stop or even look up at me. He just got an attitude and told me he was getting a screwdriver. What happened next could be best described as an unpleasant education for the salesman and a sit down meeting in the service manager’s office for me. We got it all worked out but I’ll be damned if some slick Irish vacuum salesman thinks he can help himself to my ****. Nothing irritates me more than entitlement.
What would they say if you were to dig through the service managers desk looking for a marker?