To avoid these ads, REGISTER NOW!

Both door openers died

Kapt

Well-known member
Joined
Jul 24, 2005
Messages
168
Location
Maryland
I have two Craftsmen 1/2 HP chain drive openers purchased a little over two years ago. Within the last two weeks they both died. Based on internet searches and some of my own troubleshooting, it appears the logic boards failed and have a history of failing after two years. Very disappointing.

I know Craftsmen and a lot of other brands are made by Chamberlain and I want to avoid these.

I'm interested in long term reliability. What company should I be looking at?
 
To avoid these ads, REGISTER NOW!

John McA

Well-known member
Joined
Jul 11, 2009
Messages
294
Location
Pasadena
The engineer in me is compelled to think: They failed within two weeks of each other and, if installed and used at the same time after two years: That is good QC if, the design intent is fail just outside of warrenty.

What was the warrenty length. 1 year? Lasted 2yrs? Bravo!

What was the original expense, based on that old 'get what you pay for' thing they say..?

Are the logic boards time sensitive?

Godd luck
John McA
 

sammerdog

Banned
Joined
Jan 18, 2008
Messages
1,477
Location
West Michigan
I have a pair of good ol' Genie screw-drives. New in '93, never a bit of trouble - well, maybe a light bulb every four or five years.
 

Gary S

Well-known member
Joined
Dec 27, 2008
Messages
2,972
Location
Bismarck, ND
I don't know if there is a good brand or a bad brand. Today, almost all electronics comes from China or some other offshore country. So, any brand can end up with similar electronics.
I do know that the old garage door openers usually worked a long time.
My current garage has two (unknown brand) openers made in the early 1970s. I got them off my Brother's garage when he upgraded to newer ones. Both of them work like new.
The garages at my previous house had a Stanley I installed in 1992 which never gave any problems, and a Genie which I installed in 1980 and it has also worked perfectly since new.
 

Torque1st

MEMBER EMERITUS
Joined
Sep 14, 2008
Messages
5,668
Location
KC Metro, Kansas
Look for a common failure on both boards. Probably a capacitor, resistor, diode, or voltage regulator etc. that was not good enough for the job. The manufacturer or designer saved a penny.

My 1/2 HP Craftsman opener installed in 1980 failed just after the warranty ran out. It was a cheap 8V 3 terminal TO-92 case voltage regulator that failed. I looked up the specs and it was just too much power dissipation. I replaced it with a TO-220 unit which is still working today.
 

MG David

Well-known member
Joined
Apr 14, 2009
Messages
192
Location
Warwick UK
I can't be bothered with door openers and having the correct zapper in the correct car. Leave them to the girls and get out of the car to open and close the door. Then you can drink more beer without getting fat.
 

Schtauffer

Well-known member
Joined
May 27, 2009
Messages
149
Location
Reading, PA
It is possible you had bad luck and had two boards fail within a short period of time. It is more likely that you had a power surge or lightning strike. Whatever brand of machine you wind up going with, it is highly recommended that you install a surge protector.
 
To avoid these ads, REGISTER NOW!

cowboyjosh

Well-known member
Joined
Mar 11, 2010
Messages
1,066
My first thought is LIGHTNING STRIKE close by. Surprisingly garage door openers and furnace control boards are the 2 things in the house if nothing else is effected to get blown out in allot of cases I have seen in days gone by.

Craftsman is made by Linear and Chamberlin. Both Linear and Chamberlin have separate production lines for the "cheaper" private label brands that are sold at stores like Sears and other big box hardware stores and home centers. Like any other manufacturer they need to produce a product for the big box price point, knowing not everyone is going to call their local garage door installer to have a Lift Master installed.

I am a proud owner of Lift Master openers, made my Chamberlin, never an issue in many of houses I have lived in with the Lift Masters.
 
OP
K

Kapt

Well-known member
Joined
Jul 24, 2005
Messages
168
Location
Maryland
It is possible you had bad luck and had two boards fail within a short period of time. It is more likely that you had a power surge or lightning strike. Whatever brand of machine you wind up going with, it is highly recommended that you install a surge protector.

Good idea. Any special type of surge protector or one like for a home computer?
 
OP
K

Kapt

Well-known member
Joined
Jul 24, 2005
Messages
168
Location
Maryland
I called Sears about my openers since they have a two year parts warranty. They require a service call paid by me to determine which parts are needed. I found my receipt, but it had been two years and ten days. They would not honor the warranty. I guess two years is two years.
 

Torque1st

MEMBER EMERITUS
Joined
Sep 14, 2008
Messages
5,668
Location
KC Metro, Kansas
No surge protector will help if lightning strikes the house or the power lines anywhere near you. A computer type surge protector never seemed to do much for me. You might try getting the power company to install a surge suppressor under the meter. Sometimes they will cover all the items in the home for damage from a surge. Of course who determines surge damage...

Buy some new boards or fix the ones you have. You may even be able to find a schematic online.
 

cowboyjosh

Well-known member
Joined
Mar 11, 2010
Messages
1,066
If I would have been your electrician who wired your house I would have installed surge receptacles for your garage door openers, microwave, etc; then I would have also installed a panel guard on the main panel and on any sub panels. Surge protection is allot like birth control; you don't know when it's worked, but you sure as hell know when it didn't.

Even a person who has the worst of luck (like myself) I cannot imagine both units without some sort of external force failing almost at the same time; thats just too weird to me.
Below are some links to good surge protection options for your garage door openers and for your home. Its important to me to note that no surge protector will protect your house or your gear if you experience a direct lightning strike; the only protection for a direct strike is a good insurance policy; however for normal power grid abnormalities a surge protector like the ones below are just the ticket.
http://www.smarthome.com/865130/Leviton-Duplex-Surge-Suppression-Receptacle-5380-I/p.aspx
http://www.smarthome.com/4860/Leviton-Whole-House-Surge-Suppressor-Surge-Protector-51120-1/p.aspx
http://www.amazon.com/dp/B000JGI9SA/?tag=atomicindus08-20
 
Last edited:

Torque1st

MEMBER EMERITUS
Joined
Sep 14, 2008
Messages
5,668
Location
KC Metro, Kansas
If they failed at the same time, then I would believe a surge of some sort. If not at the very same time then it is most likely a component failure due to a design fault or faulty components.
 

westom

Well-known member
Joined
Aug 16, 2009
Messages
221
Good idea. Any special type of surge protector or one like for a home computer?
Why would a surge cause damage? Lightning strikes AC electric wires down the street. That is a direct lightning strike to all household appliances. But to have damage, the surge current must first have both an incoming path and an outgoing path to earth. If you let a surge into the building, then energy will hunt for earth destructively via appliances.

Two weeks ago, it may be found earthing through the remote controller box. Some years from now, your furnace. Or clock radios. Or the one item that most needs protection during every surge – smoke detectors. Nothing located inside a house and near appliances will stop that hunt. Anything that tried to stop it means voltage increases as necessary to blow through - to obtain earth destructively.

Protection is always about where energy dissipates. Either that energy dissipates harmlessly outside the building. And nobody knows a surge existed because you earthed a 'whole house' protector. Even the protector is unharmed. OR that energy is inside destructively hunting for earth - regardless of how many plug-in protectors are installed.

Nothing stops that energy. Either an effective protector connects 'less than 10 feet' to single point earth ground. That is one 'whole house' protector. Or protection in some appliance is sufficient to protect itself. Or that protection is overwhelmed by destructive energy. Those are your choices.

Posted was a Leviton 'whole house' solution. Responsible companies that provide such solutions include General Electric, Intermatic, Siemens, and Square D. A Cutler-Hammer solution sells in Lowes and Home Depot for less than $50.

But again, no protector is protection. A protector is only as effective as single point earth ground. No earth ground (ie every plug-in protector) means no effective protection. How to make the 'whole house' protector even more effective? Upgrade earthing to exceed post 1990 National Electrical code. A protector is only as effective as its earth ground. And your only solution to protecting garage door openers from destructive surges - including direct lightning strikes.
 
Last edited:

nehog

Well-known member
Joined
Jan 2, 2010
Messages
7,935
Location
Jaffrey, NH
As I mentioned in another thread, I've found poor solder joints on teh logic boards on these openers. Carefully examine all solder joints, renew and repair as necessary.
 
To avoid these ads, REGISTER NOW!
Top Bottom