Costco - Mr Cool DYI
- Thread starter Git
- Start date
I don't have a Costco membership and the closest one is 2 hours away but;
https://www.costco.com/Mr-Cool-DIY-36K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409819.html
https://www.costco.com/Mr-Cool-DIY-36K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409819.html
Fixin'Stuff
Well-known member
Add $100 for shipping (noted on the website as $99.99), plus sales tax.
Oldgloryfirearms
Well-known member
$49.99 for the 18K unit.
Shipping is $50 for the 18k unit, and $100 for the 24k and 36k units
Also, right now Groupon has a 'new member' deal for Costco Basically $60 for a one-year membership, but they will give you a $20 Costco Cash Card and $25 off on order of $250 or more from Costco.com plus some other freebies. Here is the link to the Groupon deal (compliments of SlickDeals)
https://www.groupon.com/deals/costc...27_0&sid=dbea9fda6e4d11e8a56cb2322e4368960INT
Lastly - this is from Costco.com, I don't *think* they have these in their local stores but you could call to find out. If you are a member, you just order it over the internet and they ship it to your house
Also, right now Groupon has a 'new member' deal for Costco Basically $60 for a one-year membership, but they will give you a $20 Costco Cash Card and $25 off on order of $250 or more from Costco.com plus some other freebies. Here is the link to the Groupon deal (compliments of SlickDeals)
https://www.groupon.com/deals/costc...27_0&sid=dbea9fda6e4d11e8a56cb2322e4368960INT
Lastly - this is from Costco.com, I don't *think* they have these in their local stores but you could call to find out. If you are a member, you just order it over the internet and they ship it to your house
I would imagine that is how it is shipped. I have ordered some pretty large things from Costco.com in the past and they have used UPS Freight, Old Dominion and this week I have an 800 lb shipment (playground set) coming and they are using Estes Express
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Yeah, looked for the 12K model - I just ordered a scratch and dent one from Ingrams.
I suspect the 12K model is sold out...Importer waiting for another container. they are showing stock-out everywhere. Ingrams or MRCool can confirm. Or Costco simply decided not to offer it. It is a 110-120V model.
My 24K one was still less than costco and shipped free. It does say good things to me about the brand though.
The pro's absolutely hate this stuff, and they get all indignant about it, like why do you think you're qualified to do ANYTHING to your own home. pfft.
I had both costco and home depot come in and quote for a central system. They have a 'package' and both were the highest quotes I got, by far. The costco guy selling trane was very personable in person, but wrote a scathing and insulting letter with his quote, basically saying our lives were at risk with the existing system we have. Gee, it's been in there for over 40 years and it just fine thank you. What a a$$hat. I know, scare tactics work on some folks to close the sale. $14-grand. I got MrCool all done for about $1600 and it works just fantastically.
I suspect the 12K model is sold out...Importer waiting for another container. they are showing stock-out everywhere. Ingrams or MRCool can confirm. Or Costco simply decided not to offer it. It is a 110-120V model.
My 24K one was still less than costco and shipped free. It does say good things to me about the brand though.
The pro's absolutely hate this stuff, and they get all indignant about it, like why do you think you're qualified to do ANYTHING to your own home. pfft.
I had both costco and home depot come in and quote for a central system. They have a 'package' and both were the highest quotes I got, by far. The costco guy selling trane was very personable in person, but wrote a scathing and insulting letter with his quote, basically saying our lives were at risk with the existing system we have. Gee, it's been in there for over 40 years and it just fine thank you. What a a$$hat. I know, scare tactics work on some folks to close the sale. $14-grand. I got MrCool all done for about $1600 and it works just fantastically.
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Don't forget that Costco stands by it's products, even after it is installed. I don't think you will find that anywhere else so I would expect to pay a tad more
Here is a personal example. A couple of years ago, I purchased one of these 'free standing' motorized awning that is made by SunSetter. (It even had a sensor that would automatically retract the awning if the wind got too strong so it would not get damaged)
After the first year - the remote control failed. Still under warranty, I called SunSetter to find out that it was a 'pro-rated' warranty and I would have to partially pay for a new remote. Wasn't happy, but I paid
At the start of the second year, I noticed that the stitching was coming apart where the awning attaches to the frame. Again, it was still under warranty, so I called SunSetter only to find out, that again, it's a pro-rated warranty and they would be happy to send me a replacement awning for around $400!
I ended up speaking with someone at Costco about it and they said I could just return it if I wasn't happy with it - so that is what I did. (I even spoke with SunSetter and said I was thinking of just returning it if they would just send me a new awning or at least give me a better price on it - but they refused)
So SunSetter paid for the return shipping back to their plant and Costco gave me a full refund. I am pretty sure the same thing would apply to this MiniSplit - and no one else is going to offer that kind of customer support...
Here is a personal example. A couple of years ago, I purchased one of these 'free standing' motorized awning that is made by SunSetter. (It even had a sensor that would automatically retract the awning if the wind got too strong so it would not get damaged)
After the first year - the remote control failed. Still under warranty, I called SunSetter to find out that it was a 'pro-rated' warranty and I would have to partially pay for a new remote. Wasn't happy, but I paid
At the start of the second year, I noticed that the stitching was coming apart where the awning attaches to the frame. Again, it was still under warranty, so I called SunSetter only to find out, that again, it's a pro-rated warranty and they would be happy to send me a replacement awning for around $400!
I ended up speaking with someone at Costco about it and they said I could just return it if I wasn't happy with it - so that is what I did. (I even spoke with SunSetter and said I was thinking of just returning it if they would just send me a new awning or at least give me a better price on it - but they refused)
So SunSetter paid for the return shipping back to their plant and Costco gave me a full refund. I am pretty sure the same thing would apply to this MiniSplit - and no one else is going to offer that kind of customer support...
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Yeah. I try not the abuse that (love Costco.com).
You won’t have much problem with the diy unit you would know if there is a problem quickly. evaporator may leak down the road.
that’s why I got mine at Home Depot (although not mrcool after the units keep come broken)
if I have a problem within the 90 days, I had planned to haul it back, in practice it took me almost 60 days to gather the parts to install one. The hardest is getting the electrical done.
You won’t have much problem with the diy unit you would know if there is a problem quickly. evaporator may leak down the road.
that’s why I got mine at Home Depot (although not mrcool after the units keep come broken)
if I have a problem within the 90 days, I had planned to haul it back, in practice it took me almost 60 days to gather the parts to install one. The hardest is getting the electrical done.
Dang... I was happy with the 24k unit from Ingrams as $1600 or so. That $1299 looks awesome but I did the math:
$1299 unit
$100 shipping
------------------
$1399
$115.42 local sales tax
---------------------------
$1514.42
So It was about $100 more through Ingrams. Costco has great customer service though and you can probably return the thing in 3 years if it broke.
$1299 unit
$100 shipping
------------------
$1399
$115.42 local sales tax
---------------------------
$1514.42
So It was about $100 more through Ingrams. Costco has great customer service though and you can probably return the thing in 3 years if it broke.
Yeah, shipping and tax can be a deal breaker for me, I get a lot of stuff online.
Had I known I could get one from costco I may have considered it for the ability to return it, and charge it on my credit card.
My bet is this is one of those 90-day return deals though, like they do with electronics now. They don't have unlimited returns any longer. Somebody finally smartened up. LOL
Had I known I could get one from costco I may have considered it for the ability to return it, and charge it on my credit card.
My bet is this is one of those 90-day return deals though, like they do with electronics now. They don't have unlimited returns any longer. Somebody finally smartened up. LOL
I don't think so. Your right about people abusing it (big screen for SuperBowl, new computer every year, etc) but here is their policy. It is just nice to have something to fall back on if something goes wrong down the road
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OzarkMan
Well-known member
Cheap enough for me to put one in my shed!
OzarkMan
Well-known member
For $225 I'd live with it if it works well.
Costco - my bet is 90 days returns on AC. If you really want to know you can ask. 
I was really torn between a 10K btu window air in the back of the house - where a 6K sits now. For $300 I could have upgraded and it would have done the trick. For three times that I got a MRCool 12Kbtu. I dunno, a mini split is so much nicer to live with, virtually silent, much more robust, and not nearly as unsightly. So the trigger was pulled.
I figured if I could install something a contractor would charge five grand for, why not. Right?
I was really torn between a 10K btu window air in the back of the house - where a 6K sits now. For $300 I could have upgraded and it would have done the trick. For three times that I got a MRCool 12Kbtu. I dunno, a mini split is so much nicer to live with, virtually silent, much more robust, and not nearly as unsightly. So the trigger was pulled.
I figured if I could install something a contractor would charge five grand for, why not. Right?
njhoudini
Well-known member
I saw the unit on the website yesterday, but they appear to be gone today. Now, if I search "mini split", it comes up with a $799.99 portable 10k BTU Mini Split. First DIY portable split A/C system. "as low as 42dB". If only I had money to burn.
Now they have the 12k unit for $900 plus $50 shipping and I don't see the original 3. I still had the link for one of the units and it says out of stock or unable to order
out of stock:
https://www.costco.com/Mr-Cool-DIY-...rwZsyFbb15enGbIRwWTVRoaznsY97CpL4FjQN+WBaCKGI
link for 12k unit:
https://www.costco.com/Mr-Cool-DIY-12K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409871.html
Browneye - I posted the return policy, doesn't look like 90 days...
out of stock:
https://www.costco.com/Mr-Cool-DIY-...rwZsyFbb15enGbIRwWTVRoaznsY97CpL4FjQN+WBaCKGI
link for 12k unit:
https://www.costco.com/Mr-Cool-DIY-12K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409871.html
Browneye - I posted the return policy, doesn't look like 90 days...
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The Lubbock, Tx Costco isn't listing them now?
Just to clarify - Costco.com is kind of like Sears and Sears Catalog. With Costco, it is still the same company, but a lot of the items listed on the website are not sold in the local 'warehouses' and if they are, sometimes the 'store price' can be a little cheaper.
I actually opened up a chat session with Costco.com to see what was going on and it looks like at this point they are sold out. This is what the agent typed regarding if they will get any more in:
it looks like it is a new item for us. When an item is out of stock our buyers try to negotiate further inventory whenever possible, however, it is not always the case and we do not have information as to if or when that may happen.
I actually opened up a chat session with Costco.com to see what was going on and it looks like at this point they are sold out. This is what the agent typed regarding if they will get any more in:
it looks like it is a new item for us. When an item is out of stock our buyers try to negotiate further inventory whenever possible, however, it is not always the case and we do not have information as to if or when that may happen.
We have no idea what negotiations are going on between 'MrCool' and Costco.
Somehow I still think Ingrams is in bed with them somehow, a relative, business partners, something.
As I mentioned in the other thread, I did some research on the tradename and the domain names. There's an open trademark application for MRCOOL by none other than a 'Jason' of Kentucky. Any guesses on who that might be????
They are also selling under an entirely new tradename on ebay - still the same Kentucky address/location.
I just can't help but think 'dad' or 'uncle joe' or the money-guy retired to Florida and started bringing the containers in, selling them through Ingrams. I called and talked to the guy there but they were pretty tight-lipped.
Another fascinating revelation was the installation manual and wifi setup for PIONEER - the other big seller online. They are EXACTLY the same, IDENTICAL. And they are even in Florida! That can't be a coincidence. There's even a third one that looks the same as well, something-aire, can't remember now. Called them and they were real jerks, so that was a non-starter.
At least the folks at Ingrams are customer-service oriented - friendly and helpful. They really seem to want to establish a stellar reputation in the industry.
Thank you. But I think you're over estimating my level of 'care'.
EDIT: I'm getting a dead link for MRCOOL at costco now. The items I searched yesterday show up - the two sizes of units - but the link to the item now shows "not found". It looks like they pulled them overnight. Nothing on the 12K unit either.
Somehow I still think Ingrams is in bed with them somehow, a relative, business partners, something.
As I mentioned in the other thread, I did some research on the tradename and the domain names. There's an open trademark application for MRCOOL by none other than a 'Jason' of Kentucky. Any guesses on who that might be????
They are also selling under an entirely new tradename on ebay - still the same Kentucky address/location.
I just can't help but think 'dad' or 'uncle joe' or the money-guy retired to Florida and started bringing the containers in, selling them through Ingrams. I called and talked to the guy there but they were pretty tight-lipped.
Another fascinating revelation was the installation manual and wifi setup for PIONEER - the other big seller online. They are EXACTLY the same, IDENTICAL. And they are even in Florida! That can't be a coincidence. There's even a third one that looks the same as well, something-aire, can't remember now. Called them and they were real jerks, so that was a non-starter.
At least the folks at Ingrams are customer-service oriented - friendly and helpful. They really seem to want to establish a stellar reputation in the industry.
Thank you. But I think you're over estimating my level of 'care'.
EDIT: I'm getting a dead link for MRCOOL at costco now. The items I searched yesterday show up - the two sizes of units - but the link to the item now shows "not found". It looks like they pulled them overnight. Nothing on the 12K unit either.
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Hey, here's a new one...kind of a 'portable' mini split:
https://www.costco.com/Forestair-10...onditioner---F001-10KR.product.100401627.html
https://www.costco.com/Forestair-10...onditioner---F001-10KR.product.100401627.html
theoldwizard1
Well-known member
Yep, same here !
matt_i
Well-known member
Dang, I waited too long...I was going back and forth and finally decided to pull the trigger today on A 36K for my shop, after 4 days of thinking about it...and...out of stock
All in all, this might be good. Maybe they were testing the waters so to speak to see if its a product worth offering longer-term, and committed to buying X number of pallets or containers full of them, which sold out.
My guess is Costco has a bigger and less costly distribution system already setup, as compared to Ingrams sending them out 1 at a time thru truck freight.
All in all, this might be good. Maybe they were testing the waters so to speak to see if its a product worth offering longer-term, and committed to buying X number of pallets or containers full of them, which sold out.
My guess is Costco has a bigger and less costly distribution system already setup, as compared to Ingrams sending them out 1 at a time thru truck freight.
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rburke65
Well-known member
The link for Groupon n Co#5co says no longer available
Back on at costco...The 12K is $899 - 24k $1299 WOW!
https://www.costco.com/Mr-Cool-DIY-...9ZLz3hQVVKO0NElZU3tUZugmhK5qj0WGlD74nYETHdD7S
BTW, I installed our second one in the MBR end of the house - write up in the other thread.
Just fantastic!!
https://www.costco.com/Mr-Cool-DIY-...9ZLz3hQVVKO0NElZU3tUZugmhK5qj0WGlD74nYETHdD7S
BTW, I installed our second one in the MBR end of the house - write up in the other thread.
Just fantastic!!
Yep - here they are again
https://www.costco.com/Mr-Cool-DIY-12K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409871.html
https://www.costco.com/Mr-Cool-DIY-18K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409862.html
https://www.costco.com/Mr-Cool-DIY-24K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409845.html
https://www.costco.com/Mr-Cool-DIY-36K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409819.html
https://www.costco.com/Mr-Cool-DIY-12K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409871.html
https://www.costco.com/Mr-Cool-DIY-18K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409862.html
https://www.costco.com/Mr-Cool-DIY-24K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409845.html
https://www.costco.com/Mr-Cool-DIY-36K-BTU-Mini-Split-Heat-Pump-with-WIFI.product.100409819.html
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theoldwizard1
Well-known member
I did not see any mention of how long the line set was.
Fixin'Stuff
Well-known member
Unless something has changed in the last few weeks, the DIY units only come with a 25 foot lineset.
theoldwizard1
Well-known member
Does anyone have any real specifications ? The web site save "heats down to 5F" but I would like to see some real specification so I can compare it to other "name" brands.
You can just go to highseer.com and look at the brochure for 17 SEER pioneers (not the 21-22 SEERs) they are pretty much the same machine
njhoudini
Well-known member
Did you need a tool to create the vacuum? I wonder why they don't have the option to have multiple indoor units. Maybe that would make it too difficult to be considered diy.
Sent from my LG-H918 using The Garage Journal mobile app
Sent from my LG-H918 using The Garage Journal mobile app
No special tools. No line vac needed. Hook up and open valves, turn on.
Line connectors have schraeder type valves that close the line when disconnected - they come pre-charged and pre-connected to the air handler. Only 25' line sets.
Ingams has full specs.
They are single units in 12, 18, 24, and 36k btu capacity, heat pumps.
I would not use one for subzero heating, choose something gas fired instead. But that's just my personal feeling about the functionality of heat pump technology.
And yes, as far as I can tell the pioneer brand is the same product from a different importer. Not set up for DIY installs, have conventional line sets.
Line connectors have schraeder type valves that close the line when disconnected - they come pre-charged and pre-connected to the air handler. Only 25' line sets.
Ingams has full specs.
They are single units in 12, 18, 24, and 36k btu capacity, heat pumps.
I would not use one for subzero heating, choose something gas fired instead. But that's just my personal feeling about the functionality of heat pump technology.
And yes, as far as I can tell the pioneer brand is the same product from a different importer. Not set up for DIY installs, have conventional line sets.
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Will be interesting to see what happens if they are good sellers with low returns. Since this seem to be a case where the seller is using an older unit modified in the USA -- getting a major retailer involves may be able to get manufacturer built units of current design.
I can't help but think this is a way to keep alive a line that would otherwise be unpopular -- by selling these they still have the better line to sell into the traditional market w/o ruffling feathers.
I can't help but think this is a way to keep alive a line that would otherwise be unpopular -- by selling these they still have the better line to sell into the traditional market w/o ruffling feathers.
Is Costco offering these units anywhere?
"Modified in the USA"? What makes you say that? While it is certainly possible, I have serious doubts that this is the case. Based on the two I've installed, these units are factory built and packaged, shipped in containers from Shanghai, arrive ready to sell and deliver. They are turn-key, everything packaged together in sealed boxes with substantial packaging. Frankly, the only other international products I've seen packaged like this is the stuff that comes from IKEA.
The only reason I can think of that there would be returns is if there is a serious issue with component failure - which I doubt since millions of these type of units are made and sold all over the world - or from user error on installation. It's not as easy as they make it out to be, and every installation varies a bit due to site conditions, walls, rooms, terrain, etc. And you need a direct-wire box with 115v for the 12K unit, 220/240v for the others. For most people that presents a challenge without hiring an electrician.
Yes, will be interesting to see. I think the only reason more of them aren't sold is that people are just not very DIY savvy these days. Most can't even pickup a hammer or screwdriver, don't change their oil, can't even build a simple wooden project. [shrug]
A recent visit to Home Depot in the afternoon revealed the majority of the customers looked like handyman laborers. I'm sure this chain's success depends on DIY'ers, but I don't think it represents the majority of homeowners. I could well be wrong however.
The only reason I can think of that there would be returns is if there is a serious issue with component failure - which I doubt since millions of these type of units are made and sold all over the world - or from user error on installation. It's not as easy as they make it out to be, and every installation varies a bit due to site conditions, walls, rooms, terrain, etc. And you need a direct-wire box with 115v for the 12K unit, 220/240v for the others. For most people that presents a challenge without hiring an electrician.
Yes, will be interesting to see. I think the only reason more of them aren't sold is that people are just not very DIY savvy these days. Most can't even pickup a hammer or screwdriver, don't change their oil, can't even build a simple wooden project. [shrug]
A recent visit to Home Depot in the afternoon revealed the majority of the customers looked like handyman laborers. I'm sure this chain's success depends on DIY'ers, but I don't think it represents the majority of homeowners. I could well be wrong however.
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