I had the following in my cart with the discount this morning then went to checkout and the discount was removed. I called and they said those items don't apply to the discount.They would honor it because they see that other sales were made with discount. Also gave me free shipping. Essentially they seem to be removing the discount on several items thru-out the day.
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Qty Product Code - Product Name Price
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1 MILN2454-22 - NEW Milwaukee M12 FUEL 12V Li-Ion 3/8" I 199.00
1 MILN2457-20 - NEW Milwaukee M12 3/8" Cordless Li-Ion R 99.00
1 MIL-M12-BARE-CHOICE - mil-m12-bare-choice -99.00
1 PREZ15 - SAVE AN EXTRA 15% OFF* orders of $75 or more! -29.85
1 WELCOME - Free Economy shipping on all orders (first -6.99
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Sub-Total: 162.16
Tax: 0.00
Shipping & Handling: 6.99
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TOTAL: 169.15
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They're simply giving you bad information because they don't understand how their website works. To the rep, code not applying = item ineligible.
I JUST duplicated your order in my cart going through my email. The impact wrench was billed, the ratchet came up free automatically, and the 15% was removed. I did not try the WELCOME for free ship as I don't want to exhaust it if I should actually need it, thus $6.99 was reflected in my cart for shipping & the total was $176.14.
If you guys are not accessing through the email it won't work right. I feel like I've said that before. And it times out even if accessed properly. So if you load your cart and then step away there's a good chance it will "forget" you're a "VIP" and revert back to standard as though you just started on any browser at cpooutlets.com