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Craftsman coupon price match policy?

spunger1

Well-known member
Joined
Sep 16, 2009
Messages
68
Location
Santa Barbara, CA
Hey guys,

So last week while looking at tool boxes at sears I noticed that they had a crazy rebate for tool storage. It says that they will give you 100% of the difference of the regular vs. sale price + 10% more off. Sounds too good to be true right?

I've spent a total of 2 hours in Sears in the last 2 days. I wanted their big unit, the griplatch ball bearing 41" tool box they were advertising for $699. The normal price is $1399. They way I read the rebate (and the Sears guys did too) was that they would give me a gift card for $700 + $70 (as that's 10%). After calls and calls they said it was only on regular priced items. But the rebate clearly says In-store only purchases. Here's the rebate:

"BUY ANY REGULAR PRICE...~ PORTABLE/STATIONARY/CARPENTRY COMPRESSOR OR~ TOOL STORAGE AND RECEIVE AN INSTANT SEARS GIFT CARD FOR 100% OF THE DIFFERENCE BETWEEN THE REGULAR AND THE CURRENT SALE PRICE, PLUS AN ADDITIONAL 10% UP LIFT.OFFER VALID FOR IN-STORE PURCHASES ONLY.OFFER NOT VALID FOR ONLINE TRANSACTIONS AT SEARS.COM OR K-MART; OR OUTLET STORES"

So the manager told me that he could take 35% off of the sale price and sell it to me at that price. So I was able to buy the package deal for $736 (because the $699 was with a sears card discount) and they took 35% off of the $736. It wasn't a bad price for that box so I took it. Came out to 478.93 before taxes.

Tonight I find that the price was adjusted another 15% difference. Grrr......this pisses me off.

My question is even though their ad is wrong & a manager gave me a decent discount considering how much time both them and myself had spent in there trying to get it squared away if I should go in there and say hey look, your site now lists it for $X price and I want my ticket adjusted with everything to reflect that. Basically I would be asking them to give me the new price, adjusted with the 35% discount.

In the end it's a $78 difference from what I paid and what it is now if I got the same discount, assuming they would have given me 35% the following day.

I have 14 days to argue any price discrepancy but I don't know if sears would do so knowing that I already got a 35% discount (they did it more to smooth over the rebate/ad's thing).

I've done this with things I've bought at normal price at places and it's not that big of a deal, but I've never price matched something when I was given a huge discount on the item. Do you think they should do it?
 
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The Motts

Well-known member
Joined
May 16, 2009
Messages
67
I think what that rebate means is you buy a sale item at the regular price and they will give you the savings as a gift card plus 10%. In other words they will give you a gift card for $770, but only if you pay $1399 for the toolbox.
 
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spunger1

Well-known member
Joined
Sep 16, 2009
Messages
68
Location
Santa Barbara, CA
I think what that rebate means is you buy a sale item at the regular price and they will give you the savings as a gift card plus 10%. In other words they will give you a gift card for $770, but only if you pay $1399 for the toolbox.

That was what we got to in the end. It's such a stupid rebate and makes zero sense. It's like you buy it at $1399 and pay tax on that & get the giftcards back OR just pay $699 + tax and no gift cards.

We went back and fourth on how can they sell something to me at regular price when it's on sale. That was the part that didn't make sense. It's just a poorly written rebate and all the verbiage is wrong.
 
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mbatarga

Well-known member
Joined
Sep 14, 2005
Messages
892
Location
GA
If your sales tax rate is 7% you're only getting a gift card difference of 3%, and Sears has your money until you use the balance of the gift card. Seems you got a great price though.
 
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spunger1

Well-known member
Joined
Sep 16, 2009
Messages
68
Location
Santa Barbara, CA
Do you guys think that they would price match what I paid for it before I got the percentage off? Online now it's 15% off of what it was on sale for when I bought it. It's in essence now 65% off of the original price.

I don't think that they would do it because they already gave me a steep discount to begin with but I thought about asking anyways. I did the math last night and it's almost $80
 
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