knuckle_buster
New member
- Joined
- Apr 22, 2015
- Messages
- 1
Hi folks,
If this topic has already been discussed please add link to thread.
I live in Alberta Canada, and I own a Craftsman tool cabinet. I can find some drawer trim on searspartsdirect.com but I cannot find the trim for the longest top drawer of the cabinet.
I have called SEARS ten times, I've been hung on 3 times and a manager told me she would follow up with me after two days, it's been 2 weeks, no response.
NO ONE at SEARS has a clue about tool boxes or how to find their parts. Craftsman's website offers you to contact SEARS. SEARS says we don't offer parts for tool boxes only lawn mowers and snow blowers. Even though you can find some drawer trim on searspartsdirect.com.
I'm told direct is for U.S. customers only.
I call Bull $#!+ on that. It seems impossible that I am not allowed to order the aluminum drawer trim.
PLEASE if you know how to contact CRAFTSMAN DIRECTLY (NOT SEARS) then I would really appreciate it. Or if you have any advice.
Thanks Folks.
Knuckle_Buster
If this topic has already been discussed please add link to thread.
I live in Alberta Canada, and I own a Craftsman tool cabinet. I can find some drawer trim on searspartsdirect.com but I cannot find the trim for the longest top drawer of the cabinet.
I have called SEARS ten times, I've been hung on 3 times and a manager told me she would follow up with me after two days, it's been 2 weeks, no response.
NO ONE at SEARS has a clue about tool boxes or how to find their parts. Craftsman's website offers you to contact SEARS. SEARS says we don't offer parts for tool boxes only lawn mowers and snow blowers. Even though you can find some drawer trim on searspartsdirect.com.
I'm told direct is for U.S. customers only.
I call Bull $#!+ on that. It seems impossible that I am not allowed to order the aluminum drawer trim.
PLEASE if you know how to contact CRAFTSMAN DIRECTLY (NOT SEARS) then I would really appreciate it. Or if you have any advice.
Thanks Folks.
Knuckle_Buster

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